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IMPACT! CHOLearning 2026
The Community of Human and Organizational Learning’s 32nd Annual Learning Conference!

From June 22nd to 26th, our gathering at the Sheraton Denver Downtown Hotel, promises four immersive days packed with insights, innovation, and collaboration. Start the week with an array of workshops on Monday, kickstarting an enriching week, and explore the Co-Located workshops on Friday for a deeper dive into specialized topics.

Be sure to mark the workshops you plan to attend. We use this to help the presenters prepare and ensure we have the proper accommodations for everyone.



Sunday, June 21
 

3:00pm MDT

Registration / Conference Check-In 3:00pm - 6:00pm
Sunday June 21, 2026 3:00pm - 3:30pm MDT
South Convention Lobby
Registration / Conference Check-In
Conference Support Team
avatar for Jada Major

Jada Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for John Walters

John Walters

OpEx and Human Performance, Sr. Consultant, Vistra
Conference Planning Manager
avatar for Katrina Major

Katrina Major

CHOL Registration Team, Community of Human and Organizational Learning
avatar for Mary Webb

Mary Webb

Secretary | Treasurer, CHOLearning
Mary is retired after 36 years of service with DTE Energy and currently serving as the Secretary / Treasurer for the Community of Human and Organizational Learning.

Led DTE Energy corporate initiative to implement Human Performance Improvement initiatives across the Company.

Certif... Read More →
avatar for Sahara Major

Sahara Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for Ute Ingersoll

Ute Ingersoll

Registration Support, MiComputers
Sunday June 21, 2026 3:00pm - 3:30pm MDT
South Convention Lobby IM PEI Tower Court Second Floor Level
  Registration, Pre Conference

3:30pm MDT

Speaker Check-in with Tech Team 3:00pm - 6:00pm
Sunday June 21, 2026 3:30pm - 4:00pm MDT
Aspen
All Speakers, please check in with the Tech team upon arrival or at least the day before you are scheduled to present.Conference Presentations: Please bring your actual presentation to the conference on a USB DRIVE (PowerPoint or whatever) and connect with the Tech's upon arrival so that we can assure EVERYTHING RUNS CORRECTLY on our computers and your AV needs are met.This is a critical step to...
See More →
Conference Support Team
avatar for Branden Ingersoll

Branden Ingersoll

Registration Support, MI Computers
avatar for Josh Ingersoll

Josh Ingersoll

Lead A/V Technician, MiComputers
avatar for Mike Ingersoll

Mike Ingersoll

Founder, MiComputers
avatar for Savannah Major

Savannah Major

CHOLearning Tech Support Team, Community of Human and Organizational Learning
Sunday June 21, 2026 3:30pm - 4:00pm MDT
Aspen IM PEI Tower Mezzanine Level
  Speaker Check-in, Pre Conference
 
Monday, June 22
 

6:00am MDT

Conference Check-In Registration 6:00am - 6:00pm
Monday June 22, 2026 6:00am - 6:30am MDT
South Convention Lobby

Conference Support Team
avatar for Jada Major

Jada Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for John Walters

John Walters

OpEx and Human Performance, Sr. Consultant, Vistra
Conference Planning Manager
avatar for Katrina Major

Katrina Major

CHOL Registration Team, Community of Human and Organizational Learning
avatar for Mary Webb

Mary Webb

Secretary | Treasurer, CHOLearning
Mary is retired after 36 years of service with DTE Energy and currently serving as the Secretary / Treasurer for the Community of Human and Organizational Learning.

Led DTE Energy corporate initiative to implement Human Performance Improvement initiatives across the Company.

Certif... Read More →
avatar for Sahara Major

Sahara Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for Ute Ingersoll

Ute Ingersoll

Registration Support, MiComputers
Monday June 22, 2026 6:00am - 6:30am MDT
South Convention Lobby IM PEI Tower Court Second Floor Level
  Registration, Conference Day 1

7:00am MDT

Breakfast
Monday June 22, 2026 7:00am - 8:00am MDT
Grand Ballroom
Requires pre-conference workshop registration and attendance.  Breakfast counts are submitted based on workshop registrations.

 
Monday June 22, 2026 7:00am - 8:00am MDT
Grand Ballroom
  Conference Meals, Conference Day 1

8:00am MDT

ABCs of CHOLearning
LIMITED
Monday June 22, 2026 8:00am - 12:00pm MDT
Century
Limited Capacity seats available
CHOL-101Stepping into a conference for the first time can feel overwhelming—but it doesn’t have to be. This high-impact session is designed specifically for first-time attendees who want to move beyond simply “showing up” to truly leveraging every opportunity the conference offers. You’ll learn how to navigate the event with intention, from building a personalized agenda to...
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Conference Presenters
avatar for Kenneth (Ken) Madson

Kenneth (Ken) Madson

Human Performance Improvement Specialist, Los Alamos National Laboratory
Ken has served on the Human performance team at Los Alamos for 28 monthsKen served 21 years in the US Army Aviation branch, performing maintenance, aviation management, establishing and improving safety programs, concept and design of weapons and equipment, as well as managing DOD... Read More →
Conference Support Team
avatar for LaRhonda Julien

LaRhonda Julien

Inspection Performance Specialist, Georgia Transmission Corporation
 
LaRhonda Julien is the Inspection Performance Specialist for the Construction Inspection department at Georgia Transmission Corporation – a not-for-profit utility company that connects power plants to local electric member cooperatives by planning, designing, building, and maintaining... Read More →
Monday June 22, 2026 8:00am - 12:00pm MDT
Century IM PEI Tower Mezzanine Level
  Monday Workshop, Conference Day 1

8:00am MDT

How to Lead Event Reviews for Error-Based Incidents
LIMITED
Monday June 22, 2026 8:00am - 12:00pm MDT
Spruce
Limited Capacity seats available
An incident happened.Miscommunication, misunderstanding, or other complex errors were involved.How do you learn from it to prevent similar events in the future?~ Simple techniques like the "Five Whys" often fix the blame, but don't fix the problem.~ Root Cause Analyses (RCAs) are often too complex and expensive.~ Learning Teams are popular, but have some unique drawbacks, too.Join us in this...
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Conference Presenters
avatar for Jake Mazulewicz

Jake Mazulewicz

Director, JMA Human Reliability Strategies, LLC
I show technical experts practical ways to prevent dangerous and expensive errors. The skills I teach draw from Human & Organizational Performance (HOP), High-Reliability Organizations (HRO), from my 10 years experience in electric utilities, and from my hands-on service as a firefighter... Read More →
Monday June 22, 2026 8:00am - 12:00pm MDT
Spruce IM PEI Tower Mezzanine Level
  Monday Workshop, Conference Day 1
  • global Y

8:00am MDT

Humans at Work: Tools, Practices, and System Design for Real Performance
LIMITED
Monday June 22, 2026 8:00am - 12:00pm MDT
Silver
Limited Capacity seats available
Note:  There is an afternoon offering of the same session.A highly interactive workshop where participants practice Humans at Work tools to redesign systems, improve planning, and learn from everyday work—moving beyond concepts to real-world applicationThis four-hour workshop is designed as a hands-on, project-based learning experience where participants practice Humans at Work (HAW)...
See More →
Conference Presenters
avatar for Joe Estey

Joe Estey

Sr Perf Improvement Specialist, Lucas Engineering
Joe Estey has over 40 years’ experience training and consulting first line workers, foremen, supervisors, department managers and executives in Human Performance Improvement and effective leadership and management principles and practices. He works routinely with forest management... Read More →
Monday June 22, 2026 8:00am - 12:00pm MDT
Silver IM PEI Tower Mezzanine Level
  Monday Workshop, Conference Day 1

8:00am MDT

Part I Beyond Investigations: Practical Approaches for Learning More Effectively from Events
LIMITED
Monday June 22, 2026 8:00am - 12:00pm MDT
Gold
Limited Capacity seats available
Part 1 of 2Most organisations are very good at investigating events. Far fewer are genuinely good at learning from them.Too often, events trigger a familiar cycle: find the failure, identify the error, write the report, assign the actions, close it out. The language may sound modern, the process may look polished, but the outcome is often the same — shallow insight, predictable fixes, and missed...
See More →
Conference Presenters
avatar for Georgina Poole

Georgina Poole

Co-Founder & Director, Event Learning Australia
Georgina Poole is a globally sought-after health and safety leader, keynote speaker, and doctoral researcher in Safety Science with 17+ years’ experience helping organisations improve safety and performance by changing what sits behind outcomes: decisions, trade-offs, and the systems... Read More →
Monday June 22, 2026 8:00am - 12:00pm MDT
Gold IM PEI Tower Mezzanine Level
  Monday Workshop, Conference Day 1

8:00am MDT

Part I How to be a Better HOP Champion
LIMITED
Monday June 22, 2026 8:00am - 12:00pm MDT
Denver
Limited Capacity seats available
Part 1 of 2Abstract/Description - This course provides up and coming, and experienced HOP Practitioners with a deep understanding of Human and Organizational Performance (HOP) principles. Participants will explore the latest science-based approaches to managing human error, systemic drivers of safety outcomes, and effective leadership strategies for improving organizational performance. Designed...
See More →
Conference Presenters
avatar for Stew Dunivan

Stew Dunivan

Senior Consultant, Fisher Improvement Technologies
Stew is a longtime FIT Human Performance Consultant with a strong background in Nuclear Power.  He served 6 years in the Navy before working at the South Texas Nuclear Project for 5 years.  During his time at South Texas he served as a Plant Operator.  Stew was later promoted to... Read More →
avatar for Ray Fisher

Ray Fisher

Director of Operations, Fisher Improvement Technologies
Ray is the Director of Operations for Fisher Improvement Technologies (FIT). Ray travels North America and other global locations to facilitate, coach, train, and interact directly with clients. Ray’s role as the Director of Operations is to oversee the development and reach of... Read More →
Monday June 22, 2026 8:00am - 12:00pm MDT
Denver IM PEI Tower Mezzanine Level
  Monday Workshop, Conference Day 1

8:00am MDT

Part I Lean Won’t Survive Without HOP: Making Process Improvement Stick in Real Work
LIMITED
Monday June 22, 2026 8:00am - 12:00pm MDT
Tower Court A
Limited Capacity seats available
Part 1 of 2Many Lean process improvements deliver short-term gains but struggle to sustain in dynamic, high-variability environments like utility operations. This session explains why improvement efforts often drift back to old habits. Why integrating HOP/HPI principles makes process improvement durable, people centric, and resilient under real life conditions. We’ll share how combining Lean...
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Conference Presenters
avatar for Kurt Kidwell

Kurt Kidwell

Continuous Improvement Manager, AEP SWEPCO

With nearly three decades of experience across industrial operations, electric generation, and utility distribution, I lead Human and Organizational Performance (HOP), Lean, and continuous improvement strategies that deliver measurable results.

As a Lean Black Belt and HPI practitioner, I work across all levels of the organization by coaching leaders and frontline teams, guiding strategic planning, and translating real-world work into smarter, safer, and more efficient processes. My focus is on optimizing how work is actually... Read More →
Monday June 22, 2026 8:00am - 12:00pm MDT
Tower Court A IM PEI Tower Second Floor Level
  Monday Workshop, Conference Day 1

8:00am MDT

Part I University of Idaho Human & Organizational Performance (HOP) 8-hour course
LIMITED
Monday June 22, 2026 8:00am - 12:00pm MDT
Windows
Limited Capacity seats available
Part 1 of 2This course is intended to introduce or act as a refresher to HOP philosophy. It will cover a brief history of how HOP came about. More importantly it will introduce and reinforce the basic principles of HOP and how they can be applied with an intended outcome of improving individual and organizational performance. There is emphasis on Accountability and Culpability using the new Just...
See More →
Conference Presenters
avatar for Shane Bush

Shane Bush

Owner, BushCo, Inc
Shane Bush is a co-founder of BushCo, Inc. whose primary mission is to “assist companies in eliminating unwanted outcomes related to human error” through the implementation of Human and Organizational Performance (HOP), also known as Human Performance Improvement (HPI). Clients... Read More →
Monday June 22, 2026 8:00am - 12:00pm MDT
Windows IM PEI Tower Second Floor Level
  Monday Workshop, Conference Day 1

8:00am MDT

Why Good Intentions Don’t Always Deliver Performance and What Makes Improvements Stick
LIMITED
Monday June 22, 2026 8:00am - 12:00pm MDT
Tower Court B
Limited Capacity seats available
Note:  There is an afternoon offering of the same session.You didn’t implement it wrong. Your organisation interpreted it differently.Most of us are trying to improve performance, influence better decisions, and sustain results.The question is not whether safety matters, but why the same effort creates transformation in one organisation and resistance in another.Change doesn’t land as...
See More →
Conference Presenters
avatar for Andy Barker

Andy Barker

Founding Director, OrgTreeMe LTD
Award winning consultant with truly global transformational experience
Monday June 22, 2026 8:00am - 12:00pm MDT
Tower Court B IM PEI Tower Second Floor Level
  Monday Workshop, Conference Day 1

12:00pm MDT

Lunch
Monday June 22, 2026 12:00pm - 1:00pm MDT
Grand Ballroom

Monday June 22, 2026 12:00pm - 1:00pm MDT
Grand Ballroom
  Conference Meals, Conference Day 1

1:00pm MDT

Causal Analysis Facilitation - Not Just the What, but the How
LIMITED
Monday June 22, 2026 1:00pm - 5:00pm MDT
Century
Limited Capacity seats available
There are plenty of workshops on Root Cause Analysis that will teach you how to conduct accident investigations, walk you through a five-why, poke holes into the Swiss cheese of a barrier analysis, and even draw the fancy annotated circles and rectangles of an event and causal factor chart - That's not what this workshop is about.Causal analysis succeeds not only when we reach a root cause...
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Conference Presenters
avatar for Christina Soto Millsaps

Christina Soto Millsaps

Sr. Contractor Assurance Specialist, Bechtel
With 21 years of progressive experience in Process Analysis and Development, Chris Soto Millsaps has sought opportunities to fill her toolkit with skillsets in Causal Analysis, Six Sigma, Lean Process Improvement, Human And Organizational Learning, Event Investigation, Safety-Quality... Read More →
Monday June 22, 2026 1:00pm - 5:00pm MDT
Century IM PEI Tower Mezzanine Level
  Monday Workshop, Conference Day 1
  • global Y

1:00pm MDT

Humans at Work: Tools, Practices, and System Design for Real Performance
LIMITED
Monday June 22, 2026 1:00pm - 5:00pm MDT
Silver
Limited Capacity seats available
Note:  There is a morning offering of the same session.A highly interactive workshop where participants practice Humans at Work tools to redesign systems, improve planning, and learn from everyday work—moving beyond concepts to real-world applicationThis four-hour workshop is designed as a hands-on, project-based learning experience where participants practice Humans at Work (HAW) methods,...
See More →
Conference Presenters
avatar for Joe Estey

Joe Estey

Sr Perf Improvement Specialist, Lucas Engineering
Joe Estey has over 40 years’ experience training and consulting first line workers, foremen, supervisors, department managers and executives in Human Performance Improvement and effective leadership and management principles and practices. He works routinely with forest management... Read More →
Monday June 22, 2026 1:00pm - 5:00pm MDT
Silver IM PEI Tower Mezzanine Level
  Monday Workshop, Conference Day 1

1:00pm MDT

Part II Beyond Investigations: Practical Approaches for Learning More Effectively from Events
LIMITED
Monday June 22, 2026 1:00pm - 5:00pm MDT
Gold
Limited Capacity seats available
Part 2Most organisations are very good at investigating events. Far fewer are genuinely good at learning from them.Too often, events trigger a familiar cycle: find the failure, identify the error, write the report, assign the actions, close it out. The language may sound modern, the process may look polished, but the outcome is often the same — shallow insight, predictable fixes, and missed...
See More →
Conference Presenters
avatar for Georgina Poole

Georgina Poole

Co-Founder & Director, Event Learning Australia
Georgina Poole is a globally sought-after health and safety leader, keynote speaker, and doctoral researcher in Safety Science with 17+ years’ experience helping organisations improve safety and performance by changing what sits behind outcomes: decisions, trade-offs, and the systems... Read More →
Monday June 22, 2026 1:00pm - 5:00pm MDT
Gold IM PEI Tower Mezzanine Level
  Monday Workshop, Conference Day 1

1:00pm MDT

Part II How to be a Better HOP Champion
LIMITED
Monday June 22, 2026 1:00pm - 5:00pm MDT
Denver
Limited Capacity seats available
Part 2 Abstract/Description - This course provides up and coming, and experienced HOP Practitioners with a deep understanding of Human and Organizational Performance (HOP) principles. Participants will explore the latest science-based approaches to managing human error, systemic drivers of safety outcomes, and effective leadership strategies for improving organizational performance. Designed for...
See More →
Conference Presenters
avatar for Stew Dunivan

Stew Dunivan

Senior Consultant, Fisher Improvement Technologies
Stew is a longtime FIT Human Performance Consultant with a strong background in Nuclear Power.  He served 6 years in the Navy before working at the South Texas Nuclear Project for 5 years.  During his time at South Texas he served as a Plant Operator.  Stew was later promoted to... Read More →
avatar for Ray Fisher

Ray Fisher

Director of Operations, Fisher Improvement Technologies
Ray is the Director of Operations for Fisher Improvement Technologies (FIT). Ray travels North America and other global locations to facilitate, coach, train, and interact directly with clients. Ray’s role as the Director of Operations is to oversee the development and reach of... Read More →
Monday June 22, 2026 1:00pm - 5:00pm MDT
Denver IM PEI Tower Mezzanine Level
  Monday Workshop, Conference Day 1

1:00pm MDT

Part II Lean Won’t Survive Without HOP: Making Process Improvement Stick in Real Work
LIMITED
Monday June 22, 2026 1:00pm - 5:00pm MDT
Tower Court A
Limited Capacity seats available
Part 2Most of us think we have a pretty good idea of where our teams are on the HOP journey. Then we step into the field and see how work gets done, and we realize our assumptions don’t always match reality. When that gap exists, training can turn into information being delivered instead of learning that helps people doing the work. This session shares an approach that focuses on observing...
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Conference Presenters
avatar for Kurt Kidwell

Kurt Kidwell

Continuous Improvement Manager, AEP SWEPCO

With nearly three decades of experience across industrial operations, electric generation, and utility distribution, I lead Human and Organizational Performance (HOP), Lean, and continuous improvement strategies that deliver measurable results.

As a Lean Black Belt and HPI practitioner, I work across all levels of the organization by coaching leaders and frontline teams, guiding strategic planning, and translating real-world work into smarter, safer, and more efficient processes. My focus is on optimizing how work is actually... Read More →
Monday June 22, 2026 1:00pm - 5:00pm MDT
Tower Court A IM PEI Tower Second Floor Level
  Monday Workshop, Conference Day 1

1:00pm MDT

Part II University of Idaho Human & Organizational Performance (HOP) 8-hour course
LIMITED
Monday June 22, 2026 1:00pm - 5:00pm MDT
Windows
Limited Capacity seats available
Part 2This course is intended to introduce or act as a refresher to HOP philosophy. It will cover a brief history of how HOP came about. More importantly it will introduce and reinforce the basic principles of HOP and how they can be applied with an intended outcome of improving individual and organizational performance. There is emphasis on Accountability and Culpability using the new Just...
See More →
Conference Presenters
avatar for Shane Bush

Shane Bush

Owner, BushCo, Inc
Shane Bush is a co-founder of BushCo, Inc. whose primary mission is to “assist companies in eliminating unwanted outcomes related to human error” through the implementation of Human and Organizational Performance (HOP), also known as Human Performance Improvement (HPI). Clients... Read More →
Monday June 22, 2026 1:00pm - 5:00pm MDT
Windows IM PEI Tower Second Floor Level
  Monday Workshop, Conference Day 1

1:00pm MDT

Seven Practical Steps to Build Reliability, Safety & Trust in Technical Teams
LIMITED
Monday June 22, 2026 1:00pm - 5:00pm MDT
Spruce
Limited Capacity seats available
How do the safest and most reliable teams in the world build reliability, safety and trust at the same time? Can we practice classic AND modern approaches to safety & reliability together? How can we actually apply the best ideas from: Human & Organizational Performance (HOP), High Reliability Organizations (HROs), and Resilience Engineering?In this interactive half-day workshop, you'll see how...
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Conference Presenters
avatar for Jake Mazulewicz

Jake Mazulewicz

Director, JMA Human Reliability Strategies, LLC
I show technical experts practical ways to prevent dangerous and expensive errors. The skills I teach draw from Human & Organizational Performance (HOP), High-Reliability Organizations (HRO), from my 10 years experience in electric utilities, and from my hands-on service as a firefighter... Read More →
Monday June 22, 2026 1:00pm - 5:00pm MDT
Spruce IM PEI Tower Mezzanine Level
  Monday Workshop, Conference Day 1
  • global Y

1:00pm MDT

Why Good Intentions Don’t Always Deliver Performance and What Makes Improvements Stick
LIMITED
Monday June 22, 2026 1:00pm - 5:00pm MDT
Tower Court B
Limited Capacity seats available
Note:  There is a morning offering of the same session. You didn’t implement it wrong. Your organisation interpreted it differently.Most of us are trying to improve performance, influence better decisions, and sustain results.The question is not whether safety matters, but why the same effort creates transformation in one organisation and resistance in another.Change doesn’t land as...
See More →
Conference Presenters
avatar for Andy Barker

Andy Barker

Founding Director, OrgTreeMe LTD
Award winning consultant with truly global transformational experience
Monday June 22, 2026 1:00pm - 5:00pm MDT
Tower Court B IM PEI Tower Second Floor Level
  Monday Workshop, Conference Day 1
  • global Y

5:30pm MDT

Monday Mixer
FULL
Monday June 22, 2026 5:30pm - 7:00pm MDT
South Convention Lobby
Limited Capacity full
Adding this to your schedule will put you on the waitlist.
We’re excited to welcome you to Denver This is your first opportunity to mingle if you’re a newcomer. Or, to take a newcomer under your wing if you’re a return attendee. Community starts on day 1!Join us for our Monday Mixer. This is the perfect opportunity to learn more about the week's activities, meet a Community Mentor, and make plans for your Wednesday and Thursday evening activities....
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Monday June 22, 2026 5:30pm - 7:00pm MDT
South Convention Lobby IM PEI Tower Court Second Floor Level
  Social Event, Conference Day 1
 
Tuesday, June 23
 

6:00am MDT

Registration / Conference Check-In Open from 6:00am - 5:15pm
FULL
Tuesday June 23, 2026 6:00am - 6:30am MDT
South Convention Lobby
Limited Capacity full
Adding this to your schedule will put you on the waitlist.

Conference Support Team
avatar for Jada Major

Jada Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for John Walters

John Walters

OpEx and Human Performance, Sr. Consultant, Vistra
Conference Planning Manager
avatar for Katrina Major

Katrina Major

CHOL Registration Team, Community of Human and Organizational Learning
avatar for Mary Webb

Mary Webb

Secretary | Treasurer, CHOLearning
Mary is retired after 36 years of service with DTE Energy and currently serving as the Secretary / Treasurer for the Community of Human and Organizational Learning.

Led DTE Energy corporate initiative to implement Human Performance Improvement initiatives across the Company.

Certif... Read More →
avatar for Sahara Major

Sahara Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for Ute Ingersoll

Ute Ingersoll

Registration Support, MiComputers
Tuesday June 23, 2026 6:00am - 6:30am MDT
South Convention Lobby IM PEI Tower Court Second Floor Level
  Registration, Conference Day 2

6:30am MDT

Speaker Check-in with Tech Team 6:00am - 5:15pm
Tuesday June 23, 2026 6:30am - 7:00am MDT
Aspen
All Speakers, please check in with the Tech team upon arrival or at least the day before you are scheduled to present.Conference Presentations: Please bring your actual presentation to the conference on a USB DRIVE (PowerPoint or whatever) and connect with the Tech's upon arrival so that we can assure EVERYTHING RUNS CORRECTLY on our computers and your AV needs are met.This is a critical step to...
See More →
Conference Support Team
avatar for Branden Ingersoll

Branden Ingersoll

Registration Support, MI Computers
avatar for Josh Ingersoll

Josh Ingersoll

Lead A/V Technician, MiComputers
avatar for Mike Ingersoll

Mike Ingersoll

Founder, MiComputers
avatar for Savannah Major

Savannah Major

CHOLearning Tech Support Team, Community of Human and Organizational Learning
Tuesday June 23, 2026 6:30am - 7:00am MDT
Aspen IM PEI Tower Mezzanine Level
  Speaker Check-in, Conference Day 2

8:00am MDT

Welcome to the 32nd Annual CHOL Conference
Tuesday June 23, 2026 8:00am - 8:15am MDT
Grand Ballroom

Moderator
avatar for Charles Major

Charles Major

Sr. Director of Operational Excellence and Human Performance at Vistra; President at the Community of Human & Organizational Learning, Vistra
Charles is an alchemist/evangelist/connector by nature and is passionate about big and disruptive ideas to improve the system/human interface and the leadership required to inspire discretionary effort. He leads the Operational Excellence & Human Performance efforts for Vistra; the... Read More →
Tuesday June 23, 2026 8:00am - 8:15am MDT
Grand Ballroom
  General Session, Conference Day 1

8:15am MDT

A Journey in Pursuit of Safe Operations: From Compliance to Capability
Tuesday June 23, 2026 8:15am - 9:35am MDT
Grand Ballroom
Safety is a Core Tenant of Southwest Airlines’ culture, guiding behavior, decision-making, and operational excellence.Every industry faces risks – the differentiator is how effectively those risks are evaluated and mitigated through strong systems and controls.SMS within the airline industry provides a framework for identifying, assessing, and managing safety risks. A strong Safety Culture...
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Conference Presenters
avatar for Captain Chris Collier

Captain Chris Collier

Director, Flight Operations Standards, Southwest Airlines Co.
Captain Chris Collier is Director of Flight Operations Standards and a senior aviation leader responsible for operational standards, pilot evaluation, and training effectiveness. He is both an airline pilot and a licensed Aviation Maintenance Technician, offering a rare, system‑wide... Read More →
Tuesday June 23, 2026 8:15am - 9:35am MDT
Grand Ballroom
  General Session, Conference Day 2

9:35am MDT

Break- 15 minutes
Tuesday June 23, 2026 9:35am - 9:50am MDT
Grand Ballroom Foyer


Tuesday June 23, 2026 9:35am - 9:50am MDT
Grand Ballroom Foyer IM PEI Tower Second Floor Level

9:50am MDT

Real Safety: Building EHS systems and AI strategy on the foundation of HOP & SIF prevention
Tuesday June 23, 2026 9:50am - 10:40am MDT
Grand Ballroom
AbstractTesla has been driving EHS initiatives such as employee engagement and action programs at global level through KPIs and programs. Our study leveraged advanced analytics to evaluate the impact of these initiatives on safety outcomes, demonstrating their effectiveness and providing actionable insights for continuous improvement. The study also shows how the findings informed the EHS strategy...
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Conference Presenters
avatar for Alexandra Matei

Alexandra Matei

Global EHS Data Lead, Tesla
Experienced professional bridging data science and computer science to empower organizations through actionable insights. With a focus on advanced analytics, the exploration of best practices and outcomes in EHS (Environmental, Health, and Safety) and HOP (Human and Organizational... Read More →
avatar for Gudmundur Þorsteinsson

Gudmundur Þorsteinsson

Human and Organizational Performance Lead, Tesla
Experienced Health Safety Environment Coordinator with a demonstrated history of working in the aluminium industry.  Skilled in Auditing, Environment, Health, and Safety (EHS) and Teaching Human Performance Improvement. Strong manufacturing operations professional with a  Masters... Read More →
Tuesday June 23, 2026 9:50am - 10:40am MDT
Grand Ballroom
  General Session, Conference Day 2

10:40am MDT

Break- 10 minutes
Tuesday June 23, 2026 10:40am - 10:50am MDT
Grand Ballroom Foyer

Tuesday June 23, 2026 10:40am - 10:50am MDT
Grand Ballroom Foyer IM PEI Tower Second Floor Level
  Break, Conference Day 2

10:50am MDT

From Hype to High Reliability: Human Capability as the Foundation of AI Success
Tuesday June 23, 2026 10:50am - 11:40am MDT
Grand Ballroom
Agentic AI is gaining attention as a new class of systems that move beyond analysis to actively observe, interpret, and support operational decisions. This session begins with a brief, practical overview of what agentic AI is, and what it is not, before turning quickly to where it can be applied today.The focus is on real-world use cases across three areas that are relevant to many of the...
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Conference Presenters
avatar for Bob Latino

Bob Latino

Principal, Prelical Solutions, LLC
Bob Latino is currently a Principal of Prelical Solutions, LLC. Bob was the former CEO of the Reliability Center, Inc. (RCI), until its acquisition in 2019. The Latino family founded, directed and owned RCI since 1972.He is an internationally recognized author, trainer, software developer... Read More →
avatar for Chris Buziak

Chris Buziak

irector - Human and Organizational Performance, Quanta Services
Chris Buziak is a high reliability expert who served 24 years in submarines in the US Navy. He spent eight years in Human and Organizational Performance in the pulp and paper industry. He is currently the Director for Human and Organizational Performance at Quanta Services, a utility... Read More →
avatar for Robert Stevens

Robert Stevens

Managing Partner, First Analytics
As part of the leadership team at First Analytics, Rob helps companies build programs to cultivate their analytics competency. He brings experience to bear stemming from more than thirty years as an analytics professional. His career has consisted of consulting, product development... Read More →
Tuesday June 23, 2026 10:50am - 11:40am MDT
Grand Ballroom
  General Session, Conference Day 2

11:40am MDT

Lunch
Tuesday June 23, 2026 11:40am - 12:30pm MDT
Grand Ballroom

Tuesday June 23, 2026 11:40am - 12:30pm MDT
Grand Ballroom
  Conference Meals, Conference Day 2

12:30pm MDT

Understanding and Applying HOP Principles
Tuesday June 23, 2026 12:30pm - 12:45pm MDT
Grand Ballroom
Understanding and Applying HOP PrinciplesLearning about Human and Organizational Performance (HOP) principles, concepts, and tools can feel overwhelming at first. They sound good in theory—but what do they really mean for your team, and how do you apply them in practice?For some organizations, HOP has been part of the culture for years, woven into procedures and everyday work. But if you’re...
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Conference Presenters
avatar for Kenneth (Ken) Madson

Kenneth (Ken) Madson

Human Performance Improvement Specialist, Los Alamos National Laboratory
Ken has served on the Human performance team at Los Alamos for 28 monthsKen served 21 years in the US Army Aviation branch, performing maintenance, aviation management, establishing and improving safety programs, concept and design of weapons and equipment, as well as managing DOD... Read More →
avatar for Michael (Mike) Petrowski

Michael (Mike) Petrowski

Human Performance Improvement Specialist, Los Alamos National Laboratory (LANL)
Mr. Petrowski has been a Human Performance Improvement (HPI) Specialist at Los Alamos National Laboratory (LANL) since 2016 and has over 15 years’ experience championing HPI endeavors in Department of Energy and Commercial Nuclear Power settings.Mike works closely with management... Read More →
Tuesday June 23, 2026 12:30pm - 12:45pm MDT
Grand Ballroom
  Rapid Fire, Conference Day 2

12:45pm MDT

Work, And The Wisdom Of Rivers
Tuesday June 23, 2026 12:45pm - 1:00pm MDT
Grand Ballroom
In a world where we often describe work life in terms of war (fighting to survive in industry, error as a threat, shielding our culture, hero stories, and so on), there is another option. Let's walk together into a different way of thinking. A perspective of organizational life not as conflict, but as the evolving course, ebbs, and flows of a river.
Conference Presenters
avatar for Ben Goodheart

Ben Goodheart

Founder & Principal Consultant, Magpie Human Systems
Dr. Ben Goodheart is the founder of Magpie Human Systems, an international consultancy working with high-consequence industries to design organizations that are safe, resilient, and adaptable. He has 30 years of experience across industries, including aviation, healthcare, and power... Read More →
Tuesday June 23, 2026 12:45pm - 1:00pm MDT
Grand Ballroom
  Rapid Fire, Conference Day 2

1:00pm MDT

Oh the Woe of the Wrongly Accused
Tuesday June 23, 2026 1:00pm - 1:15pm MDT
Grand Ballroom
The human brain makes thousands of rapid fire judgements as we process information around our environment, our interactions, and our experiences.  Most of the time these quick judgements – based on our previous experiences, serve to short cut complex decision making structures and limit decision fatigue by using our natural tendency to recognize patterns to push us forward throughout our...
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Conference Presenters
avatar for Christina Soto Millsaps

Christina Soto Millsaps

Sr. Contractor Assurance Specialist, Bechtel
With 21 years of progressive experience in Process Analysis and Development, Chris Soto Millsaps has sought opportunities to fill her toolkit with skillsets in Causal Analysis, Six Sigma, Lean Process Improvement, Human And Organizational Learning, Event Investigation, Safety-Quality... Read More →
Tuesday June 23, 2026 1:00pm - 1:15pm MDT
Grand Ballroom
  Rapid Fire, Conference Day 2

1:20pm MDT

Break- 10 minutes
Tuesday June 23, 2026 1:20pm - 1:30pm MDT
Grand Ballroom Foyer

Tuesday June 23, 2026 1:20pm - 1:30pm MDT
Grand Ballroom Foyer IM PEI Tower Second Floor Level
  Break, Conference Day 2

1:30pm MDT

CHOL - Survive or Thrive?
Tuesday June 23, 2026 1:30pm - 2:50pm MDT
Grand Ballroom
What makes the difference between a good conference and a great experience that changes things? Rob has been involved in over 30 CHOL/HPRCTs and provides a unique perspective on how to learn from the event and apply those learnings to make sustainable, positive changes.  Applying your learnings to safety, quality, operations, maintenance, and other aspects of the organization also ensures...
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Conference Presenters
avatar for Rob Fisher

Rob Fisher

President, Fisher Improvement Technologies
Rob Fisher is a pioneer in integrating Human and Organizational Performance and all aspects of Operational Excellence and Process Safety. He has a globally recognized capability to make the science of errors practically applicable. He has been involved in developing multiple industry... Read More →
Tuesday June 23, 2026 1:30pm - 2:50pm MDT
Grand Ballroom
  General Session, Conference Day 2

2:50pm MDT

Break- 15 minutes
Tuesday June 23, 2026 2:50pm - 3:05pm MDT
Grand Ballroom Foyer

Tuesday June 23, 2026 2:50pm - 3:05pm MDT
Grand Ballroom Foyer IM PEI Tower Second Floor Level
  Break, Conference Day 2

3:05pm MDT

Effective Repeat Event Reduction
LIMITED
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Spruce
Limited Capacity seats available
Repeat events can erode workforce culture and reduce innovation through the lack of understanding on why the event recurs.  This normalizes risk to the crew who are generally outcome focused rather than process focused.  Partnering with the crew and developing changes to the process WITH them is the key to produce effective change and reduce or prevent reoccurrence of unwanted events....
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Conference Presenters
avatar for Orlan Lyle

Orlan Lyle

Senior Director Operations Advisor, Noble Drilling
Drives operational improvements through observations with practical solutions.
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Spruce IM PEI Tower Mezzanine Level
  Breakout, Conference Day 2

3:05pm MDT

Hidden in Plain Sight: Changing Perspective to See What You’re Missing
LIMITED
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Denver
Limited Capacity seats available
What if the early warning signs of an unwanted event were always there and we’re the reason they go unnoticed?In the animal kingdom, survival often depends on the ability to change perspective. A chameleon doesn’t just blend into its environment, it actively adjusts how it sees, focuses, and responds to changing conditions. In our workplaces, however, familiarity can dull perception. Over...
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Conference Presenters
avatar for Susan Blackburn

Susan Blackburn

HOP Advisor, Oak Ridge National Laboratory - UT-Battelle
Susan Blackburn, STS-C is a safety and health professional with more than 35 years of experience spanning nuclear power operations, OSHA, safety and health management, and Human and Organizational Performance (HOP). Throughout her career, she has led multiple high-impact safety initiatives... Read More →
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Denver IM PEI Tower Mezzanine Level
  Breakout, Conference Day 2

3:05pm MDT

Mining for Gold: Learning from Close Calls
LIMITED
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Century
Limited Capacity seats available
If you only learn from accidents, you’re already too late. Every day, people prevent harm by noticing something feels off, speaking up, or changing the plan at the last second. These moments—close calls—are rich with insight, yet they often vanish without a trace. Close Call Mining is the deliberate practice of finding and learning from those moments before luck runs out. This talk...
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Conference Presenters
avatar for Beth Lay

Beth Lay

Director Consulting Solutions, Forge Works
Beth has spent over a decade applying Resilience Engineering, Safety-II, and Human & Organizational Performance (HOP) across diverse roles and now serves as President of the Resilience Engineering Association and Director of Consulting Solutions at Forge Works. Her passion is helping... Read More →
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Century IM PEI Tower Mezzanine Level
  Breakout, Conference Day 2

3:05pm MDT

Nine Practical Ways to Build Resilience in Technical Teams
LIMITED
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Tower Court A
Limited Capacity seats available
High Reliability Organizations (HROs) all share one unique trait. They're Resilient. Simply put, "The hallmark of an HRO is not that it is error-free, but that errors do not disable it." So HOW do they do this? Join us in this fast-paced presentation to explore the basics of nine (9) practical methods used by: paratroopers, firefighters, pilots, nurses and other experts in high-hazard industries....
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Conference Presenters
avatar for Jake Mazulewicz

Jake Mazulewicz

Director, JMA Human Reliability Strategies, LLC
I show technical experts practical ways to prevent dangerous and expensive errors. The skills I teach draw from Human & Organizational Performance (HOP), High-Reliability Organizations (HRO), from my 10 years experience in electric utilities, and from my hands-on service as a firefighter... Read More →
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Tower Court A IM PEI Tower Second Floor Level
  Breakout, Conference Day 2
  • global Y

3:05pm MDT

The Art and Science of Decision Making
LIMITED
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Gold
Limited Capacity seats available
The Art and Science of Decision-Making; The attention on our team members and their decisions seems to be greater today than in many years past. The demand to make “the right” decision is the loud voice right now and yet is tragically misguided in so many ways. Human interactions under stress will never yield a perfect right or wrong outcome. Trainers, leaders, attorneys and all involved in...
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Conference Presenters
avatar for Liam Duggan

Liam Duggan

Chief of Police, Prior Lake Police Dept (MN) and LDC3, LLC
Liam Duggan’s career began in 1997 and he has worked in both suburban
and large city jurisdictions. He has served in leadership roles for
investigations, patrol, vice/narcotics, SWAT and training.  Liam has a
BS in Law Enforcement, a graduate degree in Human Factors and Systems
Sa



... Read More →
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Gold IM PEI Tower Mezzanine Level
  Breakout, Conference Day 2
  • global Y

3:05pm MDT

Part I Designing Data Platforms That Drive Reliable and Resilient Clinical Performance
LIMITED
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Silver
Limited Capacity seats available
Description. The availability of data to frontline managers in an organization has the potential to be a powerful way to improve performance of clinical teams.  Often, data platforms provide aggregated data that allows senior leaders to monitor (and fret about) the status of a problem.  Our prior platforms did not prioritize the day-to-day and week-to-week needs of our frontline leaders...
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Conference Presenters
avatar for Gina Whitney, M.D.

Gina Whitney, M.D.

Medical Director of Patient Safety, Children's Hospital Colorado
Gina Whitney is a cardiac anesthesiologist and the Medical Director of Patient Safety at Children's Hospital Colorado.  In her clinical practice as a cardiac intensivist and anesthesiologist she became fascinated (obsessed?) by the way in which our systems of care drive clinical... Read More →
avatar for Kyle O. Rove

Kyle O. Rove

Medical Director of Surgical Quality and Safety, Children’s Hospital Colorado
Kyle Rove currently serves as an Associate Professor in the Department of Surgery, Division of Urology, at the University of Colorado School of Medicine, with clinical responsibilities at Children’s Hospital Colorado. His clinical and research efforts focus on Pediatric Urology... Read More →
avatar for Miriam Conant

Miriam Conant

Director of Patient Safety, Children's Hospital Colorado
Miriam Conant, RN, MSN, CPN, NEA-BC is the Director of Patient Safety at Children’s Hospital Colorado in Aurora, Colorado with oversight of system harm prevention programing including hospital acquired conditions, incident reporting, event learning, and patient safety risk mitigation... Read More →
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Silver IM PEI Tower Mezzanine Level
  Double Breakout, Conference Day 2
  • global Y

3:05pm MDT

Part I From HOP to How: Thinking Like a Designer to Improve Everyday Work
LIMITED
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Tower Court B
Limited Capacity seats available
HOP gives us the aspiration: build a culture of learning from everyday work, where participation is an invitation, and improvements focus on system conditions rather than blame. This session guides the “How” by applying the practice of design thinking as a skill set to uncover real work and design safer, more reliable operations.Participants will practice using an empathy-based approach to...
See More →
Conference Presenters
avatar for Ben Goodheart

Ben Goodheart

Founder & Principal Consultant, Magpie Human Systems
Dr. Ben Goodheart is the founder of Magpie Human Systems, an international consultancy working with high-consequence industries to design organizations that are safe, resilient, and adaptable. He has 30 years of experience across industries, including aviation, healthcare, and power... Read More →
avatar for Grant Simmons

Grant Simmons

Principal Consultant, TiER1 Performance
Grant Simmons is a Principal at TiER1 Performance, a transformation partner that helps organizations turn strategy into measurable behavior change through human-centered experience design. We work alongside leaders and teams to build practical solutions that improve adoption, performance... Read More →
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Tower Court B IM PEI Tower Second Floor Level
  Double Breakout, Conference Day 2

3:05pm MDT

Part I Taking Your Leaders There
LIMITED
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Windows
Limited Capacity seats available
We all know that leaders are the key to success for any deployment of improvement activities, but how do you make sure they get there and stay there? Rob will share lessons learned from over 400 deployments of HOP, Human Factors, Operational Excellence, and other improvement activities.  Learn what leaders need to know, say, and do to make the improvements effective, sustainable, and...
See More →
Conference Presenters
avatar for Rob Fisher

Rob Fisher

President, Fisher Improvement Technologies
Rob Fisher is a pioneer in integrating Human and Organizational Performance and all aspects of Operational Excellence and Process Safety. He has a globally recognized capability to make the science of errors practically applicable. He has been involved in developing multiple industry... Read More →
Tuesday June 23, 2026 3:05pm - 3:55pm MDT
Windows IM PEI Tower Second Floor Level
  Double Breakout, Conference Day 2

3:55pm MDT

Break- 15 minutes
Tuesday June 23, 2026 3:55pm - 4:10pm MDT
Grand Ballroom Foyer


Tuesday June 23, 2026 3:55pm - 4:10pm MDT
Grand Ballroom Foyer IM PEI Tower Second Floor Level
  Break, Conference Day 2

4:10pm MDT

Beyond Compliance - Turning Learning into Leadership
FILLING
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Gold
Limited Capacity filling up
Traditional occupational health systems often emphasize compliance, reactive metrics, and error prevention. This session will explore the adoption and integration of Human and Organizational Performance (HOP) operational learning tools like: Proactive Reporting, Leadership Walk & Talks and Learning Teams to drive organizational culture and operational excellence. Attendees will gain new insights...
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Conference Presenters
avatar for Kirk Smith

Kirk Smith

Principal, Environmental, Health and Safety, Alkermes
Kirk started his EHS career in the U.S. Coast Guard on an ice breaking ship on Lake Michigan and has spent the last 20 plus years in a variety of EHS leadership roles in six different industries and four multi-national organizations. Beginning as a Lab Pack Chemist with an environmental... Read More →
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Gold IM PEI Tower Mezzanine Level
  Breakout, Conference Day 2
  • global Y

4:10pm MDT

Enhancing Risk Mitigation: A Recurrence Scoring Framework for Action Plans
LIMITED
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Tower Court A
Limited Capacity seats available
Introduction to Recurrence ScoringObjective: To introduce a standardized, dynamic recurrence scoring system for action plans, designed to improve risk assessment and management. This system aims to provide a clear, quantifiable measure of residual risk based on the effectiveness of implemented corrective and preventative actions.Key Concepts:I.    Initial Recurrence Score: A...
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Conference Presenters
avatar for Meredith Long

Meredith Long

Quality Assurance Engineer, PXD Pantex
With 10 years of experience at the Pantex Plant near Amarillo, TX, Meredith has cultivated an ever-growing skill set and experience across numerous disciplines. She has earned certificates for causal analysis and HPI/HOP. She is currently the HPI lead for Issues Management, and is... Read More →
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Tower Court A IM PEI Tower Second Floor Level
  Breakout, Conference Day 2
  • global Y

4:10pm MDT

Leveraging Power BI as a Translator for Resiliency
LIMITED
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Denver
Limited Capacity seats available
We know that Organizations are “data-driven,” yet safety and HOP are frequently reduced to lagging indicators or fragmented sets of leading metrics that struggle to influence real decisions.This is where Microsoft Power BI can serve as a powerful translator.Power BI (Business Intelligence) enables safety and HOP practitioners to integrate large volumes of disconnected, messy data and transform...
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Conference Presenters
avatar for Jon Schmidt

Jon Schmidt

Safety & Human Performance Consultant, ATC
I bring leading-edge, interdisciplinary safety strategies to life within the industries of biotechnology, arboriculture and utility vegetation management. By facilitating learning teams and applying other impactful ways to learn from everyday work, I help uncover latent conditions... Read More →
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Denver IM PEI Tower Mezzanine Level
  Breakout, Conference Day 2

4:10pm MDT

Safety Initiatives: Linking 12 Different Safety Ideas, Initiatives, Mindsets, and Movements Together with HOP to Create “My Safety Culture”.
LIMITED
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Spruce
Limited Capacity seats available
When it comes to Human and Organizational Performance (HOP) and those initiatives and programs built around it, the problem is that there are many competing ideas, and most people think it’s got to be one or the other. This often leads to “new program” fatigue and disillusionment, which greatly undermines a Safety Professional’s influence. I intend to demonstrate how I have...
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Conference Presenters
avatar for JAMES BEERY

JAMES BEERY

SR. SAFETY LEAD, WIGHT TREE SERVICE
30+ Years of professional safety experience. 6 Years of Arboriculture experience.ISA Certified Arborist #WE-14250A
ISA Certified Arborist Utility Specialist #WE-14250AU
Certified Safety Professional CSP-#35316
Canadian Registered Safety Professional - #BCRSP-20643
Certified Tree



... Read More →
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Spruce IM PEI Tower Mezzanine Level
  Breakout, Conference Day 2
  • global Y

4:10pm MDT

Using AI to Learn from Normal Work at scale
LIMITED
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Century
Limited Capacity seats available
Understanding normal work is essential for advancing safety performance and operational excellence. In 2023, our organization launched the Useful Questions Program, designed to foster richer, more meaningful conversations before, during and after work execution. This effort led to the development of the Useful Questions Pocket Card in October 2023, providing frontline teams with quick, accessible...
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Conference Presenters
avatar for John Evans

John Evans

Group Health & Safety Technical Manager, Subsea 7 (US) LLC
With over 20 years in health and safety, I currently lead Subsea7’s global safety management systems and supporting IT infrastructure. My journey began in maritime logistics, transitioning into safety at a fabrication yard in Alabama before moving to Houston. Since 2018, I’ve... Read More →
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Century IM PEI Tower Mezzanine Level
  Breakout, Conference Day 2
  • global Y

4:10pm MDT

Part II Designing Data Platforms That Drive Reliable and Resilient Clinical Performance
LIMITED
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Silver
Limited Capacity seats available
Description. The availability of data to frontline managers in an organization has the potential to be a powerful way to improve performance of clinical teams.  Often, data platforms provide aggregated data that allows senior leaders to monitor (and fret about) the status of a problem.  Our prior platforms did not prioritize the day-to-day and week-to-week needs of our frontline leaders...
See More →
Conference Presenters
avatar for Miriam Conant

Miriam Conant

Director of Patient Safety, Children's Hospital Colorado
Miriam Conant, RN, MSN, CPN, NEA-BC is the Director of Patient Safety at Children’s Hospital Colorado in Aurora, Colorado with oversight of system harm prevention programing including hospital acquired conditions, incident reporting, event learning, and patient safety risk mitigation... Read More →
avatar for Gina Whitney, M.D.

Gina Whitney, M.D.

Medical Director of Patient Safety, Children's Hospital Colorado
Gina Whitney is a cardiac anesthesiologist and the Medical Director of Patient Safety at Children's Hospital Colorado.  In her clinical practice as a cardiac intensivist and anesthesiologist she became fascinated (obsessed?) by the way in which our systems of care drive clinical... Read More →
avatar for Kyle O. Rove

Kyle O. Rove

Medical Director of Surgical Quality and Safety, Children’s Hospital Colorado
Kyle Rove currently serves as an Associate Professor in the Department of Surgery, Division of Urology, at the University of Colorado School of Medicine, with clinical responsibilities at Children’s Hospital Colorado. His clinical and research efforts focus on Pediatric Urology... Read More →
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Silver IM PEI Tower Mezzanine Level
  Double Breakout, Conference Day 2

4:10pm MDT

Part II From HOP to How: Thinking Like a Designer to Improve Everyday Work
LIMITED
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Tower Court B
Limited Capacity seats available
HOP gives us the aspiration: build a culture of learning from everyday work, where participation is an invitation, and improvements focus on system conditions rather than blame. This session guides the “How” by applying the practice of design thinking as a skill set to uncover real work and design safer, more reliable operations.Participants will practice using an empathy-based approach to...
See More →
Conference Presenters
avatar for Ben Goodheart

Ben Goodheart

Founder & Principal Consultant, Magpie Human Systems
Dr. Ben Goodheart is the founder of Magpie Human Systems, an international consultancy working with high-consequence industries to design organizations that are safe, resilient, and adaptable. He has 30 years of experience across industries, including aviation, healthcare, and power... Read More →
avatar for Grant Simmons

Grant Simmons

Principal Consultant, TiER1 Performance
Grant Simmons is a Principal at TiER1 Performance, a transformation partner that helps organizations turn strategy into measurable behavior change through human-centered experience design. We work alongside leaders and teams to build practical solutions that improve adoption, performance... Read More →
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Tower Court B IM PEI Tower Second Floor Level
  Double Breakout, Conference Day 2

4:10pm MDT

Part II Taking Your Leaders There
LIMITED
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Windows
Limited Capacity seats available
We all know that leaders are the key to success for any deployment of improvement activities, but how do you make sure they get there and stay there? Rob will share lessons learned from over 400 deployments of HOP, Human Factors, Operational Excellence, and other improvement activities.  Learn what leaders need to know, say, and do to make the improvements effective, sustainable, and...
See More →
Conference Presenters
avatar for Rob Fisher

Rob Fisher

President, Fisher Improvement Technologies
Rob Fisher is a pioneer in integrating Human and Organizational Performance and all aspects of Operational Excellence and Process Safety. He has a globally recognized capability to make the science of errors practically applicable. He has been involved in developing multiple industry... Read More →
Tuesday June 23, 2026 4:10pm - 5:00pm MDT
Windows IM PEI Tower Second Floor Level
  Double Breakout, Conference Day 2

6:00pm MDT

Tuesday Evening Reception & CHOLearning Award Show
Tuesday June 23, 2026 6:00pm - 9:00pm MDT
Parlur
You're invited to our Tuesday Evening Reception & CHOLearning Award Show! Network, have fun, and celebrate the individuals shaping the future of organizational learning. We will announce our 3rd Hall of Fame Class.

 
Tuesday June 23, 2026 6:00pm - 9:00pm MDT
Parlur
  Social Event, Conference Day 2
 
Wednesday, June 24
 

6:45am MDT

Conference Registration/Check-In 7:00am - 5:15pm
Wednesday June 24, 2026 6:45am - 6:55am MDT
South Convention Lobby

Conference Support Team
avatar for Jada Major

Jada Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for John Walters

John Walters

OpEx and Human Performance, Sr. Consultant, Vistra
Conference Planning Manager
avatar for Katrina Major

Katrina Major

CHOL Registration Team, Community of Human and Organizational Learning
avatar for Mary Webb

Mary Webb

Secretary | Treasurer, CHOLearning
Mary is retired after 36 years of service with DTE Energy and currently serving as the Secretary / Treasurer for the Community of Human and Organizational Learning.

Led DTE Energy corporate initiative to implement Human Performance Improvement initiatives across the Company.

Certif... Read More →
avatar for Sahara Major

Sahara Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for Ute Ingersoll

Ute Ingersoll

Registration Support, MiComputers
Wednesday June 24, 2026 6:45am - 6:55am MDT
South Convention Lobby IM PEI Tower Court Second Floor Level
  Registration, Conference Day 3

6:55am MDT

Speaker Check-in with Tech Team 7:00am - 5:15pm
Wednesday June 24, 2026 6:55am - 7:00am MDT
South Convention Lobby
All Speakers, please check in with the Tech team upon arrival or at least the day before you are scheduled to present.Conference Presentations: Please bring your actual presentation to the conference on a USB DRIVE (PowerPoint or whatever) and connect with the Tech's upon arrival so that we can assure EVERYTHING RUNS CORRECTLY on our computers and your AV needs are met.This is a critical step to...
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Conference Support Team
avatar for Branden Ingersoll

Branden Ingersoll

Registration Support, MI Computers
avatar for Josh Ingersoll

Josh Ingersoll

Lead A/V Technician, MiComputers
avatar for Mike Ingersoll

Mike Ingersoll

Founder, MiComputers
avatar for Savannah Major

Savannah Major

CHOLearning Tech Support Team, Community of Human and Organizational Learning
Wednesday June 24, 2026 6:55am - 7:00am MDT
South Convention Lobby IM PEI Tower Court Second Floor Level
  Speaker Check-in, Conference Day 3

7:00am MDT

Breakfast
Wednesday June 24, 2026 7:00am - 8:00am MDT
Grand Ballroom
Assorted Breakfast Pastries, Whole Fresh Fruit, Scrambled Eggs, Bacon, Breakfast Potatoes, yogurt parfaits, frittata, steel cut oatmeal with toppings, pancakes with toppings 
Wednesday June 24, 2026 7:00am - 8:00am MDT
Grand Ballroom
  Conference Meals, Conference Day 3

8:00am MDT

Conference Day 3 Welcome and Logistics
Wednesday June 24, 2026 8:00am - 8:15am MDT
Grand Ballroom

Moderator
avatar for Charles Major

Charles Major

Sr. Director of Operational Excellence and Human Performance at Vistra; President at the Community of Human & Organizational Learning, Vistra
Charles is an alchemist/evangelist/connector by nature and is passionate about big and disruptive ideas to improve the system/human interface and the leadership required to inspire discretionary effort. He leads the Operational Excellence & Human Performance efforts for Vistra; the... Read More →
Wednesday June 24, 2026 8:00am - 8:15am MDT
Grand Ballroom
  General Session, Conference Day 3

8:15am MDT

Human Error in Complex Systems: A Nurse’s Perspective
Wednesday June 24, 2026 8:15am - 9:35am MDT
Grand Ballroom
RaDonda Vaught was the subject of one of the highest profile healthcare criminal cases in recent years.  She holds a BSN and a Certificate in Leadership from Western Kentucky University. While working as a BSN prepared registered nurse, Mrs. Vaught committed a medication error that ended the life of a patient in 2017.  She was charged under administrative law by the Tennessee...
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Conference Presenters
avatar for RaDonda Vaught

RaDonda Vaught

Owner, RLV LLC
I am certain that I have a very impactful story for your audience.  I am a former RN who was criminally convicted after making a medication error that ended the life of the patient.  In the 8 years since this event happened, I have learned so much about what it means to be human... Read More →
Wednesday June 24, 2026 8:15am - 9:35am MDT
Grand Ballroom
  General Session, Conference Day 3

9:35am MDT

Break- 15 minutes
Wednesday June 24, 2026 9:35am - 9:50am MDT
Grand Ballroom Foyer


Wednesday June 24, 2026 9:35am - 9:50am MDT
Grand Ballroom Foyer IM PEI Tower Second Floor Level
  Break, Conference Day 3

9:50am MDT

Bedtime Stories for Better Systems: Turning the Page on Traditional Safety
Wednesday June 24, 2026 9:50am - 10:40am MDT
Grand Ballroom
Theories are boring. Facts lack dimension. Rules distance people.  Stories, on the other hand, are one of the most powerful ways to describe nuance, invite curiosity, build interest and change behavior. This presentation will examine the power of the story, the oldest tool of influence in human history, in the quest to improve safety, and illustrate how common themes of children’s bedtime...
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Conference Presenters
avatar for Anne Lyren

Anne Lyren

Chief Medical & Strategy Officer, Solutions for Patient Safety
Dr. Anne Lyren is the Chief Medical & Strategy Officer of the Children's Hospitals' Solutions for Patient Safety (SPS) Network, a collaborative of 150 children's hospitals across the United States and Canada. Dr. Lyren received her Bachelor’s Degree at Harvard University and a Master’s... Read More →
Wednesday June 24, 2026 9:50am - 10:40am MDT
Grand Ballroom
  General Session, Conference Day 3

10:40am MDT

Break- 10 minutes
Wednesday June 24, 2026 10:40am - 10:50am MDT
Grand Ballroom Foyer


Wednesday June 24, 2026 10:40am - 10:50am MDT
Grand Ballroom Foyer IM PEI Tower Second Floor Level
  Break, Conference Day 3

10:50am MDT

When the Unthinkable Happens: A Personal Journey Through Paradigms, Misdiagnosis, and the Power of Organ Donation
Wednesday June 24, 2026 10:50am - 11:40am MDT
Grand Ballroom
In October 2024, I underwent a heart transplant after a long and complex battle with heart failure. What no one expected was what came next: when my heart was removed, surgeons discovered a large, cancerous sarcoma — a one‑in‑ten‑million finding that had gone undetected through years of testing, procedures, and clinical assumptions. This presentation uses my medical journey as a...
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Conference Presenters
avatar for Kenneth Latino

Kenneth Latino

Managing Director, Prelical Solutions, LLC.
Ken is currently the Managing Director of Prelical Solutions, LLC.  He has extensive Maintenance and Reliability experience in both continuous process and batch manufacturing plants. His work while at Meridium, WestRock and GE has helped large asset intensive companies to get increased... Read More →
Wednesday June 24, 2026 10:50am - 11:40am MDT
Grand Ballroom
  General Session, Conference Day 3

11:40am MDT

Lunch
Wednesday June 24, 2026 11:40am - 12:30pm MDT
Grand Ballroom
Ceasar salad, Family style assorted flatbread margherita and peperoni flatbread, penne pasta, balsamic roasted vegetables, grilled herb chicken, cannoli sugar cookies, tiramisu, coffee and teas 
Wednesday June 24, 2026 11:40am - 12:30pm MDT
Grand Ballroom
  Conference Meals, Conference Day 1

12:30pm MDT

Serious Injury & Fatality Principles - SIF Roundtable
Wednesday June 24, 2026 12:30pm - 1:20pm MDT
Grand Ballroom
Preventing serious injuries and fatalities demands more than compliance—it requires shared learning, courageous dialogue, and a committed community of practice. Now entering its tenth year, the Serious Injury and Fatality (SIF) Roundtable has brought together practitioners and senior leaders from diverse sectors including Pharmaceuticals, Energy, Heavy Industry, Construction, Healthcare, and...
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Conference Presenters
avatar for Chuck Watts

Chuck Watts

HOP Leader, Georgia-Pacific
Herman “ Chuck” Watts has over 30 years of experience in manufacturing. For the last 23 years, Chuck has been with Georgia-Pacific, starting as a chemical operator. Chuck got very interested in safety about 14 years ago, and has since been serving in various safety roles around... Read More →
avatar for Todd Hohn

Todd Hohn

Vice President Enviromental, Safety and Health, ONE Gas/ONE Place Tower
Todd Hohn is vice president, EHS&Q)at ONE Gas. In his role, Hohn is responsible for the strategic direction and oversight of the EHS and Qualifications training team to support the ONE Gas safety culture and the continuous improvement of the environmental, health, safety, and operational... Read More →
avatar for Dawn Wurst

Dawn Wurst

Safety & Health Director, Koch, Inc
Dawn Wurst is the Safety & Health Director for Koch Inc..  Dawn has 33 years of EH&S experience including both safety and environmental roles. Dawn spent the majority of her career in the energy industry, and also served as SVP of Safety & Health for Georgia-Pacific for 5 years... Read More →
avatar for Charles Major

Charles Major

Sr. Director of Operational Excellence and Human Performance at Vistra; President at the Community of Human & Organizational Learning, Vistra
Charles is an alchemist/evangelist/connector by nature and is passionate about big and disruptive ideas to improve the system/human interface and the leadership required to inspire discretionary effort. He leads the Operational Excellence & Human Performance efforts for Vistra; the... Read More →
avatar for Gudmundur Þorsteinsson

Gudmundur Þorsteinsson

Human and Organizational Performance Lead, Tesla
Experienced Health Safety Environment Coordinator with a demonstrated history of working in the aluminium industry.  Skilled in Auditing, Environment, Health, and Safety (EHS) and Teaching Human Performance Improvement. Strong manufacturing operations professional with a  Masters... Read More →
Wednesday June 24, 2026 12:30pm - 1:20pm MDT
Grand Ballroom
  General Session, Conference Day 3

1:20pm MDT

Break- 15 minutes
Wednesday June 24, 2026 1:20pm - 1:35pm MDT
Grand Ballroom Foyer


Wednesday June 24, 2026 1:20pm - 1:35pm MDT
Grand Ballroom Foyer IM PEI Tower Second Floor Level
  Break, Conference Day 3

1:35pm MDT

From Principles to Practice: Building Resilience Through HOP at Davey
LIMITED
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Windows
Limited Capacity seats available
At Davey, we are constantly striving to build an organization comprised of more resilient systems through operationalizing Human and Organizational Performance (HOP) principles and ideas. One way Davey has started Operationalizing HOP is through Field Studies. Field Studies are frontline surveys/interviews conducted by our Health and Safety Team to use field knowledge, expertise, and success to...
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Conference Presenters
avatar for Luke Groom

Luke Groom

HOP Program Manager, The Davey Tree Expert Company
Luke Groom is the Human and Organizational Performance Program Manager at The Davey Tree Expert Company. Over the past five years, he has worked as a Human Factors Engineer in the arboriculture industry, applying principles of Resilience Engineering to better understand how work is... Read More →
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Windows IM PEI Tower Second Floor Level
  Breakout, Conference Day 3

1:35pm MDT

From Scrappy to Happy - Practical Strategies for Resource-Constrained Organizations
LIMITED
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Gold
Limited Capacity seats available
Organizations with limited resources often assume meaningful HSE improvement requires new programs, technology, or headcount. In reality, some of the most effective improvements come from better leadership behaviors, clearer priorities, and stronger system design. This session challenges the myth that progress requires capital and demonstrates how Human and Organizational Performance (HOP) can...
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Conference Presenters
avatar for AMY POWELL

AMY POWELL

Global Director Health, Safety & Environment, RONDO ENERGY
Amy E. Powell is a seasoned Health, Safety, and Environment (HSE) leader with more than two decades of experience helping organizations build safer, healthier, and more resilient workplaces. Throughout her career, she’s been a people-first advocate for safety and culture, guiding... Read More →
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Gold IM PEI Tower Mezzanine Level
  Breakout, Conference Day 3

1:35pm MDT

From Training to Risk Reduction How Visualization Connects Learning to Real - World Safety Outcomes
LIMITED
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Tower Court B
Limited Capacity seats available
Elite athletes visualize failure before it happens, yet most organizations wait for an incident to learn. What if frontline workers were trained like top performers instead of compliance check boxes?Organizations invest significant time and resources in training yet many struggle to prove how learning translates into real-world performance and measurable risk reduction. Completion rates and...
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Conference Presenters
avatar for Andrea Foster-Mack

Andrea Foster-Mack

Strategic Partner Manager, EHS Insight
Andrea Foster-Mack is a dedicated health and safety leader serving as Strategic Partner Manager at EHS Insight. With more than 20 years of experience in environmental health and safety (EHS) management, Andrea is passionate about building innovative, practical safety solutions that... Read More →
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Tower Court B IM PEI Tower Second Floor Level
  Breakout, Conference Day 3

1:35pm MDT

HOP in a BOX! How one utility built a culture of learning with their contractor partners to drive business success.
LIMITED
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Denver
Limited Capacity seats available
HOP, In a Box! – Accelerating Human and Organizational Performance Across BoundariesWhen direct control isn’t possible, how can organizations help partners adopt Human Performance Improvement (HPI) principles? At Southern Company Gas, we faced this challenge with our contract partners and developed HOP, In a Box! a scalable approach grounded in the Principles of Human Performance Improvement...
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Conference Presenters
avatar for Lynn Huckabey

Lynn Huckabey

Organizational Learning Manager, Georgia Power
Speaker Bio: Lynn Huckabey 
 Organizational Learning Manager, Georgia Power Company- Lynn Huckabey is an accomplished utility industry professional and Organizational Learning Manager with Georgia Power Company. She leads initiatives that enhance organizational safety, reliability, and operational excellence by integrating front-line insights into continuous improvem... Read More →
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Denver IM PEI Tower Mezzanine Level
  Breakout, Conference Day 3
  • global Y

1:35pm MDT

Most organizations collect data. Few scale operational learning.
FILLING
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Windows
Limited Capacity filling up
Operational waste, such as rework, friction, workarounds, delays, duplicated steps, and overcomplicated controls, is often your earliest signal of system stress. These are not just productivity problems. They are indicators that Work-as-Imagined (WAI) and Work-as-Done (WAD) are drifting apart.Most organizations manage to the Black Line, the procedures, rules, and documented controls that describe...
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Conference Presenters
avatar for Jeffery Lyth

Jeffery Lyth

Principal - North America, Learning Teams Inc
Jeff is a well-regarded innovator in workplace safety leadership. He helps organizations evolve how they manage safety by guiding their exploration and integration of the ‘new view’ of safety principles and helping them break through the performance plateaus associated with conventional... Read More →
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Windows IM PEI Tower Second Floor Level
  Breakout, Conference Day 3

1:35pm MDT

Next HOP Frontier: The Digital Fork in the Road-Tools That Police vs. Tools That Enablerontier
LIMITED
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Spruce
Limited Capacity seats available
By 2026, digital JSAs, operational digital twins, sentry cobots, AI copilots, and wearable technologies are no longer futuristic concepts — they are becoming part of everyday work. Yet these same technologies sit at a critical crossroads: they can be used to surveil people to ensure they do work compliantly, or to design systems so people can work safely.The difference isn’t the technology....
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Conference Presenters
avatar for Joe Estey

Joe Estey

Sr Perf Improvement Specialist, Lucas Engineering
Joe Estey has over 40 years’ experience training and consulting first line workers, foremen, supervisors, department managers and executives in Human Performance Improvement and effective leadership and management principles and practices. He works routinely with forest management... Read More →
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Spruce IM PEI Tower Mezzanine Level
  Breakout, Conference Day 3

1:35pm MDT

Part I Proactive Safety in Action: Exploring Practical Tools for Any Industry
LIMITED
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Century
Limited Capacity seats available
In this session, attendees will learn emerging modern safety science principles through the experience of Children’s Hospitals’ Solutions for Patient Safety (SPS), the leading North American safety network aiming to eliminate serious harm in children’s hospitals. Through an all teach, all learn philosophy, SPS member hospitals are applying proactive safety approaches to achieve breakthrough...
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Conference Presenters
avatar for Sarah Gomez

Sarah Gomez

Senior Quality Improvement Specialist, Cincinnati Children's Hospital
Sarah Gomez is a Senior Quality Improvement Specialist at Cincinnati Children’s James M. Anderson Center for Health Systems Excellence and is honored to support the Children’s Hospitals’ Solutions for Patient Safety (SPS) learning health network. Sarah holds a Master of Arts... Read More →
avatar for Ashlin Tignor

Ashlin Tignor

Sr. Quality Improvement Specialist, Cincinnati Children's Hospital
Ashlin Tignor is a Senior Quality Improvement Specialist at Cincinnati Children’s Hospital Medical Center, where she works within the James M. Anderson Center for Health Systems Excellence. She supports Solutions for Patient Safety in advancing efforts to reduce harm across children’s... Read More →
avatar for Anne Lyren

Anne Lyren

Chief Medical & Strategy Officer, Solutions for Patient Safety
Dr. Anne Lyren is the Chief Medical & Strategy Officer of the Children's Hospitals' Solutions for Patient Safety (SPS) Network, a collaborative of 150 children's hospitals across the United States and Canada. Dr. Lyren received her Bachelor’s Degree at Harvard University and a Master’s... Read More →
avatar for Lara Wood

Lara Wood

Senior Associate Clinical Director, Children's Hospitals' Solutions for Patient Safety
Lara Wood, MN, RN, CPN, CPPS is the Senior Associate Clinical Director of Children’s Hospitals’ Solutions for Patient Safety (SPS) and serves as the Patient Safety Advisor at Seattle Children’s Hospital. Lara holds a Bachelor of Science in Nursing from Pacific Lutheran University... Read More →
avatar for Laurel Moyer

Laurel Moyer

Chief Quality and Safety Officer, Rady Children's Hospital- San Diego
Laurel Moyer, MD, MPH, completed her bachelor’s program of study at Hamilton College and received an MD degree from the University of Vermont at Burlington. She completed her residency in Pediatrics at the University of Massachusetts at Worcester. She then moved to Chapel Hill... Read More →
avatar for Catherine Collins

Catherine Collins

Associate Clinical Director, Children's Hospitals' Solutions for Patient Safety
Dr. Collins earned her bachelor’s degree from the University of Washington in St. Louis before completing medical school at Northwestern University Feinberg School of Medicine. She then pursued residency at Lurie Children’s Hospital, followed by fellowships in pediatric critical... Read More →
avatar for Katie Nowacki

Katie Nowacki

Senior Quality Improvement Specialist, Cincinnati Children's Hospital
Katie Nowacki, MPH is a Senior Quality Improvement Specialist within the James M. Anderson Center for Health Systems Excellence at Cincinnati Children’s Hospital Medical Center. She works on the Children’s Hospitals’ Solutions for Patient Safety (SPS) learning network where... Read More →
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Century IM PEI Tower Mezzanine Level
  Double Breakout, Conference Day 3

1:35pm MDT

Part I: Bridging the Gap: From Energy Hazards to Human-Centered Solutions
LIMITED
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Tower Court A
Limited Capacity seats available
Part I of IIIn high-risk work, we often separate what can harm us (energy) from how work actually gets done (human performance). This disconnect creates blind spots that no amount of compliance or coaching can fully close.This session explores how to bridge that gap by integrating energy-based safety with Human & Organizational Performance (HOP). Using practical field examples and operational...
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Conference Presenters
avatar for Jeb Clay

Jeb Clay

Operational Excellence and Sr. Principal Human Performance Consultant, Vistra Corp
Jeb Clay is a leader of the Operational Excellence and Human Performance Improvement activities at the largest generator of electricity in Texas. His experience includes Continuous Improvement, Performance Psychology, Operational Excellence, and Human Performance Improvement. He has... Read More →
Wednesday June 24, 2026 1:35pm - 2:25pm MDT
Tower Court A IM PEI Tower Second Floor Level
  Double Breakout, Conference Day 3

2:25pm MDT

Break- 10 minutes
Wednesday June 24, 2026 2:25pm - 2:35pm MDT
Grand Ballroom Foyer


Wednesday June 24, 2026 2:25pm - 2:35pm MDT
Grand Ballroom Foyer IM PEI Tower Second Floor Level
  Break, Conference Day 3

2:35pm MDT

From Principles to Practice: Operationalizing HOP for Real-World Impact
LIMITED
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Spruce
Limited Capacity seats available
Human and Organizational Performance (HOP) principles have been in existence for decades, distilled from research, field experience, and lessons learned across various industries. These principles are deceptively simple—recognizing human fallibility, understanding that context drives behavior, and valuing learning as a core mechanism for improvement. Yet knowing the principles and living them...
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Conference Presenters
avatar for Hilary Framke

Hilary Framke

VP of EHS Solutions, SafetyStratus
Hilary Framke is a progressive leader in EHS, Sustainability & Podcast Host who has worked for organizations across industrial and commercial markets with global oversight. Hilary began her career in the food industry spending her early practitioner years in poultry and egg products... Read More →
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Spruce IM PEI Tower Mezzanine Level
  Breakout, Conference Day 3

2:35pm MDT

Making Decisions In High Risk Environments
LIMITED
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Silver
Limited Capacity seats available
Frontlines workers are hired to complete tasks. Sometimes those tasks are completed in dynamic environments working close to high energy. Cognitive overload is a real issue for workers adapting to solve problems, especially if a task is unfamiliar.
Conference Presenters
avatar for Gordon Walsh

Gordon Walsh

Principal Consultant, Energy Safety Canada
This presentation is about the challenges front line workers have making decisions in high risk dynamic environments. Focusing heavily on the limited capacity of the brain to manage important information while disbursing irrelevant information to manage a high risk task.  
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Silver IM PEI Tower Mezzanine Level
  Breakout, Conference Day 3

2:35pm MDT

Will AI Replace the Safety Practitioner? A Live Debate (You’re the Jury)
LIMITED
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Gold
Limited Capacity seats available
Artificial Intelligence is already drafting risk assessments, analysing incident data, generating safety communications, and automating assurance workflows. But does that trajectory end with AI supporting safety practice—or replacing it? This double breakout session uses a structured, high-energy debate format to test that question in real time, separating hype from operational reality and...
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Conference Presenters
avatar for Georgina Poole

Georgina Poole

Co-Founder & Director, Event Learning Australia
Georgina Poole is a globally sought-after health and safety leader, keynote speaker, and doctoral researcher in Safety Science with 17+ years’ experience helping organisations improve safety and performance by changing what sits behind outcomes: decisions, trade-offs, and the systems... Read More →
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Gold IM PEI Tower Mezzanine Level
  Breakout, Conference Day 3

2:35pm MDT

Part I Afraid to Say We Are Afraid
LIMITED
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Tower Court B
Limited Capacity seats available
Every single one of us has an internal script that tells us we aren’t good enough.  Every. Single. One.  And our fear of naming our fear is holding us back.  When was the last time you heard a leader say, “Give me a moment. I’m experiencing fear, and I’m worried it will impact what I do next?” Instead, we allow fight or flight to sweep us into our unconscious patterned...
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Conference Presenters
avatar for Laura Bax

Laura Bax

Co-Founder & Chief Connections Builder, InquireWell Collaborative LLC
A mom and Nursing Educator.  Bridge builder across academia, climbing and life.  I connect ideas and people in unexpected ways.  Master failure practitioner in the art of building connections.
avatar for Jennifer Fox

Jennifer Fox

Co-Founder and Chief Truth Amplifier, InquireWell
A mom and quality leader.  Student of leadership in action.  I explore the behaviors that shape teams and outcomes.  Master failure practitioner in the art of truth telling.
avatar for Windy Stevenson

Windy Stevenson

Co-Founder & Chief Purveyor of Curiosity, InquireWell Collaborative LLC
A mom and pediatrician. Relentlessly curious. I break down theory until it works in the real world.  Master failure practitioner in the art of asking questions.
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Tower Court B IM PEI Tower Second Floor Level
  Double Breakout, Conference Day 3

2:35pm MDT

Part I Don't Wait (for Incident to Occur) - Learn from Everyday Work using HOP Principles
LIMITED
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Spruce
Limited Capacity seats available
Part 1 of 2 Significant risks hide in our daily successes, but we don't have to wait for incidents to occur to learn -- we can learn every day through good habits, routines, and structured daily debriefs. Drawing on concepts from his 2026 book, Safety Science for Outdoor & Experiential Education, Steve Smith will provide an overview of HOP Principles and invite participants to practice debriefing...
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Conference Presenters
avatar for Steve Smith

Steve Smith

Founder and Lead Consultant, Experiential Consulting, LLC
Steve Smith has worked in the outdoor industry for over thirty years, including leadership roles in the field, in the office, in the board room, and in national conferences, specializing in risk management. Since founding Experiential Consulting in 2008, the team at EC has worked... Read More →
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Spruce IM PEI Tower Mezzanine Level
  Double Breakout, Conference Day 3

2:35pm MDT

Part I Understanding Worker Adaptability
LIMITED
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Windows
Limited Capacity seats available
In this information packed session, participants will gain a deeper understanding of the elements that drive worker adaptability during the performance of their tasks. We will look at both the physical and performance hazards impacting individuals during task performance. Provide definitions to abide by so there is no debate on what is being talked about. And lastly provide a process that can be...
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Conference Presenters
avatar for Stew Dunivan

Stew Dunivan

Senior Consultant, Fisher Improvement Technologies
Stew is a longtime FIT Human Performance Consultant with a strong background in Nuclear Power.  He served 6 years in the Navy before working at the South Texas Nuclear Project for 5 years.  During his time at South Texas he served as a Plant Operator.  Stew was later promoted to... Read More →
avatar for Ray Fisher

Ray Fisher

Director of Operations, Fisher Improvement Technologies
Ray is the Director of Operations for Fisher Improvement Technologies (FIT). Ray travels North America and other global locations to facilitate, coach, train, and interact directly with clients. Ray’s role as the Director of Operations is to oversee the development and reach of... Read More →
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Windows IM PEI Tower Second Floor Level
  Double Breakout, Conference Day 3
  • global Y

2:35pm MDT

Part II Proactive Safety in Action: Exploring Practical Tools for Any Industry
LIMITED
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Century
Limited Capacity seats available
In this session, attendees will learn emerging modern safety science principles through the experience of Children’s Hospitals’ Solutions for Patient Safety (SPS), the leading North American safety network aiming to eliminate serious harm in children’s hospitals. Through an all teach, all learn philosophy, SPS member hospitals are applying proactive safety approaches to achieve breakthrough...
See More →
Conference Presenters
avatar for Catherine Collins

Catherine Collins

Associate Clinical Director, Children's Hospitals' Solutions for Patient Safety
Dr. Collins earned her bachelor’s degree from the University of Washington in St. Louis before completing medical school at Northwestern University Feinberg School of Medicine. She then pursued residency at Lurie Children’s Hospital, followed by fellowships in pediatric critical... Read More →
avatar for Sarah Gomez

Sarah Gomez

Senior Quality Improvement Specialist, Cincinnati Children's Hospital
Sarah Gomez is a Senior Quality Improvement Specialist at Cincinnati Children’s James M. Anderson Center for Health Systems Excellence and is honored to support the Children’s Hospitals’ Solutions for Patient Safety (SPS) learning health network. Sarah holds a Master of Arts... Read More →
avatar for Anne Lyren

Anne Lyren

Chief Medical & Strategy Officer, Solutions for Patient Safety
Dr. Anne Lyren is the Chief Medical & Strategy Officer of the Children's Hospitals' Solutions for Patient Safety (SPS) Network, a collaborative of 150 children's hospitals across the United States and Canada. Dr. Lyren received her Bachelor’s Degree at Harvard University and a Master’s... Read More →
avatar for Laurel Moyer

Laurel Moyer

Chief Quality and Safety Officer, Rady Children's Hospital- San Diego
Laurel Moyer, MD, MPH, completed her bachelor’s program of study at Hamilton College and received an MD degree from the University of Vermont at Burlington. She completed her residency in Pediatrics at the University of Massachusetts at Worcester. She then moved to Chapel Hill... Read More →
avatar for Katie Nowacki

Katie Nowacki

Senior Quality Improvement Specialist, Cincinnati Children's Hospital
Katie Nowacki, MPH is a Senior Quality Improvement Specialist within the James M. Anderson Center for Health Systems Excellence at Cincinnati Children’s Hospital Medical Center. She works on the Children’s Hospitals’ Solutions for Patient Safety (SPS) learning network where... Read More →
avatar for Ashlin Tignor

Ashlin Tignor

Sr. Quality Improvement Specialist, Cincinnati Children's Hospital
Ashlin Tignor is a Senior Quality Improvement Specialist at Cincinnati Children’s Hospital Medical Center, where she works within the James M. Anderson Center for Health Systems Excellence. She supports Solutions for Patient Safety in advancing efforts to reduce harm across children’s... Read More →
avatar for Lara Wood

Lara Wood

Senior Associate Clinical Director, Children's Hospitals' Solutions for Patient Safety
Lara Wood, MN, RN, CPN, CPPS is the Senior Associate Clinical Director of Children’s Hospitals’ Solutions for Patient Safety (SPS) and serves as the Patient Safety Advisor at Seattle Children’s Hospital. Lara holds a Bachelor of Science in Nursing from Pacific Lutheran University... Read More →
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Century IM PEI Tower Mezzanine Level
  Double Breakout, Conference Day 3

2:35pm MDT

Part II: Bridging the Gap: From Energy Hazards to Human-Centered Solutions
LIMITED
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Tower Court A
Limited Capacity seats available
Part II of II In high-risk work, we often separate what can harm us (energy) from how work actually gets done (human performance). This disconnect creates blind spots that no amount of compliance or coaching can fully close.This session explores how to bridge that gap by integrating energy-based safety with Human & Organizational Performance (HOP). Using practical field examples and operational...
See More →
Conference Presenters
avatar for Jeb Clay

Jeb Clay

Operational Excellence and Sr. Principal Human Performance Consultant, Vistra Corp
Jeb Clay is a leader of the Operational Excellence and Human Performance Improvement activities at the largest generator of electricity in Texas. His experience includes Continuous Improvement, Performance Psychology, Operational Excellence, and Human Performance Improvement. He has... Read More →
Wednesday June 24, 2026 2:35pm - 3:25pm MDT
Tower Court A IM PEI Tower Second Floor Level
  Double Breakout, Conference Day 3

3:25pm MDT

Break- 10 minutes
Wednesday June 24, 2026 3:25pm - 3:35pm MDT
Grand Ballroom Foyer

Wednesday June 24, 2026 3:25pm - 3:35pm MDT
Grand Ballroom Foyer IM PEI Tower Second Floor Level
  Break, Conference Day 3

3:35pm MDT

Daily Planning Conversation: Operationalizing Learning Where Work Actual Happens
LIMITED
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Tower Court A
Limited Capacity seats available
Human and Organizational Performance (HOP) reminds us that error is normal, context drives behavior, learning is vital, and how leaders respond matters. But how do we know whether these principles are truly alive in an organization?The answer may be found in language.This session explores how the everyday language used between frontline leaders and crews during planning conversations serves as a...
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Conference Presenters
avatar for John Mavros

John Mavros

VP Customer Success, FactorLab
John Mavros is a technology leader with over 40 years of experience driving innovation in high-risk industries. He currently serves as Vice President of Customer Success at FactorLab, where he works with leading construction, energy, and industrial organizations to transform how safety... Read More →
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Tower Court A IM PEI Tower Second Floor Level
  Breakout, Conference Day 3

3:35pm MDT

From Safety Setbacks to Sustainable Excellence: Boulder Scientific's HOP Implementation Journey and ROI Roadmap
LIMITED
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Denver
Limited Capacity seats available
Boulder Scientific Company, a specialty chemical manufacturer based in Mead, Colorado, faced significant challenges following its acquisition by a private equity firm in 2019. The firm's objective was to revitalize the organization, enhance its value, and position it for profitable resale, with a critical focus on overhauling its safety approach and outcomes. Initial efforts employing traditional...
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Conference Presenters
avatar for RJ Jubber

RJ Jubber

Owner/Principle Consultant, G.R.I.T. USA
RJ Jubber serves as the Co-Owner and Chief Operating Officer of G.R.I.T. USA Inc., a prominent consultancy dedicated to enhancing Human and Organizational Performance (HOP), headquartered in Lander, Wyoming. With nearly 25 years of expertise in operations leadership, RJ has demonstrated... Read More →
avatar for Matt Kutta

Matt Kutta

Manager EHS, Boulder SCI
Matt is an impactful leader helping define and influence economical, efficient and safer ways to work! Experienced operations, engineering, lean six sigma & safety (SHE) leader making a difference in peoples lives. Proficient in visible team leadership, process operations, six sigma... Read More →
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Denver IM PEI Tower Mezzanine Level
  Breakout, Conference Day 3

3:35pm MDT

It Made Sense at the Time: The Fundamentals of HOP
LIMITED
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Silver
Limited Capacity seats available
What if we told you that human error isn’t the problem – it’s the key to improvement?  Welcome to the world of Human and Organizational Performance (HOP), where failure isn’t a dead end but a doorway to learning.  In this engaging and eye-opening session, we’ll break down the core principles of HOP, exploring how organizations can shift from a culture of blame to one of...
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Conference Presenters
avatar for Susan Blackburn

Susan Blackburn

HOP Advisor, Oak Ridge National Laboratory - UT-Battelle
Susan Blackburn, STS-C is a safety and health professional with more than 35 years of experience spanning nuclear power operations, OSHA, safety and health management, and Human and Organizational Performance (HOP). Throughout her career, she has led multiple high-impact safety initiatives... Read More →
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Silver IM PEI Tower Mezzanine Level
  Breakout, Conference Day 3

3:35pm MDT

Necessary Context for Leading Neurodiverse Teams
LIMITED
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Century
Limited Capacity seats available
Neurodivergent, Neurotypical, Neurodiverse – These terms keep popping up in social media as a rapidly increasing contingent of the public self identifies as having an atypical neurotype. What does this mean for those of us working in Safety, Quality, and Organization Learning roles? How do we make the most of this new awareness to raise our social Intelligence Quotients and foster both deeper...
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Conference Presenters
avatar for Christina Soto Millsaps

Christina Soto Millsaps

Sr. Contractor Assurance Specialist, Bechtel
With 21 years of progressive experience in Process Analysis and Development, Chris Soto Millsaps has sought opportunities to fill her toolkit with skillsets in Causal Analysis, Six Sigma, Lean Process Improvement, Human And Organizational Learning, Event Investigation, Safety-Quality... Read More →
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Century IM PEI Tower Mezzanine Level
  Breakout, Conference Day 3

3:35pm MDT

Quantifying What Counts: The True ROI of Organizational Learning
LIMITED
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Denver
Limited Capacity seats available
How much money do large corporations spend on coffee each year?  The answer is often millions of dollars.  Compare that to their investment in disciplined organizational learning... and you will see that coffee frequently wins by a large margin!This is not an indictment of coffee!  But it does raise an important question: Why do organizations routinely underinvest in the systems...
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Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Denver IM PEI Tower Mezzanine Level
  Breakout, Conference Day 3

3:35pm MDT

Will AI Replace the Safety Practitioner? A Live Debate (You’re the Jury)
LIMITED
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Gold
Limited Capacity seats available
Artificial Intelligence is already drafting risk assessments, analysing incident data, generating safety communications, and automating assurance workflows. But does that trajectory end with AI supporting safety practice—or replacing it? This double breakout session uses a structured, high-energy debate format to test that question in real time, separating hype from operational reality and...
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Conference Presenters
avatar for Georgina Poole

Georgina Poole

Co-Founder & Director, Event Learning Australia
Georgina Poole is a globally sought-after health and safety leader, keynote speaker, and doctoral researcher in Safety Science with 17+ years’ experience helping organisations improve safety and performance by changing what sits behind outcomes: decisions, trade-offs, and the systems... Read More →
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Gold IM PEI Tower Mezzanine Level
  Breakout, Conference Day 3

3:35pm MDT

Part II Afraid to Say We Are Afraid
LIMITED
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Tower Court B
Limited Capacity seats available
Note:  This is Part II of a two‑part session and is designed to be attended after Part I. Every single one of us has an internal script that tells us we aren’t good enough. Every. Single. One. And our fear of naming our fear is holding us back. When was the last time you heard a leader say, “Give me a moment. I’m experiencing fear, and I’m worried it will impact what I do next?”...
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Conference Presenters
avatar for Laura Bax

Laura Bax

Co-Founder & Chief Connections Builder, InquireWell Collaborative LLC
A mom and Nursing Educator.  Bridge builder across academia, climbing and life.  I connect ideas and people in unexpected ways.  Master failure practitioner in the art of building connections.
avatar for Jennifer Fox

Jennifer Fox

Co-Founder and Chief Truth Amplifier, InquireWell
A mom and quality leader.  Student of leadership in action.  I explore the behaviors that shape teams and outcomes.  Master failure practitioner in the art of truth telling.
avatar for Windy Stevenson

Windy Stevenson

Co-Founder & Chief Purveyor of Curiosity, InquireWell Collaborative LLC
A mom and pediatrician. Relentlessly curious. I break down theory until it works in the real world.  Master failure practitioner in the art of asking questions.
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Tower Court B IM PEI Tower Second Floor Level
  Double Breakout, Conference Day 3

3:35pm MDT

Part II Don't Wait (for Incident to Occur) - Learn from Everyday Work using HOP Principles
LIMITED
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Spruce
Limited Capacity seats available
Part 2Significant risks hide in our daily successes, but we don't have to wait for incidents to occur to learn -- we can learn every day through good habits, routines, and structured daily debriefs. Drawing on concepts from his 2026 book, Safety Science for Outdoor & Experiential Education, Steve Smith will provide an overview of HOP Principles and invite participants to practice debriefing...
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Conference Presenters
avatar for Steve Smith

Steve Smith

Founder and Lead Consultant, Experiential Consulting, LLC
Steve Smith has worked in the outdoor industry for over thirty years, including leadership roles in the field, in the office, in the board room, and in national conferences, specializing in risk management. Since founding Experiential Consulting in 2008, the team at EC has worked... Read More →
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Spruce IM PEI Tower Mezzanine Level
  Double Breakout, Conference Day 3

3:35pm MDT

Part II Understanding Worker Adaptability
LIMITED
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Windows
Limited Capacity seats available
In this information packed session, participants will gain a deeper understanding of the elements that drive worker adaptability during the performance of their tasks. We will look at both the physical and performance hazards impacting individuals during task performance. Provide definitions to abide by so there is no debate on what is being talked about. And lastly provide a process that can be...
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Conference Presenters
avatar for Stew Dunivan

Stew Dunivan

Senior Consultant, Fisher Improvement Technologies
Stew is a longtime FIT Human Performance Consultant with a strong background in Nuclear Power.  He served 6 years in the Navy before working at the South Texas Nuclear Project for 5 years.  During his time at South Texas he served as a Plant Operator.  Stew was later promoted to... Read More →
avatar for Ray Fisher

Ray Fisher

Director of Operations, Fisher Improvement Technologies
Ray is the Director of Operations for Fisher Improvement Technologies (FIT). Ray travels North America and other global locations to facilitate, coach, train, and interact directly with clients. Ray’s role as the Director of Operations is to oversee the development and reach of... Read More →
Wednesday June 24, 2026 3:35pm - 4:25pm MDT
Windows IM PEI Tower Second Floor Level
  Double Breakout, Conference Day 3

6:00pm MDT

Dine Around
Wednesday June 24, 2026 6:00pm - 8:00pm MDT
Hotel Lobby
When the restaurants are close by, Wednesday night turns into our official Dine‑Around Adventure. Think of it as a roaming dinner party where groups of attendees scatter to nearby restaurants and keep the conversations (and the laughter) going.Swing by the lobby to find your dinner crew, then head out together on a quest for good food, good company, and maybe even a new favorite spot. Great...
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Conference Support Team
avatar for LaRhonda Julien

LaRhonda Julien

Inspection Performance Specialist, Georgia Transmission Corporation
 
LaRhonda Julien is the Inspection Performance Specialist for the Construction Inspection department at Georgia Transmission Corporation – a not-for-profit utility company that connects power plants to local electric member cooperatives by planning, designing, building, and maintaining... Read More →
Wednesday June 24, 2026 6:00pm - 8:00pm MDT
Hotel Lobby
 
Thursday, June 25
 

5:45am MDT

Community Fun Run & Walk 6:00am - 7:00am
Thursday June 25, 2026 5:45am - 6:00am MDT
Hotel Lobby
Join our Director of Engagement on Thursday morning for the first-ever meeting of the Community Running Club. Start your last conference day off right with a casual group run/walk. We’ll start at the hotel and work our way through a fun, all-fitness-level, 1-mile route.Be sure to swing by the registration desk for a map of the route.“In running, it doesn’t matter whether you come in first,...
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Conference Support Team
avatar for LaRhonda Julien

LaRhonda Julien

Inspection Performance Specialist, Georgia Transmission Corporation
 
LaRhonda Julien is the Inspection Performance Specialist for the Construction Inspection department at Georgia Transmission Corporation – a not-for-profit utility company that connects power plants to local electric member cooperatives by planning, designing, building, and maintaining... Read More →
Thursday June 25, 2026 5:45am - 6:00am MDT
Hotel Lobby
  Social Event, Conference Day 4 - Thursday

6:55am MDT

Conference Registration/Check-In 7:30 - 5:15
Thursday June 25, 2026 6:55am - 7:00am MDT
South Convention Lobby

Conference Support Team
avatar for Jada Major

Jada Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for John Walters

John Walters

OpEx and Human Performance, Sr. Consultant, Vistra
Conference Planning Manager
avatar for Katrina Major

Katrina Major

CHOL Registration Team, Community of Human and Organizational Learning
avatar for Mary Webb

Mary Webb

Secretary | Treasurer, CHOLearning
Mary is retired after 36 years of service with DTE Energy and currently serving as the Secretary / Treasurer for the Community of Human and Organizational Learning.

Led DTE Energy corporate initiative to implement Human Performance Improvement initiatives across the Company.

Certif... Read More →
avatar for Sahara Major

Sahara Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for Ute Ingersoll

Ute Ingersoll

Registration Support, MiComputers
Thursday June 25, 2026 6:55am - 7:00am MDT
South Convention Lobby IM PEI Tower Court Second Floor Level
  Registration, Conference Day 4 - Thursday

7:00am MDT

Breakfast
Thursday June 25, 2026 7:00am - 8:00am MDT
Grand Ballroom
Assorted Breakfast Pastries, Whole Fresh Fruit, Scrambled Eggs, Bacon, Breakfast Potatoes, yogurt parfaits, BYO breakfast soft taco, BYO vegetable breakfast soft taco, cinnamon swirl French toast 
Thursday June 25, 2026 7:00am - 8:00am MDT
Grand Ballroom
  Conference Meals, Conference Day 4 - Thursday

8:00am MDT

Conference Day 4 Welcome & Logistics
Thursday June 25, 2026 8:00am - 8:15am MDT
Grand Ballroom

Conference Presenters
avatar for Charles Major

Charles Major

Sr. Director of Operational Excellence and Human Performance at Vistra; President at the Community of Human & Organizational Learning, Vistra
Charles is an alchemist/evangelist/connector by nature and is passionate about big and disruptive ideas to improve the system/human interface and the leadership required to inspire discretionary effort. He leads the Operational Excellence & Human Performance efforts for Vistra; the... Read More →
Thursday June 25, 2026 8:00am - 8:15am MDT
Grand Ballroom
  General Session, Conference Day 4 - Thursday

8:15am MDT

Engineering Collective Agility in High-Consequence Environments
Thursday June 25, 2026 8:15am - 9:35am MDT
Grand Ballroom
In the final two minutes of the championship game, during a special operations raid, or amidst a cascading alarm failure in a control room, the environment changes, but the human machinery required to survive and thrive does not. Whether you are a quarterback, a Navy SEAL, or an industrial operator, individual mental toughness is only half the equation. The true competitive advantage lies in...
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Conference Presenters
avatar for Jon Metzler

Jon Metzler

Performance Consultant, Independent Consultant
Dr. Metzler provides strategic thought leadership on systems, resources, and processes that help organizations optimize performance, enhance resilience, and sustain readiness in their leaders and teams. He focuses primarily on developing a culture of coaching to support human flourishing... Read More →
Thursday June 25, 2026 8:15am - 9:35am MDT
Grand Ballroom
  General Session, Conference Day 4 - Thursday

9:35am MDT

Break - 15 Minutes
Thursday June 25, 2026 9:35am - 9:50am MDT
Grand Ballroom Foyer

Thursday June 25, 2026 9:35am - 9:50am MDT
Grand Ballroom Foyer IM PEI Tower Second Floor Level
  Break, Conference Day 4 - Thursday

9:50am MDT

I’m a Safety Guy… But Not Like That”: Trust, Status and Influence in Organisational Learning
Thursday June 25, 2026 9:50am - 10:40am MDT
Grand Ballroom
Safety professionals are often the most technically competent people in the room, and at the same time, struggle to gain influence.We were trained to control hazards, write procedures, and audit compliance. But organisations are not technical systems. They are social ones, communities of people whose behaviour is shaped by trust, status, and perceived value, not instruction.While rebuilding a...
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Conference Presenters
avatar for Andy Barker

Andy Barker

Founding Director, OrgTreeMe LTD
Award winning consultant with truly global transformational experience
Thursday June 25, 2026 9:50am - 10:40am MDT
Grand Ballroom
  General Session, Conference Day 4 - Thursday

10:40am MDT

Break - 10 Minutes
Thursday June 25, 2026 10:40am - 10:50am MDT
Grand Ballroom Foyer

Thursday June 25, 2026 10:40am - 10:50am MDT
Grand Ballroom Foyer IM PEI Tower Second Floor Level
  Break, Conference Day 4 - Thursday

10:50am MDT

Leadership Response Matters
Thursday June 25, 2026 10:50am - 11:40am MDT
Grand Ballroom
Title: From Discipline to Discovery: The Transformation of the “Hatchet Lady” and the “Snake in the Grass”Abstract:Once known across their organizations as the “Hatchet Lady” and the “Snake in the Grass,” Stephanie Swindle and Lynn Huckabey had reputations for swift discipline and tough accountability. But their journey took an unexpected turn. Through experience, reflection, and a...
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Conference Presenters
avatar for Lynn Huckabey

Lynn Huckabey

Organizational Learning Manager, Georgia Power
Speaker Bio: Lynn Huckabey 
 Organizational Learning Manager, Georgia Power Company- Lynn Huckabey is an accomplished utility industry professional and Organizational Learning Manager with Georgia Power Company. She leads initiatives that enhance organizational safety, reliability, and operational excellence by integrating front-line insights into continuous improvem... Read More →
avatar for Stephanie Swindle

Stephanie Swindle

Continuous Improvement Manager, Southern Company
Stephanie Swindle has been with Southern Company for 26 years and has worked in Coal, Gas and Renewables.  She is currently the Organizational Learning Manager for Southern Company.  Prior to her current role, she was the General Manager for Southern Power Solar fleet where she... Read More →
Thursday June 25, 2026 10:50am - 11:40am MDT
Grand Ballroom
  General Session, Conference Day 4 - Thursday

11:40am MDT

Lunch
Thursday June 25, 2026 11:40am - 12:30pm MDT
Southwest salad, southwest Cesar salad, corn tortilla chips, cheese enchiladas casserole, barbacoa, chicken fajitas, Borracho beans, cinnamon crisps, teas and coffee
Thursday June 25, 2026 11:40am - 12:30pm MDT
  Conference Meals, Conference Day 4 - Thursday

12:30pm MDT

The Big Picture: Integrating Safety and Strategy
Thursday June 25, 2026 12:30pm - 1:20pm MDT
Grand Ballroom
It's a myth that safety is just a cost of doing business. For industries that do hazardous work, safety is integral to strategic execution. But too often, strategic pressures and organizational dilemmas undermine effective hazard identification and mitigation, operational learning, and psychological safety. Safety leaders and executives must learn why and how to build safety into organizational...
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Conference Presenters
avatar for Martha Acosta

Martha Acosta

CEO, Martica Safety Strategy
Dr. Martha Acosta is the CEO of Martica Safety Strategy, which helps global energy, defense, and manufacturing companies transform their leadership cultures and drive operational safety and performance. As the international bestselling author of Safety Capacity: Leadership Practices... Read More →
Thursday June 25, 2026 12:30pm - 1:20pm MDT
Grand Ballroom
  General Session, Conference Day 4 - Thursday

1:20pm MDT

Break- 10 minutes
Thursday June 25, 2026 1:20pm - 1:30pm MDT
Grand Ballroom Foyer

Thursday June 25, 2026 1:20pm - 1:30pm MDT
Grand Ballroom Foyer IM PEI Tower Second Floor Level

2:30pm MDT

Cake and Ice Cream
Thursday June 25, 2026 2:30pm - 3:50pm MDT
Grand Ballroom
In this highly anticipated mystery session, attendees will gather to explore the rich, complex themes of Cake and Ice Cream — a title chosen with the same level of information we currently have about the actual presentation. Will it be inspiring? Will it be educational? Will it involve sprinkles? Only the speaker knows, and they have chosen secrecy as their brand.
Conference Presenters
avatar for Todd Conklin

Todd Conklin

Speaker of Words, Speedos for Mars Exploration
Todd Conklin spent 25 years at Los Alamos National Laboratory as a Senior Advisor for Organizational and Safety Culture. Los Alamos National Laboratory is one of the world’s foremost research and development laboratories; Dr. Conklin has been working on the Human Performance program... Read More →
Thursday June 25, 2026 2:30pm - 3:50pm MDT
Grand Ballroom
  General Session, Conference Day 4 - Thursday

4:05pm MDT

Summit Debrief - Cheer & Complain with Champagne
Thursday June 25, 2026 4:05pm - 4:30pm MDT
Grand Ballroom
Do you want to make a direct IMPACT! on our annual conferences? Join us once again in the ballroom for our annual conference debrief. Share with us what we did right and areas where we can improve. The feedback we receive each year is reviewed and often implemented in our quest for continuous improvement.New this year:Our agenda books will feature a "Map to Conference Success." If you complete...
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Conference Presenters
avatar for Charles Major

Charles Major

Sr. Director of Operational Excellence and Human Performance at Vistra; President at the Community of Human & Organizational Learning, Vistra
Charles is an alchemist/evangelist/connector by nature and is passionate about big and disruptive ideas to improve the system/human interface and the leadership required to inspire discretionary effort. He leads the Operational Excellence & Human Performance efforts for Vistra; the... Read More →
Thursday June 25, 2026 4:05pm - 4:30pm MDT
Grand Ballroom
  Interactive, Conference Day 4 - Thursday

6:00pm MDT

Fireside Chat
Thursday June 25, 2026 6:00pm - 7:00pm MDT
Hotel Lobby
Join us for a real conversation around the "fire pit"; you know, the conversations that inspired our monthly conversations. . Head to dinner first, then come back. Or join us early for a libation and then head to dinner. Either way, embrace the last evening together as a Community!
Conference Support Team
avatar for Jessica Morgan

Jessica Morgan

Director of Communications, CHOLearning
Jessica Morgan is an award-winning solopreneur and owner of WSD Services, a full-service marketing and graphic design firm. As a consultant, Jessica serves clients where their greatest needs are. Website copy, landing pages, social media, and graphic design fill most of her workload... Read More →
Thursday June 25, 2026 6:00pm - 7:00pm MDT
Hotel Lobby
  Social Event, Conference Day 4 - Thursday
 
Friday, June 26
 

6:45am MDT

Workshop Registration/Check-In 6:30am -12:15pm
Friday June 26, 2026 6:45am - 7:00am MDT
South Convention Lobby

Conference Support Team
avatar for Jada Major

Jada Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for John Walters

John Walters

OpEx and Human Performance, Sr. Consultant, Vistra
Conference Planning Manager
avatar for Katrina Major

Katrina Major

CHOL Registration Team, Community of Human and Organizational Learning
avatar for Mary Webb

Mary Webb

Secretary | Treasurer, CHOLearning
Mary is retired after 36 years of service with DTE Energy and currently serving as the Secretary / Treasurer for the Community of Human and Organizational Learning.

Led DTE Energy corporate initiative to implement Human Performance Improvement initiatives across the Company.

Certif... Read More →
avatar for Sahara Major

Sahara Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for Ute Ingersoll

Ute Ingersoll

Registration Support, MiComputers
Friday June 26, 2026 6:45am - 7:00am MDT
South Convention Lobby IM PEI Tower Court Second Floor Level
  Registration, Post Conference

7:00am MDT

Breakfast
Friday June 26, 2026 7:00am - 8:00am MDT
Grand Ballroom
Assorted Breakfast Pastries, Whole Fresh Fruit, Scrambled Eggs, Bacon, Breakfast Potatoes, yogurt parfaits, frittata, oatmeal with assorted toppings, pancakes 
Friday June 26, 2026 7:00am - 8:00am MDT
Grand Ballroom
  Conference Meals, Post Conference

8:00am MDT

Beyond the headlines
LIMITED
Friday June 26, 2026 8:00am - 12:00pm MDT
Tower Court A
Limited Capacity seats available
"The Cognitive Systems Laboratory at Ohio State University (CSEL-OSU) is proud to present RaDonda Vaught at this year’s CHOL annual conference in Denver, Colorado. Beyond the headlines, her story is complex and deeply nuanced with events and actions at the foggy intersection of system design and individual accountability. Her experience underscores the danger of criminalizing medical errors,...
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Conference Presenters
avatar for Asher Balkin

Asher Balkin

Research Engineer, Ohio State University
E. Asher Balkin is a senior research engineer in the Cognitive Systems Engineering Laboratory (C/S/E/L) in the College of Engineering at Ohio State University.

He has worked on a wide range of safety and complex systems projects including programs for the Federal aviation administration regarding the safe and resilient use of drones in a domestic airspace, multiple projects for NASA involving spacesuit design and launch operations. His work in the me... Read More →
avatar for RaDonda Vaught

RaDonda Vaught

Owner, RLV LLC
I am certain that I have a very impactful story for your audience.  I am a former RN who was criminally convicted after making a medication error that ended the life of the patient.  In the 8 years since this event happened, I have learned so much about what it means to be human... Read More →
Friday June 26, 2026 8:00am - 12:00pm MDT
Tower Court A IM PEI Tower Second Floor Level
  Friday Co-Located Workshop, Post Conference

8:00am MDT

Serious Injury and Fatality (SIF) Roundtable
LIMITED
Friday June 26, 2026 8:00am - 12:00pm MDT
Windows
Limited Capacity seats available
Preventing serious injuries and fatalities demands more than compliance—it requires shared learning, courageous dialogue, and a committed community of practice. Now entering its tenth year, the Serious Injury and Fatality (SIF) Roundtable has brought together practitioners and senior leaders from diverse sectors including Pharmaceuticals, Energy, Heavy Industry, Construction, Healthcare, and...
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Moderator
avatar for Todd Hohn

Todd Hohn

Vice President Enviromental, Safety and Health, ONE Gas/ONE Place Tower
Todd Hohn is vice president, EHS&Q)at ONE Gas. In his role, Hohn is responsible for the strategic direction and oversight of the EHS and Qualifications training team to support the ONE Gas safety culture and the continuous improvement of the environmental, health, safety, and operational... Read More →
avatar for Charles Major

Charles Major

Sr. Director of Operational Excellence and Human Performance at Vistra; President at the Community of Human & Organizational Learning, Vistra
Charles is an alchemist/evangelist/connector by nature and is passionate about big and disruptive ideas to improve the system/human interface and the leadership required to inspire discretionary effort. He leads the Operational Excellence & Human Performance efforts for Vistra; the... Read More →
Friday June 26, 2026 8:00am - 12:00pm MDT
Windows IM PEI Tower Second Floor Level
  Friday Co-Located Workshop, Post Conference

8:00am MDT

Whole Brain Thinking
LIMITED
Friday June 26, 2026 8:00am - 12:00pm MDT
Tower Court B
Limited Capacity seats available
Whole Brain® Thinking is a powerful, science-backed methodology for decoding and applying the thinking styles of individuals, teams, and organizations. When people understand their thinking preferences, they can better address areas of improvement, collaborate with others,and accelerate toward their goals. Are you right brained or left brained? Do you know how you lead? How does your style...
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Conference Presenters
avatar for Mike Blevins

Mike Blevins

Director, CHOLearning
Retired COO for Luminant (TXU) responsible for generation. In retirement I serve on four nonprofit boards including the CHOLearning board. I am an executive coach and leadership development advisor. My family, including two sons, their wives and four grandchildren live in Granbury... Read More →
Friday June 26, 2026 8:00am - 12:00pm MDT
Tower Court B IM PEI Tower Second Floor Level
  Friday Co-Located Workshop, Post Conference
 

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