BEGIN:VCALENDAR VERSION:2.0 X-WR-CALNAME:2026communityofhumanandorga X-WR-CALDESC:Event Calendar METHOD:PUBLISH CALSCALE:GREGORIAN PRODID:-//Sched.com 2026 Community of Human and Organizational Learning 32nd Annual Conference//EN X-WR-TIMEZONE:UTC BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260621T210000Z DTEND:20260621T213000Z SUMMARY:Registration / Conference Check-In 3:00pm - 6:00pm DESCRIPTION:Registration / Conference Check-In CATEGORIES:REGISTRATION LOCATION:South Convention Lobby\, IM PEI Tower Court Second Floor Level SEQUENCE:0 UID:adfb63b1fe089789c8dca4d22da8595b URL:http://2026communityofhumanandorga.sched.com/event/adfb63b1fe089789c8dca4d22da8595b END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260621T213000Z DTEND:20260621T220000Z SUMMARY:Speaker Check-in with Tech Team 3:00pm - 6:00pm DESCRIPTION:All Speakers\, please check in with the Tech team upon arrival or at least the day before you are scheduled to present.\n\nConference Presentations: Please bring your actual presentation to the conference on a USB DRIVE (PowerPoint or whatever) and connect with the Tech's upon arrival so that we can assure EVERYTHING RUNS CORRECTLY on our computers and your AV needs are met.\n\nThis is a critical step to assure our conference program is executed flawlessly.\n\nTo arrange a meet-up\, stop by the registration desk. \;\n\n\n CATEGORIES:SPEAKER CHECK-IN LOCATION:Aspen\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:30e0f9135397c36c5988bc4f8ed56b94 URL:http://2026communityofhumanandorga.sched.com/event/30e0f9135397c36c5988bc4f8ed56b94 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T120000Z DTEND:20260622T123000Z SUMMARY:Conference Check-In Registration 6:00am - 6:00pm DESCRIPTION:\n CATEGORIES:REGISTRATION LOCATION:South Convention Lobby\, IM PEI Tower Court Second Floor Level SEQUENCE:0 UID:b691315cde168cd290d5fbb997226c24 URL:http://2026communityofhumanandorga.sched.com/event/b691315cde168cd290d5fbb997226c24 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T130000Z DTEND:20260622T140000Z SUMMARY:Breakfast DESCRIPTION:Requires pre-conference workshop registration and attendance.  \;Breakfast counts are submitted based on workshop registrations.\n\n \; CATEGORIES:CONFERENCE MEALS LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:9a7e5e0555459cfd91c6c8fb45331fcf URL:http://2026communityofhumanandorga.sched.com/event/9a7e5e0555459cfd91c6c8fb45331fcf END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T140000Z DTEND:20260622T180000Z SUMMARY:ABCs of CHOLearning DESCRIPTION:CHOL-101\n\nStepping into a conference for the first time can feel overwhelming—but it doesn’t have to be. This high-impact session is designed specifically for first-time attendees who want to move beyond simply “showing up” to truly leveraging every opportunity the conference offers.\n \;\nYou’ll learn how to navigate the event with intention\, from building a personalized agenda to identifying the sessions\, people\, and experiences that align with your goals. We’ll break down practical strategies for networking with confidence\, engaging meaningfully in sessions\, and turning chance encounters into lasting professional connections.\n \;\nBy attending\, you’ll gain insider insights that transform uncertainty into clarity—so instead of missing out\, you’ll walk away energized\, connected\, and equipped to amplify your entire conference experience. Whether your goal is learning\, visibility\, or career growth\, this session ensures you don’t just attend—you thrive.\n\n CATEGORIES:MONDAY WORKSHOP LOCATION:Century\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:d7fcdab7ca18599849c746561b48580a URL:http://2026communityofhumanandorga.sched.com/event/d7fcdab7ca18599849c746561b48580a END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T140000Z DTEND:20260622T180000Z SUMMARY:How to Lead Event Reviews for Error-Based Incidents DESCRIPTION:An incident happened.\nMiscommunication\, misunderstanding\, or other complex errors were involved.\n\nHow do you learn from it to prevent similar events in the future?\n\n~ Simple techniques like the "Five Whys" often fix the blame\, but don't fix the problem.\n~ Root Cause Analyses (RCAs) are often too complex and expensive.\n~ Learning Teams are popular\, but have some unique drawbacks\, too.\n\nJoin us in this half-day workshop to get a practical alternative:\n\nEvent Reviews.\n\nWatch this quick 2-minute intro video.\nhttps://vimeo.com/867774531?share=copy\n\n\nDownload a 4-page article on Event Reviews. It was published by the International Institute of Risk and Safety Management in London to over 8\,000 companies in 90 nations.\nhttps://www.dropbox.com/scl/fi/8crz7p77qg1y8aao7oc9l/Final-Event-Review-article-by-Jake-Mazulewicz-in-IIRSM-Sentinel-April-2025.pdf?rlkey=d0hlcnaxa24c2ip0saiujof32&e=1&dl=0\n\n\nWatch this fun\, 15-second video to see 250+ people react to my Event Review presentation.  \;\nhttps://vimeo.com/1029754069?share=copy CATEGORIES:MONDAY WORKSHOP LOCATION:Spruce\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:1b375bc94365782c3ff4b300094170d9 URL:http://2026communityofhumanandorga.sched.com/event/1b375bc94365782c3ff4b300094170d9 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T140000Z DTEND:20260622T180000Z SUMMARY:Humans at Work: Tools\, Practices\, and System Design for Real Performance DESCRIPTION:Note:  \;There is an afternoon offering of the same session.\n\nA highly interactive workshop where participants practice Humans at Work tools to redesign systems\, improve planning\, and learn from everyday work—moving beyond concepts to real-world application\n\n\nThis four-hour workshop is designed as a hands-on\, project-based learning experience where participants practice Humans at Work (HAW) methods\, apply tools\, and leave with tangible skills they can use immediately.\n\n\nParticipants will explore ten key philosophical and practical shifts that distinguish the Humans at Work approach from traditional performance improvement processes\, and will actively connect organizational practices—planning\, learning\, controls\, and leadership behaviors—to the principles that drive them. Through guided exercises\, small-group projects\, and real-world scenarios\, participants will redesign tasks\, surface system constraints\, map gray zones\, and practice everyday learning and error management methods.\n\n\nThe workshop emphasizes learning how to do\, not just learning what to remember. Participants will work with tools for improving planning prior to task execution\, learning from everyday work\, identifying performance-influencing factors and latent organizational conditions\, and applying the Control Paradox to organizational design.\n\n\nExercises will focus on discovering structural blind spots\, redesigning defenses\, and shifting from person-focused fixes to system-focused improvements.\n\n\n CATEGORIES:MONDAY WORKSHOP LOCATION:Silver\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:57f590d92d0a15cc64ef1591aa01fe0a URL:http://2026communityofhumanandorga.sched.com/event/57f590d92d0a15cc64ef1591aa01fe0a END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T140000Z DTEND:20260622T180000Z SUMMARY:Part I Beyond Investigations: Practical Approaches for Learning More Effectively from Events DESCRIPTION:Part 1 of 2\n\nMost organisations are very good at investigating events. Far fewer are genuinely good at learning from them.\n\n\nToo often\, events trigger a familiar cycle: find the failure\, identify the error\, write the report\, assign the actions\, close it out. The language may sound modern\, the process may look polished\, but the outcome is often the same — shallow insight\, predictable fixes\, and missed opportunities to understand how work was really happening.\n\n\nThis 4-hour workshop is designed for people who already know the language of human performance and want to sharpen the practice. It focuses on one of the most persistent challenges in our field: how to learn from events in ways that move beyond hindsight\, bias\, blame\, and investigation theatre.\n\n\nTogether\, we will explore what gets in the way of meaningful learning after failure\, disruption\, and surprise\, and what it takes to generate richer understanding in the real world of organisational pressure\, competing agendas\, and the need to “get to the answer.” The session will introduce practical tools and approaches for gathering better contextual data\, exploring work as done\, understanding local rationality\, and producing outputs that are useful\, credible\, and capable of driving better decisions.\n\n\nThis is not a workshop about making investigations slightly better. It is about rethinking what we are trying to achieve after an event\, and building the skills to do it in a way that people actually learn from.\n\n\nIf you have ever looked at an investigation and thought\, “We still do not understand what really mattered here\,” this workshop is for you.\n\n CATEGORIES:MONDAY WORKSHOP LOCATION:Gold\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:ed9b0f59055177088551b63942d17b9d URL:http://2026communityofhumanandorga.sched.com/event/ed9b0f59055177088551b63942d17b9d END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T140000Z DTEND:20260622T180000Z SUMMARY:Part I How to be a Better HOP Champion DESCRIPTION:Part 1 of 2\n\nAbstract/Description - This course provides up and coming\, and experienced HOP Practitioners with a deep understanding of Human and Organizational Performance (HOP) principles. Participants will explore the latest science-based approaches to managing human error\, systemic drivers of safety outcomes\, and effective leadership strategies for improving organizational performance. Designed for practical application\, the workshop equips attendees with tools to reduce errors\, enhance engagement\, and drive operational excellence.\n \nLearning Objectives \;\nUnderstand and apply HOP principles to improve safety outcomes.Differentiate between errors\, violations\, and events while recognizing systemic drivers.Use the "3-Ts" framework—Traps\, Triggers\, and Tools—to prevent and mitigate errors.Employ performance modes and mental models to analyze and influence workplace behavior.Enhance incident analysis by leveraging new perspectives and methodologies.Build psychological safety and a culture of trust and continuous learning and continuous improvement. \nMethodology\nEach participant will receive a comprehensive workbook to take notes in and a Pocket Guide as an ongoing reference to the education they receiveAn interactive introduction of the attendeesIntroduce FIT and a history and background of HOP deployments and integrationsEducate the attendees on the practical application of the principles of HOPStorytelling and facilitated discussions on the differences between error\, violation\, deviation\, active errors\, and latent errorsDeep dive into the mental models we as humans use to perform work which illustrates the performance hazards safety professionals can use to help people improveInteractive exercises around the mental models and error traps to help relate the concepts to the individual participantsA final exercise called "3-2-1" 3 takeaways\, 2 things to change immediately\, 1 thing to talk to their immediate manager/supervisor about what they learnedCall to actionAccess to further learning and support resources CATEGORIES:MONDAY WORKSHOP LOCATION:Denver\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:40630b691ebc4b5230628670fee1e86f URL:http://2026communityofhumanandorga.sched.com/event/40630b691ebc4b5230628670fee1e86f END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T140000Z DTEND:20260622T180000Z SUMMARY:Part I Lean Won’t Survive Without HOP: Making Process Improvement Stick in Real Work DESCRIPTION:Part 1 of 2\n\nMany Lean process improvements deliver short-term gains but struggle to sustain in dynamic\, high-variability environments like utility operations. This session explains why improvement efforts often drift back to old habits. Why integrating HOP/HPI principles makes process improvement durable\, people centric\, and resilient under real life conditions. We’ll share how combining Lean methods with Human and Organizational Performance shifts improvement from “tools and events” to learning built into daily work\, where crews and leaders solve problems together. Attendees will leave with insights on improvement\, people\, and systems so results are sustainable when attention or focus is gone.\n\n CATEGORIES:MONDAY WORKSHOP LOCATION:Tower Court A\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:9004ed76ee070d48d5d1d99cd62e374d URL:http://2026communityofhumanandorga.sched.com/event/9004ed76ee070d48d5d1d99cd62e374d END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T140000Z DTEND:20260622T180000Z SUMMARY:Part I University of Idaho Human & Organizational Performance (HOP) 8-hour course DESCRIPTION:Part 1 of 2\n\nThis course is intended to introduce or act as a refresher to HOP philosophy. It will cover a brief history of how HOP came about. More importantly it will introduce and reinforce the basic principles of HOP and how they can be applied with an intended outcome of improving individual and organizational performance. There is emphasis on Accountability and Culpability using the new Just Culture Decision Tree. There will also be the application of the new HPI Resiliency Scale. In addition\, attendees will walk away with the knowledge of “Proactively Preventing Unwanted Outcomes triggered by Human Error". \n \; CATEGORIES:MONDAY WORKSHOP LOCATION:Windows\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:0e6e561aaa622c0de7e17c0bf08b331c URL:http://2026communityofhumanandorga.sched.com/event/0e6e561aaa622c0de7e17c0bf08b331c END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T140000Z DTEND:20260622T180000Z SUMMARY:Why Good Intentions Don’t Always Deliver Performance and What Makes Improvements Stick DESCRIPTION:Note: \; There is an afternoon offering of the same session.\n\nYou didn’t implement it wrong. Your organisation interpreted it differently.\nMost of us are trying to improve performance\, influence better decisions\, and sustain results.\nThe question is not whether safety matters\, but why the same effort creates transformation in one organisation and resistance in another.\nChange doesn’t land as intended\, it collides with the stories people already believe from experience.\nIn this workshop\, Andy Barker shares three case studies from Africa\, the UK\, and the Middle East.\nSame intent. Same tools. Vastly different outcomes.\nOne drove accountability and delivered results but created resistance that eroded the gains. One made safety visible and valued but depended on constant reinforcement to survive. One shifted something deeper\, and performance grew because people chose to carry it forward.\nThe difference wasn’t the tools or the intent.\nIt was the social code underneath the effort. The hidden narrative that shapes what people trust\, what they believe is worth contributing to\, and whether improvements feel like something done to them or with them.\nWhat you’ll gain\n· a clear way to recognise the hidden narrative shaping behaviour\n· a practical lens to see where performance is already working\, and how to build on it\n· one simple shift you can apply immediately to improve engagement and results\nThe promise\nThis workshop shows you why the same effort lands differently in different organisations\, and how to create the conditions where improvements take hold\, spread\, and last.\nSustained performance doesn’t come from more control\; it grows where people choose to contribute.\n\n CATEGORIES:MONDAY WORKSHOP LOCATION:Tower Court B\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:bb74ea127cc05436115e8af9043290cd URL:http://2026communityofhumanandorga.sched.com/event/bb74ea127cc05436115e8af9043290cd END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T180000Z DTEND:20260622T190000Z SUMMARY:Lunch DESCRIPTION:\n CATEGORIES:CONFERENCE MEALS LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:a99f89c866ad536f612a4889a984bb48 URL:http://2026communityofhumanandorga.sched.com/event/a99f89c866ad536f612a4889a984bb48 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T190000Z DTEND:20260622T230000Z SUMMARY:Causal Analysis Facilitation - Not Just the What\, but the How DESCRIPTION:There are plenty of workshops on Root Cause Analysis that will teach you how to conduct accident investigations\, walk you through a five-why\, poke holes into the Swiss cheese of a barrier analysis\, and even draw the fancy annotated circles and rectangles of an event and causal factor chart - That's not what this workshop is about.\n\n\nCausal analysis succeeds not only when we reach a root cause statement with action plans\, but also when we win management hearts and minds in recognizing the return on investment for the time spent performing the analysis. One of the most common complaints is that causal analysis is expensive - tying up expert resources for long periods with benefits that are more business necessary than value-added.\n\n\nThis course is about providing customizable facilitation skills that empower the practitioner to project-manage the causal analysis process\, providing tools that create organizational efficiency\, improve team performance outcomes\, and foster transparent communication with management around realistic schedule forecasting for report completion.\n\n\nIn this course we will address the topics of:\nExpertise and Skillsets - \;How to stack your team with the right members \;Pre-job briefing and Schedule Tools - \;How to set expectations for success with your team \;Focus Controls - What methods to deploy to control your schedule effectively \;Communication Plan - How to transparently communicate with ManagementPack your Go-bag - What stationary and supplies ensure efficiencyFill your Tool Kit - What exercises and templates encompass your performance tool kitKeep'em Engaged - What extra ingredients can keep your team present\, engaged\, and maybe even have some fun.  \;  \;  \;  \;  \;  \; CATEGORIES:MONDAY WORKSHOP LOCATION:Century\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:eeed783ed86033f1162ce5da89c7d9d7 URL:http://2026communityofhumanandorga.sched.com/event/eeed783ed86033f1162ce5da89c7d9d7 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T190000Z DTEND:20260622T230000Z SUMMARY:Humans at Work: Tools\, Practices\, and System Design for Real Performance DESCRIPTION:Note:  \;There is a morning offering of the same session.\n\nA highly interactive workshop where participants practice Humans at Work tools to redesign systems\, improve planning\, and learn from everyday work—moving beyond concepts to real-world application\n\n\nThis four-hour workshop is designed as a hands-on\, project-based learning experience where participants practice Humans at Work (HAW) methods\, apply tools\, and leave with tangible skills they can use immediately.\n\n\nParticipants will explore ten key philosophical and practical shifts that distinguish the Humans at Work approach from traditional performance improvement processes\, and will actively connect organizational practices—planning\, learning\, controls\, and leadership behaviors—to the principles that drive them. Through guided exercises\, small-group projects\, and real-world scenarios\, participants will redesign tasks\, surface system constraints\, map gray zones\, and practice everyday learning and error management methods.\n\n\nThe workshop emphasizes learning how to do\, not just learning what to remember. Participants will work with tools for improving planning prior to task execution\, learning from everyday work\, identifying performance-influencing factors and latent organizational conditions\, and applying the Control Paradox to organizational design.\n\n\nExercises will focus on discovering structural blind spots\, redesigning defenses\, and shifting from person-focused fixes to system-focused improvements.\n\n\n CATEGORIES:MONDAY WORKSHOP LOCATION:Silver\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:836171e62910fe188f53b516c33a5ac7 URL:http://2026communityofhumanandorga.sched.com/event/836171e62910fe188f53b516c33a5ac7 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T190000Z DTEND:20260622T230000Z SUMMARY:Part II Beyond Investigations: Practical Approaches for Learning More Effectively from Events DESCRIPTION:Part 2\n\nMost organisations are very good at investigating events. Far fewer are genuinely good at learning from them.\n\n\nToo often\, events trigger a familiar cycle: find the failure\, identify the error\, write the report\, assign the actions\, close it out. The language may sound modern\, the process may look polished\, but the outcome is often the same — shallow insight\, predictable fixes\, and missed opportunities to understand how work was really happening.\n\n\nThis 4-hour workshop is designed for people who already know the language of human performance and want to sharpen the practice. It focuses on one of the most persistent challenges in our field: how to learn from events in ways that move beyond hindsight\, bias\, blame\, and investigation theatre.\n\n\nTogether\, we will explore what gets in the way of meaningful learning after failure\, disruption\, and surprise\, and what it takes to generate richer understanding in the real world of organisational pressure\, competing agendas\, and the need to “get to the answer.” The session will introduce practical tools and approaches for gathering better contextual data\, exploring work as done\, understanding local rationality\, and producing outputs that are useful\, credible\, and capable of driving better decisions.\n\n\nThis is not a workshop about making investigations slightly better. It is about rethinking what we are trying to achieve after an event\, and building the skills to do it in a way that people actually learn from.\n\n\nIf you have ever looked at an investigation and thought\, “We still do not understand what really mattered here\,” this workshop is for you.\n\n CATEGORIES:MONDAY WORKSHOP LOCATION:Gold\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:965be61db90da9a9bdbd2349031c1447 URL:http://2026communityofhumanandorga.sched.com/event/965be61db90da9a9bdbd2349031c1447 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T190000Z DTEND:20260622T230000Z SUMMARY:Part II How to be a Better HOP Champion DESCRIPTION:Part 2 \n\nAbstract/Description - This course provides up and coming\, and experienced HOP Practitioners with a deep understanding of Human and Organizational Performance (HOP) principles. Participants will explore the latest science-based approaches to managing human error\, systemic drivers of safety outcomes\, and effective leadership strategies for improving organizational performance. Designed for practical application\, the workshop equips attendees with tools to reduce errors\, enhance engagement\, and drive operational excellence.\n \;\nLearning Objectives \;\nUnderstand and apply HOP principles to improve safety outcomes.Differentiate between errors\, violations\, and events while recognizing systemic drivers.Use the "3-Ts" framework—Traps\, Triggers\, and Tools—to prevent and mitigate errors.Employ performance modes and mental models to analyze and influence workplace behavior.Enhance incident analysis by leveraging new perspectives and methodologies.Build psychological safety and a culture of trust and continuous learning and continuous improvement. \;\nMethodology\nEach participant will receive a comprehensive workbook to take notes in and a Pocket Guide as an ongoing reference to the education they receiveAn interactive introduction of the attendeesIntroduce FIT and a history and background of HOP deployments and integrationsEducate the attendees on the practical application of the principles of HOPStorytelling and facilitated discussions on the differences between error\, violation\, deviation\, active errors\, and latent errorsDeep dive into the mental models we as humans use to perform work which illustrates the performance hazards safety professionals can use to help people improveInteractive exercises around the mental models and error traps to help relate the concepts to the individual participantsA final exercise called "3-2-1" 3 takeaways\, 2 things to change immediately\, 1 thing to talk to their immediate manager/supervisor about what they learnedCall to actionAccess to further learning and support resources CATEGORIES:MONDAY WORKSHOP LOCATION:Denver\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:b4a5e396595e3496a14db976d1a199e2 URL:http://2026communityofhumanandorga.sched.com/event/b4a5e396595e3496a14db976d1a199e2 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T190000Z DTEND:20260622T230000Z SUMMARY:Part II Lean Won’t Survive Without HOP: Making Process Improvement Stick in Real Work DESCRIPTION:Part 2\n\nMost of us think we have a pretty good idea of where our teams are on the HOP journey. Then we step into the field and see how work gets done\, and we realize our assumptions don’t always match reality. When that gap exists\, training can turn into information being delivered instead of learning that helps people doing the work.\n \nThis session shares an approach that focuses on observing normal work and listening to the people doing it every day. By spending time with crews and lone workers\, leaders begin to see the real decisions\, pressures\, risks\, and local normalized behaviors that shape performance. These observations then become the starting point for conversations that help everyone better understand how HOP tools can support the work instead of feeling like something extra.\n \nFacilitators are given guidance to help keep discussions focused on curiosity and learning\, especially when conversations drift toward blame or frustration. One of the most powerful parts of this approach is when leaders share their own experiences where a HOP tool could have helped them get a better outcome. That vulnerability helps others open up\, often realizing they’ve faced similar situations\, which builds connection and makes learning feel safe and relevant.\n \nParticipants will leave with ideas they can use to design assessments and training. Including identification\, support\, and tools to support confidence\, strengthen questioning attitudes\, and create shared understanding between leaders and frontline workers. The goal is learning the reality of the field and helps HOP work where it matters most.\n\n CATEGORIES:MONDAY WORKSHOP LOCATION:Tower Court A\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:d3676db181096bf12b6a0b6b4d780626 URL:http://2026communityofhumanandorga.sched.com/event/d3676db181096bf12b6a0b6b4d780626 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T190000Z DTEND:20260622T230000Z SUMMARY:Part II University of Idaho Human & Organizational Performance (HOP) 8-hour course DESCRIPTION:Part 2\n\nThis course is intended to introduce or act as a refresher to HOP philosophy. It will cover a brief history of how HOP came about. More importantly it will introduce and reinforce the basic principles of HOP and how they can be applied with an intended outcome of improving individual and organizational performance. There is emphasis on Accountability and Culpability using the new Just Culture Decision Tree. There will also be the application of the new HPI Resiliency Scale. In addition\, attendees will walk away with the knowledge of “Proactively Preventing Unwanted Outcomes triggered by Human Error. \n \; CATEGORIES:MONDAY WORKSHOP LOCATION:Windows\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:54cf4144745da2c74bbbe3d197b2c1ff URL:http://2026communityofhumanandorga.sched.com/event/54cf4144745da2c74bbbe3d197b2c1ff END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T190000Z DTEND:20260622T230000Z SUMMARY:Seven Practical Steps to Build Reliability\, Safety & Trust in Technical Teams DESCRIPTION:How do the safest and most reliable teams in the world build reliability\, safety and trust at the same time? Can we practice classic AND modern approaches to safety & reliability together? How can we actually apply the best ideas from: Human & Organizational Performance (HOP)\, High Reliability Organizations (HROs)\, and Resilience Engineering?\n\nIn this interactive half-day workshop\, you'll see how pilots\, paratroopers\, wildland firefighters\, and other high-reliability teams across the globe have applied these seven practical steps\, and how you can\, too.\n\n1) Take a Learning-Based Approach\n2) Build Psychological Safety\n3) Lead After Action Reviews (AARs)\n4) Transform Investigations\n5) Apply Defenses\n6) Improve Systems\n7) Build Resilience\n\nWatch this quick\, 90-second intro video.\nhttps://vimeo.com/1028906615\n\n\nIncludes a copy of this 50-page\, pocket-sized HOP Handbook for Leaders.\nhttps://www.reliableorg.com/category/all-products\n\n\nAlso includes a chance to get a free\, signed copy of my new book!\nhttps://www.amazon.com/Seven-Practical-Steps-Reliability-Technical/dp/B0FP99Z41N CATEGORIES:MONDAY WORKSHOP LOCATION:Spruce\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:93475407d7dc74a41968c879edc4fb31 URL:http://2026communityofhumanandorga.sched.com/event/93475407d7dc74a41968c879edc4fb31 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T190000Z DTEND:20260622T230000Z SUMMARY:Why Good Intentions Don’t Always Deliver Performance and What Makes Improvements Stick DESCRIPTION:Note:  \;There is a morning offering of the same session. \n\nYou didn’t implement it wrong. Your organisation interpreted it differently.\nMost of us are trying to improve performance\, influence better decisions\, and sustain results.\nThe question is not whether safety matters\, but why the same effort creates transformation in one organisation and resistance in another.\nChange doesn’t land as intended\, it collides with the stories people already believe from experience.\nIn this workshop\, Andy Barker shares three case studies from Africa\, the UK\, and the Middle East.\nSame intent. Same tools. Vastly different outcomes.\nOne drove accountability and delivered results but created resistance that eroded the gains. One made safety visible and valued but depended on constant reinforcement to survive. One shifted something deeper\, and performance grew because people chose to carry it forward.\nThe difference wasn’t the tools or the intent.\nIt was the social code underneath the effort. The hidden narrative that shapes what people trust\, what they believe is worth contributing to\, and whether improvements feel like something done to them or with them.\nWhat you’ll gain\n· a clear way to recognise the hidden narrative shaping behaviour\n· a practical lens to see where performance is already working\, and how to build on it\n· one simple shift you can apply immediately to improve engagement and results\nThe promise\nThis workshop shows you why the same effort lands differently in different organisations\, and how to create the conditions where improvements take hold\, spread\, and last.\nSustained performance doesn’t come from more control\; it grows where people choose to contribute.\n\n CATEGORIES:MONDAY WORKSHOP LOCATION:Tower Court B\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:e503b4730c5690c9b392f9735036e290 URL:http://2026communityofhumanandorga.sched.com/event/e503b4730c5690c9b392f9735036e290 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260622T233000Z DTEND:20260623T010000Z SUMMARY:Monday Mixer DESCRIPTION:We’re excited to welcome you to Denver \n\nThis is your first opportunity to mingle if you’re a newcomer. Or\, to take a newcomer under your wing if you’re a return attendee. Community starts on day 1!\n\nJoin us for our Monday Mixer. This is the perfect opportunity to learn more about the week's activities\, meet a Community Mentor\, and make plans for your Wednesday and Thursday evening activities. \n\nDon't forget to wear your badge. This is a great opportunity for you to register for the conference and meet the Support Team. There is a drink ticket in your registration packet.\n\n \; CATEGORIES:SOCIAL EVENT LOCATION:South Convention Lobby\, IM PEI Tower Court Second Floor Level SEQUENCE:0 UID:b44720167cea9d5b3087f2313920f0f6 URL:http://2026communityofhumanandorga.sched.com/event/b44720167cea9d5b3087f2313920f0f6 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T120000Z DTEND:20260623T123000Z SUMMARY:Registration / Conference Check-In Open from 6:00am - 5:15pm DESCRIPTION:\n CATEGORIES:REGISTRATION LOCATION:South Convention Lobby\, IM PEI Tower Court Second Floor Level SEQUENCE:0 UID:785bb8823f8c2781771849937f941ce0 URL:http://2026communityofhumanandorga.sched.com/event/785bb8823f8c2781771849937f941ce0 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T123000Z DTEND:20260623T130000Z SUMMARY:Speaker Check-in with Tech Team 6:00am - 5:15pm DESCRIPTION:All Speakers\, please check in with the Tech team upon arrival or at least the day before you are scheduled to present.\n\nConference Presentations: Please bring your actual presentation to the conference on a USB DRIVE (PowerPoint or whatever) and connect with the Tech's upon arrival so that we can assure EVERYTHING RUNS CORRECTLY on our computers and your AV needs are met.\n\nThis is a critical step to assure our conference program is executed flawlessly.\n\nTo arrange a meet-up\, stop by the registration desk. \;\n\n\n CATEGORIES:SPEAKER CHECK-IN LOCATION:Aspen\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:ff2468271935483fbe030e9624029b83 URL:http://2026communityofhumanandorga.sched.com/event/ff2468271935483fbe030e9624029b83 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T140000Z DTEND:20260623T141500Z SUMMARY:Welcome to the 32nd Annual CHOL Conference DESCRIPTION:\n CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:3f8675defa57e7cd5ac8b77d9f029e86 URL:http://2026communityofhumanandorga.sched.com/event/3f8675defa57e7cd5ac8b77d9f029e86 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T141500Z DTEND:20260623T153500Z SUMMARY:A Journey in Pursuit of Safe Operations: From Compliance to Capability DESCRIPTION:Safety is a Core Tenant of Southwest Airlines’ culture\, guiding behavior\, decision-making\, and operational excellence.\n\nEvery industry faces risks – the differentiator is how effectively those risks are evaluated and mitigated through strong systems and controls.\n\nSMS within the airline industry provides a framework for identifying\, assessing\, and managing safety risks. A strong Safety Culture drives informed decision-making and consistent operational behaviors. Effective Leadership – and a willingness to support change – is critical to sustaining risk assurance and continuous evaluation of significant safety risks.\n\nSustained Leadership commitment enables effective oversight\, risk assurance\, and continuous improvement. A strong Safety Culture translates risk awareness into consistent\, safe operational behaviors. \n\n CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:fd20780d30425996075ad1c356e22c7b URL:http://2026communityofhumanandorga.sched.com/event/fd20780d30425996075ad1c356e22c7b END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T153500Z DTEND:20260623T155000Z SUMMARY:Break- 15 minutes DESCRIPTION:\n\n CATEGORIES: LOCATION:Grand Ballroom Foyer\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:be5ec63b186c7d160b7a8b1ddf85449f URL:http://2026communityofhumanandorga.sched.com/event/be5ec63b186c7d160b7a8b1ddf85449f END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T155000Z DTEND:20260623T164000Z SUMMARY:Real Safety: Building EHS systems and AI strategy on the foundation of HOP & SIF prevention DESCRIPTION:Abstract\nTesla has been driving EHS initiatives such as employee engagement and action programs at global level through KPIs and programs. Our study leveraged advanced analytics to evaluate the impact of these initiatives on safety outcomes\, demonstrating their effectiveness and providing actionable insights for continuous improvement. The study also shows how the findings informed the EHS strategy through integration of AI and refinement of EHS KPIs with the overarching goal of focusing on HOP and SIF prevention. This data-driven approach provides EHS a path of understanding the impact of existing initiatives and how they can be further optimized through analytics and AI for a greater impact on safety performance.\n\n\n \;\nLearning Objectives\n- Practical application of advanced analytics in EHS\n- Impact of employee engagement and action initiatives on safety outcomes \;\n- Integration of advanced analytics and machine learning to derive continuous improvements in EHS strategy\n- Data-driven decision making in EHS\n\n\n CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:539b1442da390e1a1e85992c03be29bc URL:http://2026communityofhumanandorga.sched.com/event/539b1442da390e1a1e85992c03be29bc END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T164000Z DTEND:20260623T165000Z SUMMARY:Break- 10 minutes DESCRIPTION:\n CATEGORIES:BREAK LOCATION:Grand Ballroom Foyer\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:e76762415ffc6802e06dae063697e1a7 URL:http://2026communityofhumanandorga.sched.com/event/e76762415ffc6802e06dae063697e1a7 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T165000Z DTEND:20260623T174000Z SUMMARY:From Hype to High Reliability: Human Capability as the Foundation of AI Success DESCRIPTION:Agentic AI is gaining attention as a new class of systems that move beyond analysis to actively observe\, interpret\, and support operational decisions. This session begins with a brief\, practical overview of what agentic AI is\, and what it is not\, before turning quickly to where it can be applied today.\nThe focus is on real-world use cases across three areas that are relevant to many of the practitioners in the attendance: safety\, HOP\, and RCA. Taken together\, these three areas reinforce each other: connecting everyday operations\, learning from events\, and sustained risk reduction. Agentic AI can help tighten the connection by stitching signals\, context\, and actions into a continuous cycle of improvement.\nIn safety\, agentic systems can sit on top of existing safety data and management systems\, continuously monitoring signals\, applying predictive models\, and delivering plain-language guidance to frontline teams. Rather than static dashboards\, these systems combine data\, models\, and agent-based interaction to help identify emerging risk\, support coaching\, and shift organizations from reactive reporting to forward-looking prevention.\nIn Human and Organizational Performance (HOP)\, agentic AI can make operational load more visible\, surfacing signals of demand\, constraint\, and tradeoffs—and help identify conditions where the system is nearing its capacity to fail\, not just its capacity to perform. By highlighting these conditions in context\, agents can support better metrics and the subsequent conversations around system design\, work-as-done\, and organizational learning.\nIn root cause analysis (RCA)\, agentic approaches can help address one of the biggest constraints: fragmented and incomplete information. Agents can automatically assemble timelines\, pull together reports\, logs\, and records\, and surface contributing factors more quickly\, reducing the manual effort and bias that often lead to shallow conclusions. This allows teams to move beyond symptom-level fixes and focus on underlying system conditions that drive repeat events.\nThe session also takes a grounded view of current limitations. Many agentic AI solutions are oversold\, particularly in their level of autonomy and reliability. The most effective applications today are those that augment human judgment\, operate within clear boundaries\, and are tied closely to real operational context.\nAttendees will leave with a clear understanding of where agentic AI is delivering value now\, and how to evaluate opportunities without getting caught up in the hype.\n\n CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:40c5ad85aec46b4ca9b9f80b0c668045 URL:http://2026communityofhumanandorga.sched.com/event/40c5ad85aec46b4ca9b9f80b0c668045 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T174000Z DTEND:20260623T183000Z SUMMARY:Lunch DESCRIPTION:\n CATEGORIES:CONFERENCE MEALS LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:0eaef3369b514359472cf564169c71e3 URL:http://2026communityofhumanandorga.sched.com/event/0eaef3369b514359472cf564169c71e3 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T183000Z DTEND:20260623T184500Z SUMMARY:Understanding and Applying HOP Principles DESCRIPTION:Understanding and Applying HOP Principles\nLearning about Human and Organizational Performance (HOP) principles\, concepts\, and tools can feel overwhelming at first. They sound good in theory—but what do they really mean for your team\, and how do you apply them in practice?\nFor some organizations\, HOP has been part of the culture for years\, woven into procedures and everyday work. But if you’re new to HOP—or trying to influence others—it helps to start with familiar examples.\nTake the concepts of checklists and placekeeping. In everyday life\, people use shopping lists to avoid missing or duplicating items. Now imagine going shopping without a pen to mark off what you’ve bought—frustrating\, right? That simple habit illustrates why checklists matter: they reduce errors and improve reliability.\nBy connecting HOP principles to real-life experiences\, people can see that these practices aren’t abstract—they’re practical. Start by asking: What do we already do to prevent mistakes? How can we apply those same habits at work? This approach makes HOP relatable and actionable. CATEGORIES:RAPID FIRE LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:2852909a46d3d3d62afb810451f06f10 URL:http://2026communityofhumanandorga.sched.com/event/2852909a46d3d3d62afb810451f06f10 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T184500Z DTEND:20260623T190000Z SUMMARY:Work\, And The Wisdom Of Rivers DESCRIPTION:In a world where we often describe work life in terms of war (fighting to survive in industry\, error as a threat\, shielding our culture\, hero stories\, and so on)\, there is another option. Let's walk together into a different way of thinking. A perspective of organizational life not as conflict\, but as the evolving course\, ebbs\, and flows of a river. CATEGORIES:RAPID FIRE LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:c9e6a56ba748d38fe40371b3561d6493 URL:http://2026communityofhumanandorga.sched.com/event/c9e6a56ba748d38fe40371b3561d6493 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T190000Z DTEND:20260623T191500Z SUMMARY:Oh the Woe of the Wrongly Accused DESCRIPTION:The human brain makes thousands of rapid fire judgements as we process information around our environment\, our interactions\, and our experiences.  \;Most of the time these quick judgements – based on our previous experiences\, serve to short cut complex decision making structures and limit decision fatigue by using our natural tendency to recognize patterns to push us forward throughout our day – But sometimes the details are nuanced\, the situation is different from expected\, and these assumptions can lead us into Error Traps. CATEGORIES:RAPID FIRE LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:153e34b14175b6ff4267bedec5ba1157 URL:http://2026communityofhumanandorga.sched.com/event/153e34b14175b6ff4267bedec5ba1157 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T192000Z DTEND:20260623T193000Z SUMMARY:Break- 10 minutes DESCRIPTION:\n CATEGORIES:BREAK LOCATION:Grand Ballroom Foyer\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:34ea05c465bb260e90e01d282a299092 URL:http://2026communityofhumanandorga.sched.com/event/34ea05c465bb260e90e01d282a299092 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T193000Z DTEND:20260623T205000Z SUMMARY:CHOL - Survive or Thrive? DESCRIPTION:What makes the difference between a good conference and a great experience that changes things? Rob has been involved in over 30 CHOL/HPRCTs and provides a unique perspective on how to learn from the event and apply those learnings to make sustainable\, positive changes.  \;Applying your learnings to safety\, quality\, operations\, maintenance\, and other aspects of the organization also ensures that you can demonstrate a valid return on investment and achieve operational excellence.  \;This interactive keynote is based on decades of practically applying information obtained at this conference. \; Take some things home that make things better. CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:ed0558a40dbe616e2e3d884bc43b4b8e URL:http://2026communityofhumanandorga.sched.com/event/ed0558a40dbe616e2e3d884bc43b4b8e END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T205000Z DTEND:20260623T210500Z SUMMARY:Break- 15 minutes DESCRIPTION:\n CATEGORIES:BREAK LOCATION:Grand Ballroom Foyer\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:eae8517244379bb3cc9b263ba1b38e29 URL:http://2026communityofhumanandorga.sched.com/event/eae8517244379bb3cc9b263ba1b38e29 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T210500Z DTEND:20260623T215500Z SUMMARY:Effective Repeat Event Reduction DESCRIPTION:Repeat events can erode workforce culture and reduce innovation through the lack of understanding on why the event recurs.  \;This normalizes risk to the crew who are generally outcome focused rather than process focused.  \;Partnering with the crew and developing changes to the process WITH them is the key to produce effective change and reduce or prevent reoccurrence of unwanted events.  \;This presentation will discuss how we got here\, and the effort required to improve our process to reduce and mitigate future risk.\n\n CATEGORIES:BREAKOUT LOCATION:Spruce\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:b92d2068c0d0be38fc9fc0d6dbdc3eaf URL:http://2026communityofhumanandorga.sched.com/event/b92d2068c0d0be38fc9fc0d6dbdc3eaf END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T210500Z DTEND:20260623T215500Z SUMMARY:Hidden in Plain Sight: Changing Perspective to See What You’re Missing DESCRIPTION:What if the early warning signs of an unwanted event were always there and we’re the reason they go unnoticed?\nIn the animal kingdom\, survival often depends on the ability to change perspective. A chameleon doesn’t just blend into its environment\, it actively adjusts how it sees\, focuses\, and responds to changing conditions. In our workplaces\, however\, familiarity can dull perception. Over time\, “routine work” becomes unnoticed\, allowing risks and opportunities alike to hide in plain sight.\n\nThis engaging\, interactive session invites participants from all roles to deliberately shift how they observe normal work\, the everyday routines\, adaptations\, and decisions that keep operations running. Grounded in Human and Organizational Performance (HOP) principles\, the session moves beyond incident-driven learning to explore how we can learn from successful work.\n\nParticipants will leave with eight practical strategies to sharpen observation skills\, helping them notice subtle changes\, hidden hazards\, and system signals that are often overlooked. These tools can be applied immediately to strengthen learning\, improve communication across roles\, and turn everyday work experiences into meaningful\, proactive improvements - no matter where you work or what you do.\n\n CATEGORIES:BREAKOUT LOCATION:Denver\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:7a0cc6a93a1304342a3ae0dab714f667 URL:http://2026communityofhumanandorga.sched.com/event/7a0cc6a93a1304342a3ae0dab714f667 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T210500Z DTEND:20260623T215500Z SUMMARY:Mining for Gold: Learning from Close Calls DESCRIPTION:If you only learn from accidents\, you’re already too late.\n \;\nEvery day\, people prevent harm by noticing something feels off\, speaking up\, or changing the plan at the last second. These moments—close calls—are rich with insight\, yet they often vanish without a trace. Close Call Mining is the deliberate practice of finding and learning from those moments before luck runs out.\n \;\nThis talk challenges the belief that “nothing happened” means “nothing to learn.” You’ll learn how to surface close call stories that matter\, support workers in recognizing early warning signs\, and ask better questions that reveal risk while there’s still time to act.\n \;\nBecause the most powerful learning happens before someone gets hurt.\n\n CATEGORIES:BREAKOUT LOCATION:Century\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:edb27798c63e83b1d01a516efb15d23e URL:http://2026communityofhumanandorga.sched.com/event/edb27798c63e83b1d01a516efb15d23e END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T210500Z DTEND:20260623T215500Z SUMMARY:Nine Practical Ways to Build Resilience in Technical Teams DESCRIPTION:High Reliability Organizations (HROs) all share one unique trait. They're Resilient. Simply put\, "The hallmark of an HRO is not that it is error-free\, but that errors do not disable it." So HOW do they do this? Join us in this fast-paced presentation to explore the basics of nine (9) practical methods used by: paratroopers\, firefighters\, pilots\, nurses and other experts in high-hazard industries. Examples include: embedding fail-safes\, compartmentalizing to prevent cascades\, using 4-layer decision-making\,  \;and watching for "weak signals." -- Includes summary PDF handout.  \;\n\n\nFor more details\, see\, Chapter 7 "Build Resilience" in my new book:\nhttps://www.amazon.com/Seven-Practical-Steps-Reliability-Technical/dp/B0FP99Z41N CATEGORIES:BREAKOUT LOCATION:Tower Court A\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:f5e4203538e14873587a91ec2e2d19c4 URL:http://2026communityofhumanandorga.sched.com/event/f5e4203538e14873587a91ec2e2d19c4 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T210500Z DTEND:20260623T215500Z SUMMARY:The Art and Science of Decision Making DESCRIPTION:The Art and Science of Decision-Making\; The attention on our team members and their decisions seems to be greater today than in many years past. The demand to make “the right” decision is the loud voice right now and yet is tragically misguided in so many ways. Human interactions under stress will never yield a perfect right or wrong outcome. Trainers\, leaders\, attorneys and all involved in the process of preparing and evaluating  \;events need to understand what actually takes place and contributes to decisions under stress. This session will break apart the science we know today on decision making and how working the “art” of assisting that process may eventually lead to more ideal outcomes where possible.  \;We will frame this discussion from the lens of the police world but relate it to any of our industries where there are real stakes whether they are financial\, product or people. CATEGORIES:BREAKOUT LOCATION:Gold\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:132c47733b743890a39a3a4b0ced7797 URL:http://2026communityofhumanandorga.sched.com/event/132c47733b743890a39a3a4b0ced7797 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T210500Z DTEND:20260623T215500Z SUMMARY:Part I Designing Data Platforms That Drive Reliable and Resilient Clinical Performance DESCRIPTION:Description. \nThe availability of data to frontline managers in an organization has the potential to be a powerful way to improve performance of clinical teams.  \;Often\, data platforms provide aggregated data that allows senior leaders to monitor (and fret about) the status of a problem.  \;Our prior platforms did not prioritize the day-to-day and week-to-week needs of our frontline leaders in managing the performance in their clinical area.  \;We developed a data platform specifically designed to support the work of frontline clinical managers in improving the reliability and resilience of the delivery of care of evidence-based bundle elements.  \;Displayed data elements are actionable and clearly communicate current system conditions at the local level. 7-day rolling bundle compliance is clearly displayed in order to create a rapid-cycle feedback loop for teams and allow early detection of a change in performance. \;\nClinical outcome data is displayed using run charts to denote performance over time\, as these are easier for frontline leaders to interpret when compared to more traditional process control charts. The design is simple and uniform across all hospital-acquired conditions (HACs).  \;Performance data are aggregated to communicate broader organizational performance to the executive team in a simple display that communicates current performance and highlights ongoing challenges.  \;We also made the platform available to all team members as a large interactive display to generate engagement with the data and foster a commitment to data transparency across the organization.\nWe have seen dramatic improvements in compliance with evidence-based bundles and reductions in hospital-acquired conditions since the data platform was deployed 18 months ago. The data platform operationalizes multiple principles of resilience engineering and joint cognitive system design.\n\nThree key takeaways / learning objectives\nDesigning a platform that prioritizes and supports the work of frontline clinical managers effectively is an important means of driving broad improvement across a large organization.Displaying data by clinical unit in a way that is transparent leverages the pride that people take in the areas in which they work to drive and manage local performance. \;The integration of rapid feedback loops (7-day rolling data) supports local learning and allows teams to rapidly detect and respond to drift in performance.  \;Moving from statistical process control displays to 12-month rolling outcome data allows progress to be easily communicated rapidly across the organization. \;\nMeasurable results\nWe have seen dramatic increases in local compliance with evidence-based bundles and reductions in hospital-acquired conditions in the 18-months since the platform was deployed. Our 12-month rolling HAC rates are currently amongst the lowest since they began to be tracked in the organization\, despite record-setting clinical volumes. We would be happy to share performance data during the presentation. CATEGORIES:DOUBLE BREAKOUT LOCATION:Silver\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:31e5c7029946754a3e08a0758db58f65 URL:http://2026communityofhumanandorga.sched.com/event/31e5c7029946754a3e08a0758db58f65 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T210500Z DTEND:20260623T215500Z SUMMARY:Part I From HOP to How: Thinking Like a Designer to Improve Everyday Work DESCRIPTION:HOP gives us the aspiration: build a culture of learning from everyday work\, where participation is an invitation\, and improvements focus on system conditions rather than blame. This session guides the “How” by applying the practice of design thinking as a skill set to uncover real work and design safer\, more reliable operations.\nParticipants will practice using an empathy-based approach to understand constraints\, adaptations\, and tradeoffs\, and translate what they learn into clearly framed improvement opportunities. Teams will then prototype a “safe-to-try” change and define simple operational signals to evaluate whether it makes work easier\, safer\, and more consistent.\nWhat participants will walk away with\nPractical empathy-building tools for learning from normal workA repeatable method to turn understanding into problem statements that bridge the knowing-doing gapA lightweight prototype + test approach using operational signals CATEGORIES:DOUBLE BREAKOUT LOCATION:Tower Court B\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:74ff08eb9c1fc315ba92c3a05c34d63b URL:http://2026communityofhumanandorga.sched.com/event/74ff08eb9c1fc315ba92c3a05c34d63b END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T210500Z DTEND:20260623T215500Z SUMMARY:Part I Taking Your Leaders There DESCRIPTION:We all know that leaders are the key to success for any deployment of improvement activities\, but how do you make sure they get there and stay there? Rob will share lessons learned from over 400 deployments of HOP\, Human Factors\, Operational Excellence\, and other improvement activities.  \;Learn what leaders need to know\, say\, and do to make the improvements effective\, sustainable\, and profitable.  \;Learn how to manage the information that leaders need\, how they get that information\, and how to make sure it works. CATEGORIES:DOUBLE BREAKOUT LOCATION:Windows\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:69db1e4316cb807a19eee8c302c442ea URL:http://2026communityofhumanandorga.sched.com/event/69db1e4316cb807a19eee8c302c442ea END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T215500Z DTEND:20260623T221000Z SUMMARY:Break- 15 minutes DESCRIPTION:\n\n CATEGORIES:BREAK LOCATION:Grand Ballroom Foyer\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:e4ced537fa5701b35d2c620312d6ceaf URL:http://2026communityofhumanandorga.sched.com/event/e4ced537fa5701b35d2c620312d6ceaf END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T221000Z DTEND:20260623T230000Z SUMMARY:Beyond Compliance - Turning Learning into Leadership DESCRIPTION:Traditional occupational health systems often emphasize compliance\, reactive metrics\, and error prevention. This session will explore the adoption and integration of Human and Organizational Performance (HOP) operational learning tools like: Proactive Reporting\, Leadership Walk & Talks and Learning Teams to drive organizational culture and operational excellence. Attendees will gain new insights into practical strategies for piloting these tools across diverse organizational settings to open proactive mindsets around safety performance\, regulatory compliance\, and continuous improvement. CATEGORIES:BREAKOUT LOCATION:Gold\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:64318412e1962125639f1cd06ec141af URL:http://2026communityofhumanandorga.sched.com/event/64318412e1962125639f1cd06ec141af END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T221000Z DTEND:20260623T230000Z SUMMARY:Enhancing Risk Mitigation: A Recurrence Scoring Framework for Action Plans DESCRIPTION:Introduction to Recurrence Scoring\n\n\nObjective: To introduce a standardized\, dynamic recurrence scoring system for action plans\, designed to improve risk assessment and management. This system aims to provide a clear\, quantifiable measure of residual risk based on the effectiveness of implemented corrective and preventative actions.\n\n\nKey Concepts:\nI. \;  \; \;Initial Recurrence Score: A baseline risk value tied to the significance of an issue.\na. \;  \; \;Definition: The initial recurrence score reflects the inherent risk level of an issue before any mitigating actions are taken. It is directly linked to the Significance Level (SL) assigned to an issue.\nII. \;  \; \;Residual Recurrence Score: A quantifiable measure of remaining risk after the implementation of preventative actions. This score is dynamic and reflects the impact of actions over time.\na. \;  \; \;Applicability: The residual score applies only to issues where a cause analysis has been conducted and preventative actions are subsequently identified. Issues with only trend codes will not have a residual recurrence score.\nIII. \;  \; \;Preventative Actions: The focus of this scoring mechanism\, aiming to prevent reoccurrence.\na. \;  \; \;Action Score Definition: The score assigned to an action should be a percentage of the initial recurrence score. For each action\, the default score will be the lower end of its category's range. The Issue Owner will have a slider to adjust this action-specific score within the defined range for its category.\n\n\nConclusion\nThis recurrence scoring framework provides a robust and transparent method for assessing and managing recurring risks. By quantifying risk\, allowing for expert modification\, and visually representing progress\, it will significantly enhance decision-making and accountability within action plan management.\n\n\n CATEGORIES:BREAKOUT LOCATION:Tower Court A\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:0d682b3858f6ab67f547c6a45ffc76ed URL:http://2026communityofhumanandorga.sched.com/event/0d682b3858f6ab67f547c6a45ffc76ed END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T221000Z DTEND:20260623T230000Z SUMMARY:Leveraging Power BI as a Translator for Resiliency DESCRIPTION:We know that Organizations are “data-driven\,” yet safety and HOP are frequently reduced to lagging indicators or fragmented sets of leading metrics that struggle to influence real decisions.\n\n\nThis is where Microsoft Power BI can serve as a powerful translator.\n\n\nPower BI (Business Intelligence) enables safety and HOP practitioners to integrate large volumes of disconnected\, messy data and transform them into meaningful information that supports leadership decision-making. When the language of leadership is data\, Power BI helps translate the realities of work into insights leaders can see\, explore\, and act upon. This helps us escape the over simplified binary world of red and green indicators. \;\n\n\nIn this session\, participants will explore how Power BI can be used to visualize and connect key HOP concepts\, including rapidly degrading margins\, SIF conditions\, system drift\, variability from plan (work-as-done vs. work-as-imagined)\, learning signals\, and energy control effectiveness. Many organizations already collect the data needed to support this kind of analysis\; the challenge is making it visible and useful.\n\n\nAttendees will be introduced to practical learning pathways for Power BI\, examples of AI-assisted development\, and prototype data models (star schemas) specifically designed to support HOP and safety sensemaking. The session will focus on connecting and visualizing information that you already have to improve forecasting and decision quality. CATEGORIES:BREAKOUT LOCATION:Denver\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:2111360fda6df5706c8b63d63569fa37 URL:http://2026communityofhumanandorga.sched.com/event/2111360fda6df5706c8b63d63569fa37 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T221000Z DTEND:20260623T230000Z SUMMARY:Safety Initiatives: Linking 12 Different Safety Ideas\, Initiatives\, Mindsets\, and Movements Together with HOP to Create “My Safety Culture”. DESCRIPTION:When it comes to Human and Organizational Performance (HOP) and those initiatives and programs built around it\, the problem is that there are many competing ideas\, and most people think it’s got to be one or the other. \;\nThis often leads to “new program” fatigue and disillusionment\, which greatly undermines a Safety Professional’s influence. \;\nI intend to demonstrate how I have methodically built a thriving Human and Organizational (HOP) safety culture into one of the most difficult industries for such a thing\, The Utility Line Clearance industry. \;\nI will lay out how I linked ten existing and newly created safety initiatives / pillars to beat the new program fatigue and disillusionment. \;\nWe will discuss the strengths and weaknesses of each of the initiatives and how to reinforce the weakness and get maximum leverage from the strengths.\nWhen it comes to the ideas of differing approaches\, I say - if it works\, it works. CATEGORIES:BREAKOUT LOCATION:Spruce\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:d6de8db6611abb302649968d20b067e3 URL:http://2026communityofhumanandorga.sched.com/event/d6de8db6611abb302649968d20b067e3 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T221000Z DTEND:20260623T230000Z SUMMARY:Using AI to Learn from Normal Work at scale DESCRIPTION:Understanding normal work is essential for advancing safety performance and operational excellence. In 2023\, our organization launched the Useful Questions Program\, designed to foster richer\, more meaningful conversations before\, during and after work execution. This effort led to the development of the Useful Questions Pocket Card in October 2023\, providing frontline teams with quick\, accessible prompts to encourage reflection\, learning\, and proactive risk awareness.\nThe Useful Questions \;program spread organically across worksites and management forums\, teams adapted and refined the questions to fit their specific operational contexts\, demonstrating the initiative’s flexibility\, value\, and cultural resonance. \;Building on its success\, these questions were later embedded directly into our HSSEQ reporting card\, enabling systematic capture of practical insights from everyday work.\nWe are now entering the next phase by leveraging artificial intelligence to analyze the growing body of collected insights. In collaboration with Google\, we are developing AI-driven capabilities to identify trends\, highlight recurring themes\, and uncover latent signals from normal work. This integration will enable learning at a scale previously unattainable\, strengthening our ability to anticipate emerging risks\, support frontline teams\, and continuously improve safety and operational resilience.\nThis presentation explores the program’s evolution\, its impact on learning from normal work\, and how AI-driven analytics will transform the way we understand and support the work that people do every day. CATEGORIES:BREAKOUT LOCATION:Century\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:92d28295e406767ed2e8792d46bce1f9 URL:http://2026communityofhumanandorga.sched.com/event/92d28295e406767ed2e8792d46bce1f9 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T221000Z DTEND:20260623T230000Z SUMMARY:Part II Designing Data Platforms That Drive Reliable and Resilient Clinical Performance DESCRIPTION:Description. \nThe availability of data to frontline managers in an organization has the potential to be a powerful way to improve performance of clinical teams.  \;Often\, data platforms provide aggregated data that allows senior leaders to monitor (and fret about) the status of a problem.  \;Our prior platforms did not prioritize the day-to-day and week-to-week needs of our frontline leaders in managing the performance in their clinical area.  \;We developed a data platform specifically designed to support the work of frontline clinical managers in improving the reliability and resilience of the delivery of care of evidence-based bundle elements.  \;Displayed data elements are actionable and clearly communicate current system conditions at the local level. 7-day rolling bundle compliance is clearly displayed in order to create a rapid-cycle feedback loop for teams and allow early detection of a change in performance. \;\nClinical outcome data is displayed using run charts to denote performance over time\, as these are easier for frontline leaders to interpret when compared to more traditional process control charts. The design is simple and uniform across all hospital-acquired conditions (HACs).  \;Performance data are aggregated to communicate broader organizational performance to the executive team in a simple display that communicates current performance and highlights ongoing challenges.  \;We also made the platform available to all team members as a large interactive display to generate engagement with the data and foster a commitment to data transparency across the organization.\nWe have seen dramatic improvements in compliance with evidence-based bundles and reductions in hospital-acquired conditions since the data platform was deployed 18 months ago. The data platform operationalizes multiple principles of resilience engineering and joint cognitive system design.\n\nThree key takeaways\nDesigning a platform that prioritizes and supports the work of frontline clinical managers effectively is an important means of driving broad improvement across a large organization.Displaying data by clinical unit in a way that is transparent leverages the pride that people take in the areas in which they work to drive and manage local performance. \;The integration of rapid feedback loops (7-day rolling data) supports local learning and allows teams to rapidly detect and respond to drift in performance.  \;Moving from statistical process control displays to 12-month rolling outcome data allows progress to be easily communicated rapidly across the organization. \;\nMeasurable results\nWe have seen dramatic increases in local compliance with evidence-based bundles and reductions in hospital-acquired conditions in the 18-months since the platform was deployed. Our 12-month rolling HAC rates are currently amongst the lowest since they began to be tracked in the organization\, despite record-setting clinical volumes. We would be happy to share performance data during the presentation. CATEGORIES:DOUBLE BREAKOUT LOCATION:Silver\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:de00a7f021b721acea93ae2539a60199 URL:http://2026communityofhumanandorga.sched.com/event/de00a7f021b721acea93ae2539a60199 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T221000Z DTEND:20260623T230000Z SUMMARY:Part II From HOP to How: Thinking Like a Designer to Improve Everyday Work DESCRIPTION:HOP gives us the aspiration: build a culture of learning from everyday work\, where participation is an invitation\, and improvements focus on system conditions rather than blame. This session guides the “How” by applying the practice of design thinking as a skill set to uncover real work and design safer\, more reliable operations.\nParticipants will practice using an empathy-based approach to understand constraints\, adaptations\, and tradeoffs\, and translate what they learn into clearly framed improvement opportunities. Teams will then prototype a “safe-to-try” change and define simple operational signals to evaluate whether it makes work easier\, safer\, and more consistent.\nWhat participants will walk away with\nPractical empathy-building tools for learning from normal workA repeatable method to turn understanding into problem statements that bridge the knowing-doing gapA lightweight prototype + test approach using operational signals CATEGORIES:DOUBLE BREAKOUT LOCATION:Tower Court B\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:93b3c38312614bb06ef71baf6c6e5c88 URL:http://2026communityofhumanandorga.sched.com/event/93b3c38312614bb06ef71baf6c6e5c88 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260623T221000Z DTEND:20260623T230000Z SUMMARY:Part II Taking Your Leaders There DESCRIPTION:We all know that leaders are the key to success for any deployment of improvement activities\, but how do you make sure they get there and stay there? Rob will share lessons learned from over 400 deployments of HOP\, Human Factors\, Operational Excellence\, and other improvement activities.  \;Learn what leaders need to know\, say\, and do to make the improvements effective\, sustainable\, and profitable.  \;Learn how to manage the information that leaders need\, how they get that information\, and how to make sure it works. CATEGORIES:DOUBLE BREAKOUT LOCATION:Windows\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:ef6f19e04b6806e55eb4056065ebb258 URL:http://2026communityofhumanandorga.sched.com/event/ef6f19e04b6806e55eb4056065ebb258 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T000000Z DTEND:20260624T030000Z SUMMARY:Tuesday Evening Reception & CHOLearning Award Show DESCRIPTION:You're invited to our Tuesday Evening Reception & CHOLearning Award Show! Network\, have fun\, and celebrate the individuals shaping the future of organizational learning. We will announce our 3rd Hall of Fame Class. \n\n \; CATEGORIES:SOCIAL EVENT LOCATION:Parlur\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:84dc0bbbf17b41530a8bc4c4d6f76923 URL:http://2026communityofhumanandorga.sched.com/event/84dc0bbbf17b41530a8bc4c4d6f76923 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T124500Z DTEND:20260624T125500Z SUMMARY:Conference Registration/Check-In 7:00am - 5:15pm DESCRIPTION:\n CATEGORIES:REGISTRATION LOCATION:South Convention Lobby\, IM PEI Tower Court Second Floor Level SEQUENCE:0 UID:2e93ba8be827ac23a6f95b4c42be1887 URL:http://2026communityofhumanandorga.sched.com/event/2e93ba8be827ac23a6f95b4c42be1887 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T125500Z DTEND:20260624T130000Z SUMMARY:Speaker Check-in with Tech Team 7:00am - 5:15pm DESCRIPTION:All Speakers\, please check in with the Tech team upon arrival or at least the day before you are scheduled to present.\n\nConference Presentations: Please bring your actual presentation to the conference on a USB DRIVE (PowerPoint or whatever) and connect with the Tech's upon arrival so that we can assure EVERYTHING RUNS CORRECTLY on our computers and your AV needs are met.\n\nThis is a critical step to assure our conference program is executed flawlessly.\n\nTo arrange a meet-up\, stop by the registration desk.\n\n CATEGORIES:SPEAKER CHECK-IN LOCATION:South Convention Lobby\, IM PEI Tower Court Second Floor Level SEQUENCE:0 UID:359b1ad07a5f8b55be42a6a0182d369b URL:http://2026communityofhumanandorga.sched.com/event/359b1ad07a5f8b55be42a6a0182d369b END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T130000Z DTEND:20260624T140000Z SUMMARY:Breakfast DESCRIPTION:Assorted Breakfast Pastries\, Whole Fresh Fruit\, Scrambled Eggs\, Bacon\, Breakfast Potatoes\, yogurt parfaits\, frittata\, steel cut oatmeal with toppings\, pancakes with toppings \; CATEGORIES:CONFERENCE MEALS LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:2d9149462d7fe40b08e44ed35418a08b URL:http://2026communityofhumanandorga.sched.com/event/2d9149462d7fe40b08e44ed35418a08b END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T140000Z DTEND:20260624T141500Z SUMMARY:Conference Day 3 Welcome and Logistics DESCRIPTION:\n CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:e76361b03aa68324ff945d7072659584 URL:http://2026communityofhumanandorga.sched.com/event/e76361b03aa68324ff945d7072659584 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T141500Z DTEND:20260624T153500Z SUMMARY:Human Error in Complex Systems: A Nurse’s Perspective DESCRIPTION:RaDonda Vaught was the subject of one of the highest profile healthcare criminal cases in recent years. \; \;She holds a BSN and a Certificate in Leadership from Western Kentucky University. While working as a BSN prepared registered nurse\, Mrs. Vaught committed a medication error that ended the life of a patient in 2017.  \;\n\n\nShe was charged under administrative law by the Tennessee Department of Health\, leading to the revocation of her nursing license by the Tennessee Board of Nursing in a July 2021 hearing. \; \;Additionally\, she was charged under criminal law and found guilty by jury trial of two felony charges in March of 2022: Negligent Homicide\, and Abuse of an Impaired Adult\, with placement on an Elder Abuse registry in the state of Tennessee. \;\n\n\nMrs. Vaught is uniquely qualified to speak first hand on the impact this sentinel event has had on her life and her profession\, along with the implications of the legal actions that followed.  \;A passionate advocate for safety and improvement\, her story will be one that is not easily forgotten. \; CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:97dd96d6b063c7e64ffaad33d1e15633 URL:http://2026communityofhumanandorga.sched.com/event/97dd96d6b063c7e64ffaad33d1e15633 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T153500Z DTEND:20260624T155000Z SUMMARY:Break- 15 minutes DESCRIPTION:\n\n CATEGORIES:BREAK LOCATION:Grand Ballroom Foyer\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:187dd0aa556cd84e875a1f365b532aa2 URL:http://2026communityofhumanandorga.sched.com/event/187dd0aa556cd84e875a1f365b532aa2 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T155000Z DTEND:20260624T164000Z SUMMARY:Bedtime Stories for Better Systems: Turning the Page on Traditional Safety DESCRIPTION:Theories are boring. Facts lack dimension. Rules distance people.  \;Stories\, on the other hand\, are one of the most powerful ways to describe nuance\, invite curiosity\, build interest and change behavior. This presentation will examine the power of the story\, the oldest tool of influence in human history\, in the quest to improve safety\, and illustrate how common themes of children’s bedtime stories can explain the transition from traditional to modern approaches of safety improvement. CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:6524a885f2163a0ddd40875007f3f13a URL:http://2026communityofhumanandorga.sched.com/event/6524a885f2163a0ddd40875007f3f13a END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T164000Z DTEND:20260624T165000Z SUMMARY:Break- 10 minutes DESCRIPTION:\n\n CATEGORIES:BREAK LOCATION:Grand Ballroom Foyer\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:ccf22d1dcace412a2f513a3c050f81bf URL:http://2026communityofhumanandorga.sched.com/event/ccf22d1dcace412a2f513a3c050f81bf END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T165000Z DTEND:20260624T174000Z SUMMARY:When the Unthinkable Happens: A Personal Journey Through Paradigms\, Misdiagnosis\, and the Power of Organ Donation DESCRIPTION:In October 2024\, I underwent a heart transplant after a long and complex battle with heart failure. What no one expected was what came next: when my heart was removed\, surgeons discovered a large\, cancerous sarcoma — a one‑in‑ten‑million finding that had gone undetected through years of testing\, procedures\, and clinical assumptions. This presentation uses my medical journey as a real‑world case study in how deeply held paradigms can shape — and sometimes limit — human judgment\, even among highly skilled professionals.\nFor two years\, I was treated for Spontaneous Coronary Artery Dissection (SCAD)\, a condition expected to heal in months. Despite ten heart attacks\, bypass surgery\, and mounting evidence that the diagnosis didn’t fit\, the paradigm held. My experience illustrates how cognitive anchors\, organizational norms\, and diagnostic momentum can prevent teams from seeing emerging information clearly. These same dynamics appear in every industry: when people lock onto a narrative\, contradictory signals are often minimized or missed.\nThrough this deeply personal story\, participants will explore how to recognize paradigm traps\, create space for dissenting data\, and build cultures where learning from anomalies is not just encouraged but expected. The session also highlights the profound gift of organ donation — the reason I am here to share this journey — and invites attendees to consider the life‑changing impact donors make.\nAttendees will leave with renewed insight into how human beings interpret information\, how organizations can better support adaptive thinking\, and how embracing uncertainty can lead to better decisions\, better outcomes\, and\, sometimes\, a second chance at life. CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:4e71a1986c521a16c3ec701ce886315a URL:http://2026communityofhumanandorga.sched.com/event/4e71a1986c521a16c3ec701ce886315a END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T174000Z DTEND:20260624T183000Z SUMMARY:Lunch DESCRIPTION:Ceasar salad\, Family style assorted flatbread margherita and peperoni flatbread\, penne pasta\, balsamic roasted vegetables\, grilled herb chicken\, cannoli sugar cookies\, tiramisu\, coffee and teas \; CATEGORIES:CONFERENCE MEALS LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:3feac5b003c1f5df4cd6ce52b61c3459 URL:http://2026communityofhumanandorga.sched.com/event/3feac5b003c1f5df4cd6ce52b61c3459 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T183000Z DTEND:20260624T192000Z SUMMARY:Serious Injury & Fatality Principles - SIF Roundtable DESCRIPTION:Preventing serious injuries and fatalities demands more than compliance—it requires shared learning\, courageous dialogue\, and a committed community of practice. Now entering its tenth year\, the Serious Injury and Fatality (SIF) Roundtable has brought together practitioners and senior leaders from diverse sectors including Pharmaceuticals\, Energy\, Heavy Industry\, Construction\, Healthcare\, and Manufacturing to advance thought leadership and practical solutions for SIF prevention.  \;Our goal of offering the SIF Roundtable at this year’s CHOLearning conference is to build on the legacy of the SIF Roundtable and expand its reach to a new group committed to the same goal. CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:76624755d4afe340f75bbddfa5690615 URL:http://2026communityofhumanandorga.sched.com/event/76624755d4afe340f75bbddfa5690615 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T192000Z DTEND:20260624T193500Z SUMMARY:Break- 15 minutes DESCRIPTION:\n\n CATEGORIES:BREAK LOCATION:Grand Ballroom Foyer\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:79caab3839a9798bc6c10f2bd503c311 URL:http://2026communityofhumanandorga.sched.com/event/79caab3839a9798bc6c10f2bd503c311 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T193500Z DTEND:20260624T202500Z SUMMARY:From Principles to Practice: Building Resilience Through HOP at Davey DESCRIPTION:At Davey\, we are constantly striving to build an organization comprised of more resilient systems through operationalizing Human and Organizational Performance (HOP) principles and ideas. One way Davey has started Operationalizing HOP is through Field Studies. Field Studies are frontline surveys/interviews conducted by our Health and Safety Team to use field knowledge\, expertise\, and success to guide our solution creation process around known serious injury and fatality hazards in our work. Our most recent field study is currently being used to strategize Davey’s 2026 approach to reduce falls from height\, a hazard that has seriously affected the arboriculture industry since its inception. Another way Davey has started operationalizing HOP is through Foresight\, a tool for hazard identification and mitigation. Foresight is a tool built to help frontline employees recognize and mitigate hazards on their jobsite that they will face that day. Building off our recognize\, protect\, and reconsider action cycle\, Foresight keeps our most serious areas of significant injury and fatality at the forefront of our employee’s consideration every day. CATEGORIES:BREAKOUT LOCATION:Windows\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:ba0c9baf7aabdd2f07b3427ea91302a4 URL:http://2026communityofhumanandorga.sched.com/event/ba0c9baf7aabdd2f07b3427ea91302a4 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T193500Z DTEND:20260624T202500Z SUMMARY:From Scrappy to Happy - Practical Strategies for Resource-Constrained Organizations DESCRIPTION:Organizations with limited resources often assume meaningful HSE improvement requires new programs\, technology\, or headcount. In reality\, some of the most effective improvements come from better leadership behaviors\, clearer priorities\, and stronger system design. This session challenges the myth that progress requires capital and demonstrates how Human and Organizational Performance (HOP) can drive real results in scrappy\, fast-moving environments.\n\n\nGrounded in real-world experience\, the session explores why traditional\, compliance-heavy approaches often fail to prevent serious incidents in resource-constrained organizations and how a human-centered HOP approach provides a practical alternative. Participants are introduced to core HOP principles—learning from normal work\, understanding variability\, and designing systems that support people under real conditions—in ways that are immediately applicable.\n\n\nA key focus is serious injury and fatality prevention through identification and strengthening of critical controls\, using simple\, no-cost risk assessment techniques. The session also highlights leadership behaviors that influence trust\, learning\, and culture without formal programs or additional resources. Participants will leave with practical tools and zero-cost actions they can implement immediately. CATEGORIES:BREAKOUT LOCATION:Gold\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:120c54736ff4663326dd5daae63cb64b URL:http://2026communityofhumanandorga.sched.com/event/120c54736ff4663326dd5daae63cb64b END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T193500Z DTEND:20260624T202500Z SUMMARY:From Training to Risk Reduction How Visualization Connects Learning to Real - World Safety Outcomes DESCRIPTION:Elite athletes visualize failure before it happens\, yet most organizations wait for an incident to learn. What if frontline workers were trained like top performers instead of compliance check boxes?\n\n\nOrganizations invest significant time and resources in training yet many struggle to prove how learning translates into real-world performance and measurable risk reduction. Completion rates and certifications may demonstrate participation\, but they rarely indicate readiness decision quality or the ability to perform under pressure.\n\n\nHigh-performing athletes do not rely on repetition alone. They use visualization to mentally rehearse high-risk scenarios anticipate mistakes and execute effectively when it matters most. This session challenges leaders to apply the same performance principle to frontline work where the cost of failure includes injuries downtime regulatory exposure and reputational risk.\n\n\nThe session explores how organizations can move beyond compliance-based learning by connecting training visualization and operational data. By linking learning programs with incidents\, near misses\, audits\, human performance indicators and making risk visible organizations can enable frontline teams to mentally rehearse the scenarios they are most likely to face. This approach transforms training from a static event into a dynamic system that reinforces critical behaviors before incidents occur. Attendees will learn practical executive-relevant approaches for aligning learning investments with real operational risk improving frontline adoption and creating continuous feedback loops between learning EHS and operations. The session highlight show connected systems allow leaders to measure what truly matters preparedness performance and risk reduction. \n\n\nKey takeaways include:\nHow to shift learning from a compliance requirement to a performance and risk management leverWhy visualization is a proven but underutilized capability in frontline safety and operationsHow to connect training with real-world safety and operational data to drive relevanceStrategies for improving frontline engagement without adding burdenMetrics that reflect readiness behavior change and impact on risk \; CATEGORIES:BREAKOUT LOCATION:Tower Court B\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:4a7d6d0c7fe12886737b811ddd41dff9 URL:http://2026communityofhumanandorga.sched.com/event/4a7d6d0c7fe12886737b811ddd41dff9 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T193500Z DTEND:20260624T202500Z SUMMARY:HOP in a BOX! How one utility built a culture of learning with their contractor partners to drive business success. DESCRIPTION:HOP\, In a Box! – Accelerating Human and Organizational Performance Across Boundaries\nWhen direct control isn’t possible\, how can organizations help partners adopt Human Performance Improvement (HPI) principles? At Southern Company Gas\, we faced this challenge with our contract partners and developed HOP\, In a Box! a scalable approach grounded in the Principles of Human Performance Improvement and the use of Learning Teams to understand contractor utility damage events. \;\n \;\nThis initiative delivered free\, modular webinars and mobile resources to guide partners\, many of which were small companies without resources to hire consultants\, through building a business case\, understanding HPI fundamentals\, implementing strategies\, and applying learning teams for event response. By making HPI tools accessible and copyright‑free\, we enabled partners to integrate HOP concepts into their own organizations without mandates or barriers.\n \;\nThe result: measurable reductions in contractor facility damages and stronger learning cultures. This presentation shares how democratizing HPI resources can foster reliability\, resilience\, and sustained performance improvement across organizational boundaries. CATEGORIES:BREAKOUT LOCATION:Denver\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:d6df553d885c9a441d456281d9b4dcdb URL:http://2026communityofhumanandorga.sched.com/event/d6df553d885c9a441d456281d9b4dcdb END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T193500Z DTEND:20260624T202500Z SUMMARY:Most organizations collect data. Few scale operational learning. DESCRIPTION:Operational waste\, such as rework\, friction\, workarounds\, delays\, duplicated steps\, and overcomplicated controls\, is often your earliest signal of system stress. These are not just productivity problems. They are indicators that Work-as-Imagined (WAI) and Work-as-Done (WAD) are drifting apart.\n\n\nMost organizations manage to the Black Line\, the procedures\, rules\, and documented controls that describe how work should happen. But performance actually lives in the Blue Line\, how work really gets done under real-world pressure\, variability\, and constraint.\n\n\nThe gap between Black Line and Blue Line is where learning lives. And it’s also where waste\, friction\, control erosion\, and weak signals begin to accumulate. Most safety systems focus on closing compliance gaps. High-performing systems focus on understanding alignment gaps.\n\n\nThis session explores how HOP and operational learning tools\, like the 4Ds\, and AI can help you systematically learn from everyday operations at scale\, not just from incidents. Instead of waiting for failure\, you’ll discover how to surface early indicators of system strain by examining where WAI and WAD diverge across sites\, teams\, and environments.\n\n\nYou’ll learn how operational waste reveals:\nWhere work is “Difficult” and creating cognitive overloadWhere processes are “Different” and introducing instabilityWhere exposure is becoming “Dangerous” beneath normal productionWhere systems are “Dumb” adding steps that no longer make senseThese signals show up long before injury or loss. They show up in everyday work.\n\n\nTo scale this learning\, organizations must move beyond isolated conversations and static reports. This scaling will be constrained without using AI as a Learning Amplifier\, Not a Control Mechanism. An ethical and human-centered approach to AI is vital. AI should be:\nA pattern amplifier\, not a people predictorA sensemaking assistant\, not a decision-makerA weak signal detector\, not a surveillance toolA conversation catalyst\, not a compliance enforcerAI helps connect Blue Line realities across operations. Humans interpret the meaning.\n\n CATEGORIES:BREAKOUT LOCATION:Windows\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:1a05c0f1d19189a3c01a46ab58e1ad61 URL:http://2026communityofhumanandorga.sched.com/event/1a05c0f1d19189a3c01a46ab58e1ad61 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T193500Z DTEND:20260624T202500Z SUMMARY:Next HOP Frontier: The Digital Fork in the Road-Tools That Police vs. Tools That Enablerontier DESCRIPTION:By 2026\, digital JSAs\, operational digital twins\, sentry cobots\, AI copilots\, and wearable technologies are no longer futuristic concepts — they are becoming part of everyday work. Yet these same technologies sit at a critical crossroads: they can be used to surveil people to ensure they do work compliantly\, or to design systems so people can work safely.\nThe difference isn’t the technology. It’s intent.\nThis session takes participants through a “day in the life” of three roles in 2026 — a frontline worker\, a manager\, and an engineer — each interacting with advanced digital tools. For each role\, two possible futures are explored. In one\, technology becomes a compliance engine\, amplifying oversight\, reinforcing blame\, and threatening professional identity and expertise. In the other\, technology becomes a capacity-building partner\, reshaping work design\, revealing hidden constraints\, and enabling resilient human performance.\nDrawing on Human and Organizational Performance (HOP\, the session explores a central tension of innovation: every innovation threatens someone’s expertise — and resistance is often a rational and predictable response. Participants will examine how intent\, governance\, and organizational learning practices determine whether technology becomes a digital tattletale or a cognitive aid.\nThis session explores the next frontier of HOP: designing digital systems that support how \;humans actually think\, learn\, and perform. \n\n\n\n\n\n CATEGORIES:BREAKOUT LOCATION:Spruce\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:7c9f152590f3a78550fef754d04a472a URL:http://2026communityofhumanandorga.sched.com/event/7c9f152590f3a78550fef754d04a472a END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T193500Z DTEND:20260624T202500Z SUMMARY:Part I Proactive Safety in Action: Exploring Practical Tools for Any Industry DESCRIPTION:In this session\, attendees will learn emerging modern safety science principles through the experience of Children’s Hospitals’ Solutions for Patient Safety (SPS)\, the leading North American safety network aiming to eliminate serious harm in children’s hospitals. Through an all teach\, all learn philosophy\, SPS member hospitals are applying proactive safety approaches to achieve breakthrough results. While rooted in healthcare\, the principles and tools discussed are broadly applicable to safety-critical work across industries and align with HOP principles. \;\nLearners will be introduced to SPS proactive safety tools and will be provided an overview of how this structured approach promoted learning from everyday work in network hospitals. Participants will then engage in interactive activities and learn how to apply two specific proactive safety tools: proactive safety huddles and walk-through talk-through. These easy-to-use tools support the creation of safer\, more reliable systems by learning from normal work at the frontline in complex operational environments. Proactive safety huddles are an interdisciplinary huddle used to anticipate and mitigate potential risks before an undesirable event occurs. Walk-through talk-through is a method for learning directly from frontline team members about gaps between work-as-done and work-as-imagined for a specific critical task\, leading to opportunities for system optimization. \;\nProactive safety huddles and walk-through talk-through are specifically designed to support and enhance the performance of our frontline workforce\, setting a path to excellence in organizational outcomes. Practical applications will be highlighted so that participants can take these proactive safety tools back to their organizations and immediately put them into use. CATEGORIES:DOUBLE BREAKOUT LOCATION:Century\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:fa32dbe8d814efc38524e525caea0611 URL:http://2026communityofhumanandorga.sched.com/event/fa32dbe8d814efc38524e525caea0611 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T193500Z DTEND:20260624T202500Z SUMMARY:Part I: Bridging the Gap: From Energy Hazards to Human-Centered Solutions DESCRIPTION:Part I of II\n\nIn high-risk work\, we often separate what can harm us (energy) from how work actually gets done (human performance). This disconnect creates blind spots that no amount of compliance or coaching can fully close.\n\n\nThis session explores how to bridge that gap by integrating energy-based safety with Human & Organizational Performance (HOP). Using practical field examples and operational scenarios\, we’ll examine how unseen energy sources and normal human adaptations intersect—and why that intersection is where safety is truly won or lost.\nParticipants will walk away with:\nA clearer way to identify and think about energy hazards beyond the obvious (gravity and motion)Insight into how system conditions shape human decisions and exposure to energyPractical approaches to align hazard recognition\, system design\, and human performance in real workRather than focusing on eliminating error or controlling behavior\, this session reframes safety as a function of designing systems that account for both energy and the realities of human work.\nIf we want better outcomes\, we need better alignment between energy\, systems\, and people.\n\n CATEGORIES:DOUBLE BREAKOUT LOCATION:Tower Court A\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:4fee32d69b97b29f8547da7a23f6fbd0 URL:http://2026communityofhumanandorga.sched.com/event/4fee32d69b97b29f8547da7a23f6fbd0 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T202500Z DTEND:20260624T203500Z SUMMARY:Break- 10 minutes DESCRIPTION:\n\n CATEGORIES:BREAK LOCATION:Grand Ballroom Foyer\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:b2030f726b57f7b6e307dabd6668c78a URL:http://2026communityofhumanandorga.sched.com/event/b2030f726b57f7b6e307dabd6668c78a END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T203500Z DTEND:20260624T212500Z SUMMARY:From Principles to Practice: Operationalizing HOP for Real-World Impact DESCRIPTION:Human and Organizational Performance (HOP) principles have been in existence for decades\, distilled from research\, field experience\, and lessons learned across various industries. These principles are deceptively simple—recognizing human fallibility\, understanding that context drives behavior\, and valuing learning as a core mechanism for improvement. Yet knowing the principles and living them are two very different challenges. CATEGORIES:BREAKOUT LOCATION:Spruce\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:3fc6f964920aa0aecfcaa81d4483fb65 URL:http://2026communityofhumanandorga.sched.com/event/3fc6f964920aa0aecfcaa81d4483fb65 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T203500Z DTEND:20260624T212500Z SUMMARY:Making Decisions In High Risk Environments DESCRIPTION:Frontlines workers are hired to complete tasks. Sometimes those tasks are completed in dynamic environments working close to high energy. Cognitive overload is a real issue for workers adapting to solve problems\, especially if a task is unfamiliar. CATEGORIES:BREAKOUT LOCATION:Silver\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:a52499aeb172a0bd81cb7476630e1fba URL:http://2026communityofhumanandorga.sched.com/event/a52499aeb172a0bd81cb7476630e1fba END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T203500Z DTEND:20260624T212500Z SUMMARY:Will AI Replace the Safety Practitioner? A Live Debate (You’re the Jury) DESCRIPTION:Artificial Intelligence is already drafting risk assessments\, analysing incident data\, generating safety communications\, and automating assurance workflows. But does that trajectory end with AI supporting safety practice—or replacing it? This double breakout session uses a structured\, high-energy debate format to test that question in real time\, separating hype from operational reality and exposing what “replacement” really means in complex sociotechnical systems.\nIn the first 50-minute session\, participants will nominate as speakers and be randomly allocated to either the Affirmative (“AI will replace the Safety Practitioner”) or the Negative (“AI will not replace the Safety Practitioner”). Teams will rapidly build their case using guided prompts and fast research\, while the rest of the room engages in a facilitated\, interactive discussion to surface assumptions\, evidence\, risks\, and ethical boundaries. Together we will map the strongest arguments on both sides—covering capability\, accountability\, regulation\, human judgement\, leadership\, organisational learning\, and the messy realities of work-as-done.\n\n\nIn the second 50-minute session\, the room becomes a formal debating chamber. Teams deliver timed opening statements\, structured rebuttals\, and closing arguments\, supported by a timekeeper and clear rules of engagement. The audience acts as adjudicators\, voting on the winner and sharing the reasoning behind their decision. The facilitator will officiate\, synthesise themes\, and provide feedback—connecting debate insights to practical implications for the safety profession: what to automate\, what to augment\, what to protect\, and what new capability the next generation of safety practitioners will need.\n\n\nParticipants will leave with a sharper\, evidence-informed view of AI’s realistic role in safety—and a clearer line between tasks that can be mechanised and responsibilities that must remain human-led. CATEGORIES:BREAKOUT LOCATION:Gold\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:dbaa4445242891af1e2f797776e98152 URL:http://2026communityofhumanandorga.sched.com/event/dbaa4445242891af1e2f797776e98152 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T203500Z DTEND:20260624T212500Z SUMMARY:Part I Afraid to Say We Are Afraid DESCRIPTION:Every single one of us has an internal script that tells us we aren’t good enough.  \;Every. Single. One.  \;And our fear of naming our fear is holding us back.  \;When was the last time you heard a leader say\, “Give me a moment. I’m experiencing fear\, and I’m worried it will impact what I do next?” Instead\, we allow fight or flight to sweep us into our unconscious patterned behaviors: command and control\, anger\, disengagement\, overthinking- the very things that reinforce a culture of disconnection and fear.  \;Around and around we go. This cycle is compounded by the fact that we are inundated with knowing about leadership—articles\, frameworks\, titles of the “good” types of leaders\, endless “you should’s.” Guess what? We know. We KNOW! We want to be those leaders. Desperately. And yet we feel stuck. It turns out that knowing what makes us strong leaders isn’t enough.  \;We cannot KNOWLEDGE ourselves into new behaviors\, and we feel guilty that we can’t.  \;\n\n\nIt takes two things to break this cycle:\nWe must acknowledge fear in the moment (it is a normal part of the human experience anyway)\nWe must have skills we can rely on when things get “hot.”\n
\nLet’s begin with a practice Brene Brown practice calls “Above/Below the line\,” (Strong Ground\, 2025). Brene and her team use the model below (attributed to Robert Kiyosaki) to reinforce the power of acknowledging fear (the “line”) and choosing to stay ABOVE it by intentionally selecting our behaviors instead of allowing our own “below the line” unconscious behaviors to drive.  \;Brene refers to the pause and acknowledgement of fear as the divider.  \;This line separates the moments when we are able to act as coach creator\, or challenger\, from our more common fear-driven defaults of hero\, victim\, or villain. If you are confident you never react as hero\, victim\, or villain- we encourage you to challenge that belief.  \;\n\n\nAwareness of fear is the first step.  \;It plants our feet on the line and introduces the possibility of choosing an intentional response. Staying above the line requires a whole lot more than just insight/knowledge.  \;In fact\, if you are like us\, it can feel like an all-out cat fight!  \; Staying anchored above the line requires us to endure discomfort. It turns out that change does not happen at the speed of our knowing—but at the speed of our nervous systems- those same nervous systems often flooded by “I’m not good enough”. Even when emotions are raw\, this requires us to hold discomfort\, to pause\, and to stay present with ourselves.  \;We think of it like the ability to hold our own hands.  \;\n\n\nNo one can do this work for us. Psychological safety in the environment is necessary—but insufficient. We must find our own pause buttons and learn to press them in the moments that matter— unlocking capacity by naming that we are experiencing fear\, challenging the beliefs that we are not good enough\,  \;and trusting our own ability to engage intentionally.  \; Only then can we move from our patterned reactions to intentional action—to build trust with those around us\, which enables learning. This is how we get unstuck.

\n\n\nFear-driven “below the line” patterns look like telling\, power-over\, disengagement\, silence\, anger\, over-emotion\, over-analysis\, and overwork. These behaviors disconnect us from others and further dysregulate our nervous systems in a self-reinforcing loop. We don’t choose them consciously.  \;We don’t wake up in the morning and set a goal to be the hero\, or to assume a victim mentality. We have learned those patterns throughout our lives\, and in some settings they are even reinforced/rewarded.  \;We all have been in huddles that celebrate the heroes who let fear drive and circumvent a system.  \;\n\n\nSo\, first we must acknowledge our own fears and build our ability to endure discomfort.  \;Then\, we reach for specific skills we have already practiced in a safe environment. \;\n \;\nConnection-building “above the line” behaviors—curiosity\, listening\, and genuine questions—interrupt this loop and create the conditions for learning and trust. One of our anchors in this work has been the book Humble Inquiry by H Shein\, which offers a practical pathway for staying “above the line” by inviting curiosity in place of certainty\, especially when fear is present. Schein emphasizes asking genuine\, open questions that reduce defensiveness\, build trust\, and keep relationships intact—creating the conditions where people speak more freely and notice fear without being driven by it. In this way\, Humble Inquiry becomes a framework for interrupting patterned reactions and intentionally choosing connection\, learning\, and shared understanding.\n\n\nWhen the three of us coach teams\, we use a set of balancing skills (think of them helping you balance on top of the line).  \;We print the icons on a physical piece of paper for each team member so they... CATEGORIES:DOUBLE BREAKOUT LOCATION:Tower Court B\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:4df3ecd3b352a6c3e302cb3ed329f2bb URL:http://2026communityofhumanandorga.sched.com/event/4df3ecd3b352a6c3e302cb3ed329f2bb END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T203500Z DTEND:20260624T212500Z SUMMARY:Part I Don't Wait (for Incident to Occur) - Learn from Everyday Work using HOP Principles DESCRIPTION:Part 1 of 2 \nSignificant risks hide in our daily successes\, but we don't have to wait for incidents to occur to learn -- we can learn every day through good habits\, routines\, and structured daily debriefs. Drawing on concepts from his 2026 book\, Safety Science for Outdoor & Experiential Education\, Steve Smith will provide an overview of HOP Principles and invite participants to practice debriefing through two different lenses - a traditional approach\, and a HOP-informed approach. What are effective ways to use daily debriefs and guiding questions to understand the difference between work-as-imagined and work-as-done? This session will be 50% presentation\, 50% hands-on-practice and applying the concepts from the presentation to actual\, recent events and participant experiences\, in the spirit of learning\, not blaming. \n\n\n\n CATEGORIES:DOUBLE BREAKOUT LOCATION:Spruce\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:b9207aa878415659f17ecd43c525ac63 URL:http://2026communityofhumanandorga.sched.com/event/b9207aa878415659f17ecd43c525ac63 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T203500Z DTEND:20260624T212500Z SUMMARY:Part I Understanding Worker Adaptability DESCRIPTION:In this information packed session\, participants will gain a deeper understanding of the elements that drive worker adaptability during the performance of their tasks. We will look at both the physical and performance hazards impacting individuals during task performance. Provide definitions to abide by so there is no debate on what is being talked about. And lastly provide a process that can be followed immediately upon return to work so they can determine drivers of worker adaptability. \; CATEGORIES:DOUBLE BREAKOUT LOCATION:Windows\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:5c0e050b06a9b852cfd18abb7e743b2d URL:http://2026communityofhumanandorga.sched.com/event/5c0e050b06a9b852cfd18abb7e743b2d END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T203500Z DTEND:20260624T212500Z SUMMARY:Part II Proactive Safety in Action: Exploring Practical Tools for Any Industry DESCRIPTION:In this session\, attendees will learn emerging modern safety science principles through the experience of Children’s Hospitals’ Solutions for Patient Safety (SPS)\, the leading North American safety network aiming to eliminate serious harm in children’s hospitals. Through an all teach\, all learn philosophy\, SPS member hospitals are applying proactive safety approaches to achieve breakthrough results. While rooted in healthcare\, the principles and tools discussed are broadly applicable to safety-critical work across industries and align with HOP principles. \;\nLearners will be introduced to SPS proactive safety tools and will be provided an overview of how this structured approach promoted learning from everyday work in network hospitals. Participants will then engage in interactive activities and learn how to apply two specific proactive safety tools: proactive safety huddles and walk-through talk-through. These easy-to-use tools support the creation of safer\, more reliable systems by learning from normal work at the frontline in complex operational environments. Proactive safety huddles are an interdisciplinary huddle used to anticipate and mitigate potential risks before an undesirable event occurs. Walk-through talk-through is a method for learning directly from frontline team members about gaps between work-as-done and work-as-imagined for a specific critical task\, leading to opportunities for system optimization. \;\nProactive safety huddles and walk-through talk-through are specifically designed to support and enhance the performance of our frontline workforce\, setting a path to excellence in organizational outcomes. Practical applications will be highlighted so that participants can take these proactive safety tools back to their organizations and immediately put them into use. CATEGORIES:DOUBLE BREAKOUT LOCATION:Century\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:174dc5b1a51e4c84ae6c7445edf11362 URL:http://2026communityofhumanandorga.sched.com/event/174dc5b1a51e4c84ae6c7445edf11362 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T203500Z DTEND:20260624T212500Z SUMMARY:Part II: Bridging the Gap: From Energy Hazards to Human-Centered Solutions DESCRIPTION:Part II of II \n\nIn high-risk work\, we often separate what can harm us (energy) from how work actually gets done (human performance). This disconnect creates blind spots that no amount of compliance or coaching can fully close.\n\n\nThis session explores how to bridge that gap by integrating energy-based safety with Human & Organizational Performance (HOP). Using practical field examples and operational scenarios\, we’ll examine how unseen energy sources and normal human adaptations intersect—and why that intersection is where safety is truly won or lost.\nParticipants will walk away with:\nA clearer way to identify and think about energy hazards beyond the obvious (gravity and motion)Insight into how system conditions shape human decisions and exposure to energyPractical approaches to align hazard recognition\, system design\, and human performance in real workRather than focusing on eliminating error or controlling behavior\, this session reframes safety as a function of designing systems that account for both energy and the realities of human work.\nIf we want better outcomes\, we need better alignment between energy\, systems\, and people.\n\n CATEGORIES:DOUBLE BREAKOUT LOCATION:Tower Court A\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:5b7d843c3b21969d643bf1683525de38 URL:http://2026communityofhumanandorga.sched.com/event/5b7d843c3b21969d643bf1683525de38 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T212500Z DTEND:20260624T213500Z SUMMARY:Break- 10 minutes DESCRIPTION:\n CATEGORIES:BREAK LOCATION:Grand Ballroom Foyer\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:f6454279dc5d7902868a032c033b2654 URL:http://2026communityofhumanandorga.sched.com/event/f6454279dc5d7902868a032c033b2654 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T213500Z DTEND:20260624T222500Z SUMMARY:Daily Planning Conversation: Operationalizing Learning Where Work Actual Happens DESCRIPTION:Human and Organizational Performance (HOP) reminds us that error is normal\, context drives behavior\, learning is vital\, and how leaders respond matters. But how do we know whether these principles are truly alive in an organization?\n\n\nThe answer may be found in language.\n\n\nThis session explores how the everyday language used between frontline leaders and crews during planning conversations serves as a real-time indicator of system health\, psychological safety\, and learning capacity. Drawing on analysis of millions of operational conversations\, we examine how patterns in questioning\, participation\, hazard discussion\, and tone reveal whether an organization is fostering engagement or reinforcing compliance.\n\n\nWork environments characterized by stronger conversational quality demonstrated significantly lower incident likelihood\, suggesting that language itself can function as a leading indicator of operational risk.\n\n\nBy making workplace dialogue visible through simple capture and scalable language analysis\, organizations can move beyond lagging metrics and begin measuring level of psychological safety\, risk\, performance and learning capacity directly. This session offers a practical framework and field proven platform for leaders seeking to operationalize HOP principles by paying close attention to the words that shape performance every day. CATEGORIES:BREAKOUT LOCATION:Tower Court A\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:588bdf6aa676b0842319920c395b74ed URL:http://2026communityofhumanandorga.sched.com/event/588bdf6aa676b0842319920c395b74ed END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T213500Z DTEND:20260624T222500Z SUMMARY:From Safety Setbacks to Sustainable Excellence: Boulder Scientific's HOP Implementation Journey and ROI Roadmap DESCRIPTION:Boulder Scientific Company\, a specialty chemical manufacturer based in Mead\, Colorado\, faced significant challenges following its acquisition by a private equity firm in 2019. The firm's objective was to revitalize the organization\, enhance its value\, and position it for profitable resale\, with a critical focus on overhauling its safety approach and outcomes. Initial efforts employing traditional safety methodologies not only failed to yield improvements but exacerbated existing issues\, leading to deteriorating performance metrics.\n\n\nSeeking an innovative solution\, Boulder Scientific engaged G.R.I.T. USA Inc. to develop and execute a comprehensive Human and Organizational Performance (HOP) roadmap and implementation strategy. Now in the third year of this multi-phase initiative\, the organization has achieved remarkable progress. By the conclusion of the second year\, Boulder Scientific received recognition from the Society of Chemical Manufacturers & Affiliates (SOCMA) for its exemplary safety achievements\, underscoring the efficacy of HOP strategies and methodologies in fostering a resilient safety culture.\n\n\nThis presentation will detail the HOP implementation process\, highlighting key strategies that bridged strategic objectives with frontline operations. Attendees will gain insights into quantifiable return on investment (ROI) metrics\, including reductions in incident rates\, enhanced operational efficiency\, and financial gains that supported the private equity turnaround goals. Furthermore\, a structured five-year roadmap will be outlined\, enabling organizations to transition to full independence from external consultants while sustaining long-term HOP integration. Through this case study\, participants will acquire practical tools for driving cultural transformation\, risk mitigation\, and performance optimization in high-stakes industries. CATEGORIES:BREAKOUT LOCATION:Denver\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:ca09c7b7216ccbf2693b73380a220590 URL:http://2026communityofhumanandorga.sched.com/event/ca09c7b7216ccbf2693b73380a220590 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T213500Z DTEND:20260624T222500Z SUMMARY:It Made Sense at the Time: The Fundamentals of HOP DESCRIPTION:What if we told you that human error isn’t the problem – it’s the key to improvement?  \;Welcome to the world of Human and Organizational Performance (HOP)\, where failure isn’t a dead end but a doorway to learning.  \;In this engaging and eye-opening session\, we’ll break down the core principles of HOP\, exploring how organizations can shift from a culture of blame to one of resilience\, adaptability\, and continuous improvement.  \; Through real-world examples\, interactive discussion\, and practical takeaways\, you’ll discover why traditional safety and performance models fall short – and how embracing a HOP mindset can drive better outcomes for individuals\, teams\, and entire organizations.  \;Whether you’re new to HOP or looking to reinforce foundational concepts\, this session will challenge the way you think about mistakes\, accountability\, and success.  \; CATEGORIES:BREAKOUT LOCATION:Silver\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:f529459b8c1371b9271ee1dbb3574173 URL:http://2026communityofhumanandorga.sched.com/event/f529459b8c1371b9271ee1dbb3574173 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T213500Z DTEND:20260624T222500Z SUMMARY:Necessary Context for Leading Neurodiverse Teams DESCRIPTION:Neurodivergent\, Neurotypical\, Neurodiverse – These terms keep popping up in social media as a rapidly increasing contingent of the public self identifies as having an atypical neurotype. What does this mean for those of us working in Safety\, Quality\, and Organization Learning roles? How do we make the most of this new awareness to raise our social Intelligence Quotients and foster both deeper understanding and greater team efficiency.\n\n\nDisclaimer: I am not a clinician. I am not a neuroscientist. What I am is a Late diagnosed Autistic with ADHD who has become a consumer of content put out by the neurodivergent community\, both scientific and social. Everything I take in is carefully curated and catalogued in the ever-curious\, correlation-based\, content management system in my brain. However\, frequently this data is repackaged in a way that people have found relatable\, meaningful\, and informative\, so I keep building binders and developing abstracts.  \; In this 50 minute breakout I will provide some social context for Understanding the differences in Communications and Processing styles for our Neurodivergent teammates and start a dialogue about how to better integrate their unique perspectives into our learning teams.\n\n CATEGORIES:BREAKOUT LOCATION:Century\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:8f74f91d3b00725df82282ae1cc29c9f URL:http://2026communityofhumanandorga.sched.com/event/8f74f91d3b00725df82282ae1cc29c9f END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T213500Z DTEND:20260624T222500Z SUMMARY:Quantifying What Counts: The True ROI of Organizational Learning DESCRIPTION:How much money do large corporations spend on coffee each year?  \;The answer is often millions of dollars.  \;Compare that to their investment in disciplined organizational learning... and you will see that coffee frequently wins by a large margin!\n\nThis is not an indictment of coffee!  \;But it does raise an important question: Why do organizations routinely underinvest in the systems that reduce failure\, strengthen margins\, and build resilience?\n\nOrganizations invest in training\, investigations\, learning reviews\, and improvement initiatives.  \;Yet few can clearly articulate the return on those investments.  \;As a result\, organizational learning is often reactive and compliance-driven rather than positioned as a strategic capability.  \;That gap represents a significant lost opportunity.\n\nThis session explores how to quantify what truly counts.\n\nRather than reducing learning to financial metrics alone\, we will examine ROI as a systems design question: How does organizational learning reduce problem burden\, strengthen safety and operational buffer\, improve decision quality\, and enhance long-term performance.  \;And how do we measure impact?\n\nParticipants will explore a practical framework built around three elements:\n\n• Problem Burden – The quantitative and qualitative costs of recurring failures\, inefficiencies\, and unmanaged risk\n• Learning Capability Investment – The investment required to build and sustain disciplined learning systems\n• Return – Risk reduction\, stability\, decision quality\, and operational resilience\n\nThrough real-world examples across high-risk industries\, we will examine:\nHow to model the cost of reactive learningHow to view organizational learning as a strategic investmentHow to communicate learning value in the language of decision makersHow to avoid “learning activity” that produces motion without measurable impact CATEGORIES:BREAKOUT LOCATION:Denver\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:b08cf4206d09e0c030aa65989a030868 URL:http://2026communityofhumanandorga.sched.com/event/b08cf4206d09e0c030aa65989a030868 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T213500Z DTEND:20260624T222500Z SUMMARY:Will AI Replace the Safety Practitioner? A Live Debate (You’re the Jury) DESCRIPTION:Artificial Intelligence is already drafting risk assessments\, analysing incident data\, generating safety communications\, and automating assurance workflows. But does that trajectory end with AI supporting safety practice—or replacing it? This double breakout session uses a structured\, high-energy debate format to test that question in real time\, separating hype from operational reality and exposing what “replacement” really means in complex sociotechnical systems.\nIn the first 50-minute session\, participants will nominate as speakers and be randomly allocated to either the Affirmative (“AI will replace the Safety Practitioner”) or the Negative (“AI will not replace the Safety Practitioner”). Teams will rapidly build their case using guided prompts and fast research\, while the rest of the room engages in a facilitated\, interactive discussion to surface assumptions\, evidence\, risks\, and ethical boundaries. Together we will map the strongest arguments on both sides—covering capability\, accountability\, regulation\, human judgement\, leadership\, organisational learning\, and the messy realities of work-as-done.\n\n\nIn the second 50-minute session\, the room becomes a formal debating chamber. Teams deliver timed opening statements\, structured rebuttals\, and closing arguments\, supported by a timekeeper and clear rules of engagement. The audience acts as adjudicators\, voting on the winner and sharing the reasoning behind their decision. The facilitator will officiate\, synthesise themes\, and provide feedback—connecting debate insights to practical implications for the safety profession: what to automate\, what to augment\, what to protect\, and what new capability the next generation of safety practitioners will need.\n\n\nParticipants will leave with a sharper\, evidence-informed view of AI’s realistic role in safety—and a clearer line between tasks that can be mechanised and responsibilities that must remain human-led.\n\n CATEGORIES:BREAKOUT LOCATION:Gold\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:fdad1a478c2aa015e03494b9b6661142 URL:http://2026communityofhumanandorga.sched.com/event/fdad1a478c2aa015e03494b9b6661142 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T213500Z DTEND:20260624T222500Z SUMMARY:Part II Afraid to Say We Are Afraid DESCRIPTION:Note:  \;This is Part II of a two‑part session and is designed to be attended after Part I. \n\nEvery single one of us has an internal script that tells us we aren’t good enough. Every. Single. One. And our fear of naming our fear is holding us back. When was the last time you heard a leader say\, “Give me a moment. I’m experiencing fear\, and I’m worried it will impact what I do next?” Instead\, we allow fight or flight to sweep us into our unconscious patterned behaviors: command and control\, anger\, disengagement\, overthinking- the very things that reinforce a culture of disconnection and fear. Around and around we go. This cycle is compounded by the fact that we are inundated with knowing about leadership—articles\, frameworks\, titles of the “good” types of leaders\, endless “you should’s.” Guess what? We know. We KNOW! We want to be those leaders. Desperately. And yet we feel stuck. It turns out that knowing what makes us strong leaders isn’t enough. We cannot KNOWLEDGE ourselves into new behaviors\, and we feel guilty that we can’t. \n\n\nIt takes two things to break this cycle:\nWe must acknowledge fear in the moment (it is a normal part of the human experience anyway)\nWe must have skills we can rely on when things get “hot.”\n
\nLet’s begin with a practice Brene Brown practice calls “Above/Below the line\,” (Strong Ground\, 2025). Brene and her team use the model below (attributed to Robert Kiyosaki) to reinforce the power of acknowledging fear (the “line”) and choosing to stay ABOVE it by intentionally selecting our behaviors instead of allowing our own “below the line” unconscious behaviors to drive. Brene refers to the pause and acknowledgement of fear as the divider. This line separates the moments when we are able to act as coach creator\, or challenger\, from our more common fear-driven defaults of hero\, victim\, or villain. If you are confident you never react as hero\, victim\, or villain- we encourage you to challenge that belief. \n\n\nAwareness of fear is the first step. It plants our feet on the line and introduces the possibility of choosing an intentional response. Staying above the line requires a whole lot more than just insight/knowledge. In fact\, if you are like us\, it can feel like an all-out cat fight! Staying anchored above the line requires us to endure discomfort. It turns out that change does not happen at the speed of our knowing—but at the speed of our nervous systems- those same nervous systems often flooded by “I’m not good enough”. Even when emotions are raw\, this requires us to hold discomfort\, to pause\, and to stay present with ourselves. We think of it like the ability to hold our own hands. \n\n\nNo one can do this work for us. Psychological safety in the environment is necessary—but insufficient. We must find our own pause buttons and learn to press them in the moments that matter— unlocking capacity by naming that we are experiencing fear\, challenging the beliefs that we are not good enough\, and trusting our own ability to engage intentionally. Only then can we move from our patterned reactions to intentional action—to build trust with those around us\, which enables learning. This is how we get unstuck.

\n\n\nFear-driven “below the line” patterns look like telling\, power-over\, disengagement\, silence\, anger\, over-emotion\, over-analysis\, and overwork. These behaviors disconnect us from others and further dysregulate our nervous systems in a self-reinforcing loop. We don’t choose them consciously. We don’t wake up in the morning and set a goal to be the hero\, or to assume a victim mentality. We have learned those patterns throughout our lives\, and in some settings they are even reinforced/rewarded. We all have been in huddles that celebrate the heroes who let fear drive and circumvent a system. \n\n\nSo\, first we must acknowledge our own fears and build our ability to endure discomfort. Then\, we reach for specific skills we have already practiced in a safe environment. \n \nConnection-building “above the line” behaviors—curiosity\, listening\, and genuine questions—interrupt this loop and create the conditions for learning and trust. One of our anchors in this work has been the book Humble Inquiry by H Shein\, which offers a practical pathway for staying “above the line” by inviting curiosity in place of certainty\, especially when fear is present. Schein emphasizes asking genuine\, open questions that reduce defensiveness\, build trust\, and keep relationships intact—creating the conditions where people speak more freely and notice fear without being driven by it. In this way\, Humble Inquiry becomes a framework for interrupting patterned reactions and intentionally choosing connection\, learning\, and shared understanding.\n\n\nWhen the three of us coach teams\, we use a set of balancing skills (think of them helping you balance on top of the line). We print the icons on a physical piece of paper for each team member so they have something tangible to hold onto. And then we practice t... CATEGORIES:DOUBLE BREAKOUT LOCATION:Tower Court B\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:9d0a0003be83802b0c043fd803f77371 URL:http://2026communityofhumanandorga.sched.com/event/9d0a0003be83802b0c043fd803f77371 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T213500Z DTEND:20260624T222500Z SUMMARY:Part II Don't Wait (for Incident to Occur) - Learn from Everyday Work using HOP Principles DESCRIPTION:Part 2\n\nSignificant risks hide in our daily successes\, but we don't have to wait for incidents to occur to learn -- we can learn every day through good habits\, routines\, and structured daily debriefs. Drawing on concepts from his 2026 book\, Safety Science for Outdoor & Experiential Education\, Steve Smith will provide an overview of HOP Principles and invite participants to practice debriefing through two different lenses - a traditional approach\, and a HOP-informed approach. What are effective ways to use daily debriefs and guiding questions to understand the difference between work-as-imagined and work-as-done? This session will be 50% presentation\, 50% hands-on-practice and applying the concepts from the presentation to actual\, recent events and participant experiences\, in the spirt of learning\, not blaming. \n\n\n\n CATEGORIES:DOUBLE BREAKOUT LOCATION:Spruce\, IM PEI Tower Mezzanine Level SEQUENCE:0 UID:4132448b80088cd2e1fd82cb9dff9e6d URL:http://2026communityofhumanandorga.sched.com/event/4132448b80088cd2e1fd82cb9dff9e6d END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260624T213500Z DTEND:20260624T222500Z SUMMARY:Part II Understanding Worker Adaptability DESCRIPTION:In this information packed session\, participants will gain a deeper understanding of the elements that drive worker adaptability during the performance of their tasks. We will look at both the physical and performance hazards impacting individuals during task performance. Provide definitions to abide by so there is no debate on what is being talked about. And lastly provide a process that can be followed immediately upon return to work so they can determine drivers of worker adaptability. \; CATEGORIES:DOUBLE BREAKOUT LOCATION:Windows\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:f1aec9452d946ac1c57dc2257330d295 URL:http://2026communityofhumanandorga.sched.com/event/f1aec9452d946ac1c57dc2257330d295 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T000000Z DTEND:20260625T020000Z SUMMARY:Dine Around DESCRIPTION:When the restaurants are close by\, Wednesday night turns into our official Dine‑Around Adventure. Think of it as a roaming dinner party where groups of attendees scatter to nearby restaurants and keep the conversations (and the laughter) going.\n\nSwing by the lobby to find your dinner crew\, then head out together on a quest for good food\, good company\, and maybe even a new favorite spot. Great local eats + great people = the perfect mid‑week combo.\n\n CATEGORIES: LOCATION:Hotel Lobby\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:69c678bf2925335f53b04c4b0963bdb1 URL:http://2026communityofhumanandorga.sched.com/event/69c678bf2925335f53b04c4b0963bdb1 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T114500Z DTEND:20260625T120000Z SUMMARY:Community Fun Run & Walk 6:00am - 7:00am DESCRIPTION:Join our Director of Engagement on Thursday morning for the first-ever meeting of the Community Running Club. Start your last conference day off right with a casual group run/walk. We’ll start at the hotel and work our way through a fun\, all-fitness-level\, 1-mile route.\n\nBe sure to swing by the registration desk for a map of the route.\n\n“In running\, it doesn’t matter whether you come in first\, in the middle of the pack\, or last. You can say\, ‘I have finished.’ There is a lot of satisfaction in that.”\n— Fred Lebow\, New York City Marathon co-founder CATEGORIES:SOCIAL EVENT LOCATION:Hotel Lobby\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:384ba5f428423b6e94d8e1097472a71f URL:http://2026communityofhumanandorga.sched.com/event/384ba5f428423b6e94d8e1097472a71f END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T125500Z DTEND:20260625T130000Z SUMMARY:Conference Registration/Check-In 7:30 - 5:15 DESCRIPTION:\n CATEGORIES:REGISTRATION LOCATION:South Convention Lobby\, IM PEI Tower Court Second Floor Level SEQUENCE:0 UID:ea235270d1fe8318e3332b782580e444 URL:http://2026communityofhumanandorga.sched.com/event/ea235270d1fe8318e3332b782580e444 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T130000Z DTEND:20260625T140000Z SUMMARY:Breakfast DESCRIPTION:Assorted Breakfast Pastries\, Whole Fresh Fruit\, Scrambled Eggs\, Bacon\, Breakfast Potatoes\, yogurt parfaits\, BYO breakfast soft taco\, BYO vegetable breakfast soft taco\, cinnamon swirl French toast \; CATEGORIES:CONFERENCE MEALS LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:682ef45f12693baf981337c6ad746b69 URL:http://2026communityofhumanandorga.sched.com/event/682ef45f12693baf981337c6ad746b69 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T140000Z DTEND:20260625T141500Z SUMMARY:Conference Day 4 Welcome & Logistics DESCRIPTION:\n CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:0000fec29d25c220429fe7d0d4fed8ba URL:http://2026communityofhumanandorga.sched.com/event/0000fec29d25c220429fe7d0d4fed8ba END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T141500Z DTEND:20260625T153500Z SUMMARY:Engineering Collective Agility in High-Consequence Environments DESCRIPTION:In the final two minutes of the championship game\, during a special operations raid\, or amidst a cascading alarm failure in a control room\, the environment changes\, but the human machinery required to survive and thrive does not. Whether you are a quarterback\, a Navy SEAL\, or an industrial operator\, individual mental toughness is only half the equation. The true competitive advantage lies in collective agility—the ability of a team to learn\, adapt\, and execute as a single organism under pressure. Dr. Jon Metzler (CMPC) bridges the gap between these high-consequence worlds. Drawing on experience with the US National Teams\, the US Army\, and corporate leadership\, this session deconstructs the psychological frameworks used to win championships and survive battlefields. We will explore how to move beyond relying on "heroic" individuals to building systems of organizational learning where mental performance is culturally embedded. We will also examine the "who" behind the "how"—introducing the Certified Mental Performance Consultant® (CMPC) not just as a coach for individuals\, but as a cultural architect qualified to engineer the shared mental models and psychological safety required for high-reliability performance. CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:fa44041143c5addbcc801a629facc695 URL:http://2026communityofhumanandorga.sched.com/event/fa44041143c5addbcc801a629facc695 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T153500Z DTEND:20260625T155000Z SUMMARY:Break - 15 Minutes DESCRIPTION:\n CATEGORIES:BREAK LOCATION:Grand Ballroom Foyer\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:9eb0393f15770700ae26f9f7fe00d2e5 URL:http://2026communityofhumanandorga.sched.com/event/9eb0393f15770700ae26f9f7fe00d2e5 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T155000Z DTEND:20260625T164000Z SUMMARY:I’m a Safety Guy… But Not Like That”: Trust\, Status and Influence in Organisational Learning DESCRIPTION:Safety professionals are often the most technically competent people in the room\, and at the same time\, struggle to gain influence.\nWe were trained to control hazards\, write procedures\, and audit compliance. But organisations are not technical systems. They are social ones\, communities of people whose behaviour is shaped by trust\, status\, and perceived value\, not instruction.\nWhile rebuilding a 30-year-old Land Rover Defender for a 5\,000-mile journey to the Arctic Circle\, Andy discovered something revealing about expertise in complex systems. With enough knowledge to feel confident in fixing a steering problem\, he replaced the part that seemed to be the solution\, but the problem persisted. An experienced engineer explained the truth: steering is not a component\; it is a system. Knowing one part is not the same as understanding how the whole behaves.\nOrganisations behave the same way.\nDrawing on evolutionary psychology\, resilience thinking\, and boardroom experience\, this keynote reframes organisational learning as an influence challenge: how to work with the organisation as a community. We explore leadership trust as a social risk assessment: “If I invest time\, attention\, or budget here\, will it increase my status and business performance?” Once safety and learning professionals understand that calculation\, influence becomes intentional and performance can scale.\nThis keynote is developmental and deliberately identity-shifting. It moves participants from solving safety problems themselves to designing environments where others willingly contribute their expertise. Attendees will leave with a simple\, immediately testable five-question influence sequence that builds cross-functional ownership\, increases perceived value\, and turns participation into contribution rather than enforcement.\nGrowth requires risk. Community requires trust. And when decision-making shifts from control to contribution\, organisations function as communities\, and safety and performance improve together. CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:d3d455cb37e59b99cfb93ab027745e0e URL:http://2026communityofhumanandorga.sched.com/event/d3d455cb37e59b99cfb93ab027745e0e END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T164000Z DTEND:20260625T165000Z SUMMARY:Break - 10 Minutes DESCRIPTION:\n CATEGORIES:BREAK LOCATION:Grand Ballroom Foyer\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:351d1451de60bdced29dc31d15fb5ae8 URL:http://2026communityofhumanandorga.sched.com/event/351d1451de60bdced29dc31d15fb5ae8 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T165000Z DTEND:20260625T174000Z SUMMARY:Leadership Response Matters DESCRIPTION:Title: From Discipline to Discovery: The Transformation of the “Hatchet Lady” and the “Snake in the Grass”\nAbstract:\nOnce known across their organizations as the “Hatchet Lady” and the “Snake in the Grass\,” Stephanie Swindle and Lynn Huckabey had reputations for swift discipline and tough accountability. But their journey took an unexpected turn. Through experience\, reflection\, and a few hard lessons\, they discovered a more powerful approach to driving results—one rooted in learning\, collaboration\, and understanding human performance.\nIn this dynamic session\, Lynn and Stephanie share how they traded reaction for response\, blame for curiosity\, and control for connection. They’ll reveal how involving those closest to the work in event analysis and solution development leads not only to better outcomes but also to stronger teams and safer operations.\n \nCome ready to laugh\, learn\, and be inspired by two former enforcers turned champions of human performance. Discover how embracing the power of learning can transform even the toughest critics into true believers. CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:b17a24f7f0fb589ea24dd043a6effb3b URL:http://2026communityofhumanandorga.sched.com/event/b17a24f7f0fb589ea24dd043a6effb3b END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T174000Z DTEND:20260625T183000Z SUMMARY:Lunch DESCRIPTION:Southwest salad\, southwest Cesar salad\, corn tortilla chips\, cheese enchiladas casserole\, barbacoa\, chicken fajitas\, Borracho beans\, cinnamon crisps\, teas and coffee CATEGORIES:CONFERENCE MEALS LOCATION:Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:16b34a9c196e38b3e739452a2f20aa8b URL:http://2026communityofhumanandorga.sched.com/event/16b34a9c196e38b3e739452a2f20aa8b END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T183000Z DTEND:20260625T192000Z SUMMARY:The Big Picture: Integrating Safety and Strategy DESCRIPTION:It's a myth that safety is just a cost of doing business. For industries that do hazardous work\, safety is integral to strategic execution. But too often\, strategic pressures and organizational dilemmas undermine effective hazard identification and mitigation\, operational learning\, and psychological safety. Safety leaders and executives must learn why and how to build safety into organizational strategy as a key contributor to the value chain. This session will explore: \;\nWhy safety capacity is fundamental to effective organizational strategy development and executionHow to build the case for greater consideration of safety at the c-suite and board levelsHow to create strategic alignment between safety and business decisions by focusing on value creation CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:2a2cc552dc2bfbcab4d3e36987162173 URL:http://2026communityofhumanandorga.sched.com/event/2a2cc552dc2bfbcab4d3e36987162173 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T192000Z DTEND:20260625T193000Z SUMMARY:Break- 10 minutes DESCRIPTION:\n CATEGORIES: LOCATION:Grand Ballroom Foyer\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:83de79741dad92f9c5e2a4cac5b04645 URL:http://2026communityofhumanandorga.sched.com/event/83de79741dad92f9c5e2a4cac5b04645 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T203000Z DTEND:20260625T215000Z SUMMARY:Cake and Ice Cream DESCRIPTION:In this highly anticipated mystery session\, attendees will gather to explore the rich\, complex themes of Cake and Ice Cream — a title chosen with the same level of information we currently have about the actual presentation. Will it be inspiring? Will it be educational? Will it involve sprinkles? Only the speaker knows\, and they have chosen secrecy as their brand. CATEGORIES:GENERAL SESSION LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:98f1849ec4b4ecc3c4c9f2b08db0b7e7 URL:http://2026communityofhumanandorga.sched.com/event/98f1849ec4b4ecc3c4c9f2b08db0b7e7 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260625T220500Z DTEND:20260625T223000Z SUMMARY:Summit Debrief - Cheer & Complain with Champagne DESCRIPTION:Do you want to make a direct IMPACT! on our annual conferences? Join us once again in the ballroom for our annual conference debrief. Share with us what we did right and areas where we can improve. The feedback we receive each year is reviewed and often implemented in our quest for continuous improvement.\n\nNew this year:\nOur agenda books will feature a "Map to Conference Success." If you complete this Map and show us during the debrief session\, you'll have the opportunity to win CHOLearning swag! CATEGORIES:INTERACTIVE LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:1449be0cdcb609f02dde8fc3e34b5ba2 URL:http://2026communityofhumanandorga.sched.com/event/1449be0cdcb609f02dde8fc3e34b5ba2 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260626T000000Z DTEND:20260626T010000Z SUMMARY:Fireside Chat DESCRIPTION:Join us for a real conversation around the "fire pit"\; you know\, the conversations that inspired our monthly conversations. . Head to dinner first\, then come back. Or join us early for a libation and then head to dinner. Either way\, embrace the last evening together as a Community! CATEGORIES:SOCIAL EVENT LOCATION:Hotel Lobby\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:44c8ca6d66191eb61c193f4373c2931b URL:http://2026communityofhumanandorga.sched.com/event/44c8ca6d66191eb61c193f4373c2931b END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260626T124500Z DTEND:20260626T130000Z SUMMARY:Workshop Registration/Check-In 6:30am -12:15pm DESCRIPTION:\n CATEGORIES:REGISTRATION LOCATION:South Convention Lobby\, IM PEI Tower Court Second Floor Level SEQUENCE:0 UID:1ea8d73f1b16a17a82c6fc28431c4f22 URL:http://2026communityofhumanandorga.sched.com/event/1ea8d73f1b16a17a82c6fc28431c4f22 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260626T130000Z DTEND:20260626T140000Z SUMMARY:Breakfast DESCRIPTION:Assorted Breakfast Pastries\, Whole Fresh Fruit\, Scrambled Eggs\, Bacon\, Breakfast Potatoes\, yogurt parfaits\, frittata\, oatmeal with assorted toppings\, pancakes \; CATEGORIES:CONFERENCE MEALS LOCATION:Grand Ballroom\, Sheraton Denver Downtown Hotel\, 1550 Court Place\, Denver\, CO 80202 SEQUENCE:0 UID:c3ff120d37ff8c11d2a44d6bb1977a53 URL:http://2026communityofhumanandorga.sched.com/event/c3ff120d37ff8c11d2a44d6bb1977a53 END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260626T140000Z DTEND:20260626T180000Z SUMMARY:Beyond the headlines DESCRIPTION:"The Cognitive Systems Laboratory at Ohio State University (CSEL-OSU) is proud to present RaDonda Vaught at this year’s CHOL annual conference in Denver\, Colorado. Beyond the headlines\, her story is complex and deeply nuanced with events and actions at the foggy intersection of system design and individual accountability. Her experience underscores the danger of criminalizing medical errors\, which threatens the transparency necessary for a deep and sustained organizational learning. Both in her keynote presentation and her workshop session with CSEL-OSU’s \;Asher \;Balkin\, \;attendees should expect to challenge their \;conceptions of how serious injury and fatality accidents occur\, and how the situation can be improved.\n\nWith the hope that other organizations will recognize the tremendous value speakers like RaDonda Vaught bring to the safety\, healthcare\, and human factors communities and step forward to continue to support extraordinary opportunities such as these\, CSEL-OSU is honored to welcome curious minds to learn from her story." CATEGORIES:FRIDAY CO-LOCATED WORKSHOP LOCATION:Tower Court A\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:ee2d0cd376d0323d70f08af627fb1e0f URL:http://2026communityofhumanandorga.sched.com/event/ee2d0cd376d0323d70f08af627fb1e0f END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260626T140000Z DTEND:20260626T180000Z SUMMARY:Serious Injury and Fatality (SIF) Roundtable DESCRIPTION:Preventing serious injuries and fatalities demands more than compliance—it requires shared learning\, courageous dialogue\, and a committed community of practice. Now entering its tenth year\, the Serious Injury and Fatality (SIF) Roundtable has brought together practitioners and senior leaders from diverse sectors including Pharmaceuticals\, Energy\, Heavy Industry\, Construction\, Healthcare\, and Manufacturing to advance thought leadership and practical solutions for SIF prevention.  \;Our goal of offering the SIF Roundtable at this year’s CHOLearning conference is to build on the legacy of the SIF Roundtable and expand its reach to a new group committed to the same goal. \;\nBuilding on the recent introduction of the Six Principles of SIF Prevention to the CHOLearning audience\, this interactive session invites participants to move beyond awareness and into collaboration. Attendees will engage in meaningful discussion to challenge assumptions\, refine these principles\, and explore how they can be applied within their own organizational contexts.\nThis session is also a call to action. By expanding the SIF Roundtable into the broader CHOL community\, participants will help shape a growing network of practitioners united by a shared vision: eliminating workplace fatalities through collective experience\, open exchange\, and sustained engagement. Whether you are new to the conversation or a long-time contributor\, you are invited to help co-create a practitioner-led community that learns together\, leads together\, and drives lasting impact.\n\n CATEGORIES:FRIDAY CO-LOCATED WORKSHOP LOCATION:Windows\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:ac035cb1267db1abd93830ee48b792cb URL:http://2026communityofhumanandorga.sched.com/event/ac035cb1267db1abd93830ee48b792cb END:VEVENT BEGIN:VEVENT DTSTAMP:20260513T023201Z DTSTART:20260626T140000Z DTEND:20260626T180000Z SUMMARY:Whole Brain Thinking DESCRIPTION:Whole Brain® Thinking is a powerful\, science-backed methodology for decoding and applying the thinking styles of individuals\, teams\, and organizations. When people understand their thinking preferences\, they can better address areas of improvement\, collaborate with others\,and accelerate toward their goals. \n\nAre you right brained or left brained? Do you know how you lead? How does your style influence your team's thinking style? Would you like to understand and appreciate how others think?\n\nMike Blevins is certified by Herrmann International to administer\, analyze and report results for the Herrmann Brain Dominance Instrument (HBDI). He will provide training in Whole Brain Thinking and provide your results of the HBDI. \n\nThis requires a course fee to cover the cost of the HBDI and CHOLearning services for the day\, including meals and refreshments.\n\n​Herrmann International HBDI​​​\n\n\n CATEGORIES:FRIDAY CO-LOCATED WORKSHOP LOCATION:Tower Court B\, IM PEI Tower Second Floor Level SEQUENCE:0 UID:bdd03013492ea2cbb9e3ba608fe38c22 URL:http://2026communityofhumanandorga.sched.com/event/bdd03013492ea2cbb9e3ba608fe38c22 END:VEVENT END:VCALENDAR